RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Add a Portal to Job Management

    In Job management it would be good if our maintenance personnel could use a portal to access there jobs when there on site from job to job, add photos and comments.
    As per the House Keeping Portal.

    1 vote

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    0 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

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  2. times in the events module to be in quarter hour increments for more detailed timings on event order forms

    At the moment the events module times are in 1 hour increments. We need this to be in 15 minute increments for more detailed event planning

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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  3. The IBE isnt user friendly on tablet devices

    On a tablet or IPAD or PC with less than 15" screen the next step after adding a room selection is not obvious to the user as the "Book now" or Continue button or Cart symbol is not visible unless you return to the very top of the page. According to help via a service request this is because the "banner/header" takes up too much space on the device hiding further selections. Yet on a smaller Android phone the book now stays visible while scrolling and works perfectly.
    The Cart symbol or book now button should be visible following user…

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Add the Pax 920 Scanner to RMS & POSlite as compatable scanners and printers

    It is very off putting and crazy for us to chose a credit card merchant partner through RMS. Then have limited choices of the credit card readers. Pay extra for those readers and those readers not be comaptible with the RMS for barcode scanners and printers.

    1 vote

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  5. I would like to change the options on a cash transaction report

    Have 1 combined Credit Card Total on the Cash Transactions Report for all cc transaction ( manual machine and bridgepay). Maybe an option to see details .

    1 vote

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  6. Add Include/Exclude From Date on Requirements

    Requirement Template Date setup


    When creating a requirement we currently have the option to 'include or exclude TO date' (DOD), however it would be super handy to be able to do the same with 'FROM date' (DOA), so that when added it defaults to the template settings, therefore not requiring manual adjustments.

    This would help when adding things like Complimentary Breakfast etc

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  7. One login for multiple RMS Client IDs

    I support multiple RMS sites and have multiple logins - 1 per Client ID. I log in and out multiple times per day which is frustrating and time consuming.

    I want to be able to log in once, and then quick switch between which Client ID I have active. I could have different security profiles in each Client ID which are active when I switch.

    Please implement this it will make life so much easier.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  8. Reports in Pivot Friendly Format

    Hi, I am a Revenue Manager and we run reports from RMS all the time, it would be great if we can have the export in "Pivot Friendly" format.

    Currently we can run reports in .csv but the Date fields (formats) are non customizable even when downloaded to excel.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  9. Increase time limit for online bookings.

    Increase time limit for online bookings to 1 hour due to new IBE discount function

    1 vote

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  10. Owner portal information

    Allow owners to provide and update more profile information, such as address, second email, alternate phone, etc

    1 vote

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  11. Can search by tax code for Travel Agent

    Same as Company, It would be great if we can search Travel Agent by tax code, it will avoid us to create duplicate TA. Tax code is unique.

    1 vote

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  12. I have had owners ask me what the different colors mean for reservations in the owners portal. I am suggesting that there is a legend on the

    I have had owners ask me what the different colors mean for reservations in the owners portal. I am suggesting that there is a legend on the owners portal so the owners can see what each color reservation means.

    1 vote

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  13. Change online calendar wording when a day is restricted for booking

    I've made Saturday a non-book in day, so that I don't have people booking a Thursday/Friday and leaving Saturday, which is a higher rate, not booked. However, this means that it says"Depart Only" on the Guest Booking Calendar. Is there any way of changing that term to something like "no arrival or depart" instead. It's a bit confusing the way it reads at the moment for guests.

    The front facing to guests part of RMS needs some work. The backend is brilliant.

    1 vote

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  14. Allow sorting on the meter reading UTILITY METER PROCESSING to allow sequential site numbers

    Allow sorting on the meter reading UTILITY METER PROCESSING to allow sequential site numbers

    You have it on the Set up Meters but it does not transfer the reading list when sorted.
    Also allow files to be exported to excel for meter Utility processing

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  15. Accessiblity for Colour Blind Users

    Would like to see some chart view options for colour blind users. Room/housekeeping statuses for example.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  16. 1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  17. RMS T & Cs are too lengthy and off-putting

    The RMS T & Cs are excessive and off putting. We have had one customer book through booking.com instead of using RMS because in his view "I read the “Terms and Conditions” of the booking on your site and it appeared very onerous and not in my favor. I got the impression that the web site could have multiple errors or omissions and they were allowed but I had to do everything right or forfeit the booking."

    This is not what we want customers to think.

    We all know that RMS takes no responsibility for any errors that occur when…

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  18. Make the Blue Shading in the Room Number Column move in line with which ever row you have the cursor on like it did previously.

    Prior to last update, the blue shading in the room number column would move in line with which ever row your cursor was on so that when you were entering a new booking you knew which room you were putting it in.
    Now this only happens when there is already a booking occupying that row which is of no use at all.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  19. I would like an option to have a limit on a Sundries option/ Countdown option or Parking Option TAB

    Parking spaces have been added into our system as accommodation. The only way to do it apparently!! If we could add parking as a sundry so that we have a limited amount of spaces that count down each time they are booked/ or added back in when free - this would mean we could book parking via sundries rather than as accommodation which is creating false occupancy %, and also creating groups within accommodation which in turn is making it a account balancing nightmare. Alternatively create a tab that links into accommodation just for parking please.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  20. Save invoices directly from RMS with right click rather than downloading first

    Save invoices directly from RMS with right click rather than downloading first

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

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