RMS User Suggestions
164 results found
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Portal Enhancement
It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.
1 vote -
Qantas / Jetstar Virtual Credit Card to drop into RMS
Currently, Qantas / Jetstar bookings don't have the VCC's drop into the system. Have them drop into RMS
4 votes -
EDM - import your own EDM template
To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.
1 vote -
Guest Portal
Pre Check In > Mandatory information
Infants are required to enter a mobile number and email address or pre check in cannot proceed.
Functionality is required to turn this requirement off.
More functionality is also required for managers to choose the information the require.
3 votes -
Form Letters
Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.
2 votes -
corporate portal
Availability Chart on Corporate Portal
We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.2 votes -
Credit Limit Within a Company Profile Applies To All Properties Within An Organisation
Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.
Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.
Example: Company A…
1 vote -
Complete Pre-Check In for Group Reservation
The ability for the guest in the master profile of a group reservation, to complete pre-check in on behalf of all guest whilst also showing a complete room list on the digital registration card they are signing on behalf.
Additionally, when completed, this recorded the group has completed pre-check in and reflects on the Pre-Check In Report.
This would be ideal for inhound groups, sporting groups or corporate groups.
1 vote -
The ability to over ride triggered correspondence when your manually sending it out.
In my business, every day guests are sent arrival codes via SMS at a time earlier than the scheduled time to trigger the SMS correspondence to them, as there is always someone who calls and asks for an early checkin.
In these circumstances you dont want the SMS to trigger at the designated time, as it has already been sent to the guest (not a good look to be sending it again and a complete waste of money sending a second time).
There needs to be either :
-a tick box when you're setting up the rules of triggered correspondence…2 votes -
I would like the international dialling code to be able to be set as mandatory.
Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.
2 votes -
I would like the country code for phone field in RMS be searchable by country name
If we could search the country name, eg Portugal, to find the country's international dialling code. I would not know it's code is PRT and code is +351. There needs to be a better way to search this field.
4 votes -
Complimentary Upgrades
When we are complimentary upgrading our guests the new update on RMS results in 'Would you like to re-create the tariff' is automatically set to YES. This is causing overcharging in our system.
The option to have this default to NO, as it did prior to the most recent RMS update would greatly help our system.2 votes -
A method to apply a percentage increase to tariffs within specific tariff periods
A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.
2 votes -
Tourplan channel connection
It would be great if we could RMS could connect with this channel as a number of major inbound/wholesale agents use this channel for making reservations.
3 votes -
I would like a text message notification when the MFI processor stops running
I would like a notification via text message as well as email when the MFI Processor stops running. Lately the MFI processor has been dropping out at night (power outages etc) when emails are not monitored. It would enable us to fix the issue before guests call us that they are not able to get through the boom gates.
3 votes -
Weekly Arears Triggered Correspondence
Could we please add an action on the triggered correspondence that would allow us to send an email to everyone who are behind on their weekly rent.
We would like it to be based on the amount of weeks that they are on arears instead of the total dollar figure as the trigger point.
1 vote -
Tariff Audit Report
Hi Team,
We would like to request for a report that would be able to identify any changes made in the tariff manager on any given day.
We want to see an audit trail of Tariff Overrides, Tariff Adjustments, and Daily Bar changes that is created and deleted everyday.
This has been asked by Auditors to make sure that we would be able to investigate any changes in the tariffs by a user access.
2 votes -
ETD - Departures
In/Out Movements
Have in the Departures section a box with the Estimated Time of Departure (ETD), rather than the ETA.
Then we can check if a late departure is arranged without having to go into each booking.1 vote -
Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
2 votes -
Different categories of "Out of Order" sites
It would be nice to have the ability to create different categories of out of order sites. Our property locks sites for a variety of reasons, and having the option to lock sites under different out of orders would be very useful. At the very least having the option to modify colors for individual Out of Order sites on the booking chart.
3 votes
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