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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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406 results found

  1. Job Management Room Search or List All

    Right now when we go to put in a Job, we need to find the select the category first and then select the room number. It'd be great if we could have an option of all rooms to pick from.

    2 votes

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  2. Zapier or IFTTT integration

    Add Zapier (https://zapier.com/developer-platform) or IFTTT integration to RMS. This way we could connect multiple other services to our account and have it trigger different things.

    2 votes

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    0 comments  ·  Interfaces  ·  Admin →
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  3. Visual status on to do chart

    Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.

    It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.

    2 votes

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  4. Remove Duplicate Emails in EDM > Send Campaign > Report Writer

    Please add to Report Writer the option to "Remove Duplicate Emails"

    We often have guests traveling in groups and coporate clients that use the same email address, so when we go to send an EDM, they end up getting the same email multiple times.

    2 votes

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  5. Portal link able to be sent to added guests on a reservation and to have their own account not reservation account

    We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
    We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
    Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…

    2 votes

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  6. Mobile Version Guest Signature, ID Scanning and Registration card details.

    I would like to request for a mobile version improvement. It would be better if there's a feature for Guest signature, ID Scanning on it.

    2 votes

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  7. Pan Pacific Travel - Channel connection

    Add the Pan Pacific Travel - Channel connection

    2 votes

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  8. Multiple Guest & Reservation Notes Fields

    An additional note box that is specific to either a booking or a customer.


    An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.

    At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…

    2 votes

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  9. Integrate RMS with Outlook Calendar

    integrate RMS with outlook calendar

    2 votes

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    1 comment  ·  General  ·  Admin →
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  10. More Date Filters on Reports

    Reports to include date range of "same month last year" and "Financial year".


    I would like to be able to compare reports this month's revenue for example with the same month last year. We can only select last month, this month, next month. I know I can add a custom range, but would be quicker to have this button. Would be helpful for dashboard reports. There's no use comparing February's revenue to January's. I would like to compare this February to last February for a more helpful comparison.
    Also when most Australian businesses report in Financial years July-June, it would…

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  11. Report Writer - Add Guest Date Modified Field to Search

    Add Date Modified to Guest in report writer

    I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.

    I am able to get a list of all owners, but I can't determine when the last time their information was updated.

    I would like the field 'Date Modified' added to the report writer Guest search table.

    2 votes

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  12. Form Letters

    Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.

    2 votes

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  13. I would like the international dialling code to be able to be set as mandatory.

    Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.

    2 votes

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  14. A method to apply a percentage increase to tariffs within specific tariff periods

    A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.

    2 votes

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  15. Tariff Audit Report

    Hi Team,

    We would like to request for a report that would be able to identify any changes made in the tariff manager on any given day.

    We want to see an audit trail of Tariff Overrides, Tariff Adjustments, and Daily Bar changes that is created and deleted everyday.

    This has been asked by Auditors to make sure that we would be able to investigate any changes in the tariffs by a user access.

    2 votes

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  16. Have icons for bedrooms and bathrooms on rooms/properties online

    Our business type is holiday homes and apartments. We would love to add to the Sleep icon (number of people) other icons for bedrooms, bathrooms etc to show up on the booking page for individual areas/properties.

    2 votes

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  17. I would like 2nd deposits due to show on the Overdue Deposit List for Master Reservations.

    Currently if the RMS reservation is listed as Master, the 2nd deposit is not showing, nor does the individual reservations show up on the Overdue Deposit Report. Could we either have a) Individual reservations on overdue deposit report or b) master reservation on overdue deposit report.

    2 votes

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  18. Exclude Fixed Reservations from Inventory for Channels

    I would like channel managers (booking.com) to look at fixed reservations and not include as available inventory for "Quote" reservations

    Currently booking.com does not look at FIXED reservations when looking at inventory for available nights. Booking.com will still allow a "Quote" reservation and disregards bookings that are fixed and cannot be moved.

    2 votes

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  19. Out of order Notes to appear in owners portal (purple bar)

    The ability for Out of Order Notes to appear in the owners portal so owner can see why their property is marked as out of order For example: carpet steam cleaning, external pressure wash or gutter cleans, etc ...

    2 votes

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  20. A Proper case utility

    Having a utility to proper case guest name and address details would be great to keep the database clean and consistent.

    2 votes

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