RMS User Suggestions
209 results found
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Ability to Delete or Archive Message Threads in the Message Centre
If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!
3 votesThank you for your suggestion on a way we can improve RMS.
The ability to archive conversation threads from the Message Centre when no longer required is currently under consideration for inclusion in a future development sprint.
We will update this page when development is scheduled, development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Pan Pacific Travel - Channel connection
Add the Pan Pacific Travel - Channel connection
2 votes -
Advanced Housekeeping Tasks
Automatically calculate when rooms are DEEP/FULL cleans based on # of nights occupied. i.e. full linen/quilts/protectors every 5th night
Would be good if RMS housekeeping tasks could automatically tell us when we deep clean rooms after X amount of nights occupied (i.e. 3x 1 night stays+2 night stays - we would change on the 5th night that room has been used). We currently manually have a register for each room in our property, that we mark out every 5th night the room is used, it gets a FULL linen change i.e. duvets, mattress & pillow protectors.
If this was a…2 votes -
Form Letters
Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.
2 votes -
corporate portal
Availability Chart on Corporate Portal
We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.2 votes -
The ability to over ride triggered correspondence when your manually sending it out.
In my business, every day guests are sent arrival codes via SMS at a time earlier than the scheduled time to trigger the SMS correspondence to them, as there is always someone who calls and asks for an early checkin.
In these circumstances you dont want the SMS to trigger at the designated time, as it has already been sent to the guest (not a good look to be sending it again and a complete waste of money sending a second time).
There needs to be either :
-a tick box when you're setting up the rules of triggered correspondence…2 votes -
I would like the international dialling code to be able to be set as mandatory.
Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.
2 votes -
Complimentary Upgrades
When we are complimentary upgrading our guests the new update on RMS results in 'Would you like to re-create the tariff' is automatically set to YES. This is causing overcharging in our system.
The option to have this default to NO, as it did prior to the most recent RMS update would greatly help our system.2 votes -
A method to apply a percentage increase to tariffs within specific tariff periods
A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.
2 votes -
Tariff Audit Report
Hi Team,
We would like to request for a report that would be able to identify any changes made in the tariff manager on any given day.
We want to see an audit trail of Tariff Overrides, Tariff Adjustments, and Daily Bar changes that is created and deleted everyday.
This has been asked by Auditors to make sure that we would be able to investigate any changes in the tariffs by a user access.
2 votes -
Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
2 votes -
Have icons for bedrooms and bathrooms on rooms/properties online
Our business type is holiday homes and apartments. We would love to add to the Sleep icon (number of people) other icons for bedrooms, bathrooms etc to show up on the booking page for individual areas/properties.
2 votes -
Disable New Reservation Types From Automatically Being Added To Triggered Correspondence
Whenever we add a reservation type, the new reservation type is automatically given access to all of our triggered correspondence.
If we forget to disallow the new reservation type on all of our existing triggered correspondence, customers get automatic emails from properties that they are not going to be staying at, making it a confusing experience for everyone.
2 votes -
I would like 2nd deposits due to show on the Overdue Deposit List for Master Reservations.
Currently if the RMS reservation is listed as Master, the 2nd deposit is not showing, nor does the individual reservations show up on the Overdue Deposit Report. Could we either have a) Individual reservations on overdue deposit report or b) master reservation on overdue deposit report.
2 votes -
i would like the amount of guest stays to be on the main reservation screen instead of the drop down
Put the amount of times a guest has stayed back on the guest screen. Its a terrible idea having it under the stats icon.
You should be able to open the reservation and clearly see if it is a repeat guest.
Exactly like it used to be.2 votes -
Exclude Fixed Reservations from Inventory for Channels
I would like channel managers (booking.com) to look at fixed reservations and not include as available inventory for "Quote" reservations
Currently booking.com does not look at FIXED reservations when looking at inventory for available nights. Booking.com will still allow a "Quote" reservation and disregards bookings that are fixed and cannot be moved.
2 votes -
Out of order Notes to appear in owners portal (purple bar)
The ability for Out of Order Notes to appear in the owners portal so owner can see why their property is marked as out of order For example: carpet steam cleaning, external pressure wash or gutter cleans, etc ...
2 votes -
A Proper case utility
Having a utility to proper case guest name and address details would be great to keep the database clean and consistent.
2 votes -
A smooth integration with QuickBooks Online
A smoother and cleaner QuickBooks Online integration would be great. i.e. posting general ledger values via date range.
2 votes -
Monthly Housekeepers Productivity Report
Housekeepers productivity report - available to report on a monthly basis, not just daily
Housekeepers productivity report
We would like to be able to produce this report on a monthly basis. At the moment can only report daily.2 votes
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