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RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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430 results found

  1. Add User Notifications for Digital Check-in

    Digital Registration

    We use an iPad for check in. On check in, we have interactive options available for the customer. Both purchases and confirmations. For the purchases part, I would like to have it notify the computer screen so the receptionist knows that they had chosen to purchase something. When it is busy, they do not always look to see if purchases were made.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  2. Notification or Flag for Signed Digital Contracts

    I would like an additional status option which highlights the reservation in another colour to indicate when an agreement has been signed

    I would like an additional status option which highlights the reservation in another colour to indicate when an agreement has been signed. Currently there is no way to run a report or visually check who has signed their annual agreement (we have thousands to check) without going to individual reservations. We would like to change the status to another colour so that we can easily view the booking chart to see who has not yet signed or alternatively…

    1 vote

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    0 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  3. Report on Duplicate Company, Guest & Travel Agent Profiles

    Could you create a report that allows us to see duplicate profiles? It would be nice to have a report like that run monthly so we can tidy up the database when we have downtime.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS. All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle. There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more. We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products. We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months. Kind Regards, RMS Product Development
  4. Task Management Interface

    Task Management interface with products like Asana, Trello, Monday.com or Clickup to allow managing projects and tasks in the Property Management System.


    Workflows/ Task Management section that we can create jobs / projects that our staff on RMS can see and tick off when their components are complete.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Add Traces - Like Opera

    Traces / follow up on bookings for the res team

    Adding the option to report on Requirments for cancelled bookings.

    We use requirements as a way of chasing up anything required for a booking (like traces in Opera). As only a small team handle refunds, we would like to be able to add a requirement for a refund to be processed but at the moment, we are unable to report on cancelled bookings. We have no other way to easily bulk refund (there could be 10,000 refunds coming up with double vaccination stauts required)

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Display Nightly Rate Per Reservation Date on the Quick Quote

    I would like to be able to see the rates for each night when quoting a guest

    I would like to be able to see the rates for each night when quoting a guest, sometimes the rates jump to $200.00 more on a holiday or busy weekend, I would like to let the guest know what is the average so high so they can move dates if they are flexible or just able to let them know what days the rates are higher

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Add a Side Scroll Bar to all Calendar Views

    A scroll bar at the bottom of the chart would be very helpful. Currently, if you hit the back arrow, it goes back 10 days which is too far. Just to be able to scroll back a few days would be great.

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. Option to Delete Tokens on the Receipt Screen

    It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account

    Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Add Group Name to Arrival List

    The majority of our bookings are in groups and It would be helpful if the Arrival List included the guest's Group Name. There are two blank columns - ETA and Notes - one of which could be used for this purpose.

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Spotlight on Reservations with a Requirement on the Booking Chart

    I would like a symbol or colour to draw attention to reservations with requirements

    You dont always open up every reservation and it is easy to miss one with a requirement. Is it possible to have something that draws attention to open the booking up and see what is booked. Maybe something as simple as a tick next to the surname or the surname field flashes something to draw attention

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Allocate Tasks to Housekeepers Per Week or Month

    Make housekeeping usable by allowing allocation in advance for businesses who use contract cleaners

    I cant use the house keeper part of RMS as it is only suitable for businesses with an inhouse housekeeping team such as hotels, who come to work everyday.
    House keeping is a vital component in running things smoothly, and if your like me and operate holiday houses and apartments and your cleaners are contractors who need to kow there allocated cleanes well in advance this whole section of RMS becomes usless.
    I cant email a contractor on the day of a clean and expect they…

    1 vote

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Message Centre Notification on Add Requirement from Guest Portal

    An alert to come up when someone adds a requirement through the guest portal.

    its great that with the new feature i can now display optional extras for guests in the portal. However some optional extras require arrangements to be made ahead of time like booking a tour or some hire equipment.
    Could we get an alert in the message centre when someone adds an optional extra in the guest portal so it can be actioned immediately?

    1 vote

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  13. Travel Managers

    Add the ability to setup Travel Managers and associate them to multiple Travel Agents and Online Travel Agents.

    Travel Managers need to be available as a Bill To option on the Reservation Account when their associated Travel Agent is selected.

    Would be great if Travel Manager is also added to the Payment Mode as well.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  14. Export/Print Restrictions to include Channel

    Would be great Restrictions export/print could include the channel is related to as well instead of just showing multiple lines of the same restriction, which is for the different channels.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  15. Report Writer field to know if a reservation is a RmMove

    Currently there are fields available which will report if a reservation is part of a group («rGroupMaster» and «rGroupRes_No»).

    I would like to be able to see similar fields for "RmMove" reservations.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Display Rate Period Cancellation Policy on the IBE Rate Description

    I would like the cancellation policy to be shown on RMS IBE when i use rate period (not rate type)

    Currently on RMS IBE if you set a cancellation policy to the Rate Type it will show an (i) and have the cancellation policy available for the rate type booked. I would like this to be the case if we are using the cancellation on the Rate Period. We have different cancellation policies for different periods throughout the year.

    1 vote

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    0 comments  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Collapsible Comments on the Arrival & Departure List Reports

    it would be good to have the option to collapse comments on the arrivals and departures reports. similar to what has been done to the cash transactions report.

    1 vote

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Receipt Comments Lookup Table

    Include a drop-down option for receipt comments

    Add a drop-down option to the comments field in the receipt function, allowing for a selection of preset comments to be added via 'Lookup Tables'.
    Comments with advice pertaining to deposits or final payments can be included, date advice regarding when final payment is due, partial payment advice for group bookings etc

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  19. Air BnB Bookings Tax differently from regular bookings

    Air BnB in my area pay the sales tax on bookings directly to the state. We still have to pay the bed tax. We have had to set up a tax exempt for the bookings so it doesn't show the sales tax on the Air BnB bookings. We would like to be able to assign a specific tax type to a specific rate code.

    1 vote

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    0 comments  ·  Channel Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. I would like to be able to hide tax on registration cards.

    There already is a function to hide the room rate on registration cards, but tax cannot be hidden. When we print registration cards for OTA booked reservations, we hide the room rate, but the taxable amount still shows up. Please provide a function to hide this as well.

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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