RMS User Suggestions
402 results found
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I would like to see
Sync Housekeeping Requirements with Tasks
When a housekeeping requirement is added to a reservation and appears in the housekeeping roster, it should automatically sync with the Housekeeping Tasks list. I have to manually re-enter it into the app, creating unnecessary double handling. Automating this would save time and reduce manual entry errors.
1 vote -
I would like to add a permission for Superusers to override dates in Guest accounts to extend expiration of their credits
Sometimes due to extenuating circumstances, we need to extend a credit amount in a guest account. If you could add an override or permission for the Superuser to extend the credit expiration dates.
1 vote -
To be able to add a Comment to an invoice raised in the A/R payment section of RMS
This would allow us to add comments for our Accounts team so they can seamlessly add direct payments in the correct section of RMS.
We have a lot of group bookings that pay for their booking via invoice, so for example they pay their deposit which is entered by our accounts team into the A/R. Then the group makes a change, so we have to cancel that invoice and reissue a new one, however as it doesn’t show their amount they’ve already paid it causes confusion.
Another problem is when they’ve paid full and then made changes to the booking,…
1 vote -
1 vote
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Allow a colour palette for Travel agent in the drop down box in the bookings chart
I would like to have the ability to look at my guests reservation in the bookings chart and select "Travel Agent" from the drop down box. Then be able to see a different colour representing each different Travel Agent and to be able to select a colour which I want to use to represent the travel agent that the guest has booked through. At the same time be able to see the guests name in the cell which represents the booking, eg Booked through booking.com is blue and the surmane is over-wriiten on the colour..
1 vote -
Pre-auth and tokens
Enable a feature so you can take a pre-auth and the card details save as token automatically. this will save time at hotels that have F&B outlets when doing check in process.
1 vote -
Bulk pre-auth/bond release
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Bulk pre-auth/bond release
e.g. 2 days after guest departs there should be an option to go into departed rooms (in/out movements) and select all/multiple guest reservations and release their pre-auth/bond at once.1 vote -
Complementary Gift Vouchers
We would be good to have the ability to send a Complementary Gift Voucher from RMS
1 vote -
Reservation requirements to go to housekeeping roster
Currently, reservation requirements are assigned to the to-do chart. It would be more efficient for these requirements to be routed to the housekeeping roster.
1 vote -
IBE Deposits
Allow greater flexibility in setting deposits for IBE. For example different dates mean different deposit amount. Low season $50 deposit and then Christmas pay in full.
Also having the ability to charge full payment 3 days before arrival then zero amount longer then 3 days. This allows us to compete with the OTAs booking engine1 vote -
Package Postage Rhythm for Templates
When setting up package template, it needs to have the posting rhythm so that you can say which days to charge as well as to include or exclude to/the from date.
1 vote -
Have guests room numers listed on the add on report
To have guests actual room numbers listed on the add on report, not just their surnames, the reference number and the add on number. Having their actual room number is make it a much more user friendly report.
1 vote -
1 vote
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I would like to update the Add On feature so we can drag to parking
I would like to be able to drag the Add On to a different area. We are frequently needing to move the reserved parks around to fit in the limited spaces available. I would like the Add On feature to allow us to click on the carpark reservation in the Booking Chart and drag it to a new car space, the same as we can move reservations from one room to another?
1 vote -
Do not allow pets into non-pet units on IBE
IBE currently accepts reservations into units that do not allow pets.
1 vote -
Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Pag
Is it possible to reduce the number of decimal places to 2 that show vehicle details on the Vehicle Sales / Operational / Edit A Vehicle Page? We do not require costings to 4 decimal places. Thanks
1 vote -
I would like to be able to upsell items at time of booking through online portal that are either one off charges or duration charges...
I would like to be able to upsell items at time of booking through online portal that are either one off charges or duration charges... ie: firewood one off charge, kennel may be entire duration or one day during stay...
1 vote -
Allow for filtering of Site Types on the In/Out Movement Screen
I would love the ability to filter by Site type on the In/Out Movement Screen. If I want to send bulk correspondence to just one site type, I have to go in and checkmark each person individually. It would save so much time to be able to just check a box that included everyone from that site type.
1 vote -
Option to auto-generate boom gate codes using the last 6 digits of clients phone number
should have the option for boom gate codes to automatically be the last 6 digits of peoples phone numbers
1 vote -
Update Add a Job
Under job management, add a job, the drop-down menu for job type, please remove breakfast area equipment because there is already breakfast room FF&E. Pleas add breakfast room floor.
1 vote
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