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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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133 results found

  1. categorise special events with a set colour

    Would be good to be able to have a category for special events to chose, which would then associate a specific colour for it so it's easily identified at the top of a chart.

    For example, school holidays are a grey colour; long weekends are a light purple.

    Being able to categorise and have that set against a special event grouping would make it a more efficient use of that function for easy visibility for all users.

    1 vote

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  2. Automated annual expenses to owners

    Would be great to have automated annual expense drop onto owner statements.

    We already use the monthly frequency, and other options under EOM expenses, but it would be useful to have yearly as an option, as we manually do annual charges through the bulk charges function.

    1 vote

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  3. Housekeeping - departure block based on time

    We currently have a departure block under Housekeeping for some properties that have longer cleaner, and it's not possible for a same day arrival.

    It is an option to add another type departure block that would apply for all properties (whether owner or guest booking) when the departure time is after 12pm, it automatically puts in a departure block so that someone cannot arrive that same day, as it won't be serviced?

    For example, an owner booking to 4pm, means a guest cannot arrive that day, and we are manually placing a cleaner block.

    1 vote

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  4. To skip the shopping cart and proceed directly to checkout, add an IBE Query String.

    The IBE shopping cart is helpful for reserving multiple rooms, but it is not very user-friendly for booking only one hotel, which accounts for the great majority of online reservations.

    We frequently receive calls from guests who are unable to conclude their reservation because they are unable to figure it out. Other instances include IBE pencil reservations depleting inventory as guests simply keep adding rooms to the cart while believing it isn't working.

    It would be fantastic if we could utilize a URL query string to get around the shopping cart, as an alternative to going back to the more…

    1 vote

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  5. Traces functionality

    Functionality to apply Traces against Rate Type - so when a rate is selected traces are automatically applied to the reservation.

    Functionality so that within the Reservation the requirements/traces listed have a column to show what has been COMPLETED - so at a quick glance can see what is outstanding when looking at a reservation. Once marked completion no visual change to the list.

    1 vote

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  6. Feature Request For Integrating Social vVideo Platform

    I would love to suggest the integration of a fun and creative short video platform similar to existing social entertainment apps. This would add a new dimension of engagement for users and open up opportunities for businesses and creators alike.

    Many users are interested in apps that provide a mix of trends, humor, and user-generated content. One great example is the fikfap download https://fikfapapk.net/ option which offers quick access to short, viral-style videos in a community-driven environment.

    It would be exciting to see RMS Cloud explore or partner with similar social entertainment tools to enhance user experience and bring more…

    1 vote

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  7. Group Confirmation or Correspondence

    Hello! I hope you can also improve your correspondence wherein we are able to pull out or create a group confirmation for all the rooms, details, and sundries inside the group.

    E.g. there are 5 rooms with different dates, # of pax and different sundries posted per room, I wish we can populate all these details in 1 confirmation if we pull out the correspondence from the master.

    Thanks

    1 vote

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  8. Improving RMS Flexibility: Beyond Simple Maximum Occupancy

    The existing RMS system has limited flexibility in terms of determining maximum occupancy. For a room type with a maximum capacity of four people, we must accommodate particular combinations such as two adults and two children or three adults. However, we cannot currently restrict combinations such as 3 adults + 1 child or 4 adults (although 4 adults Monkey Mart can be managed via rate tables). The inability to prevent bookings of three adults and one child is a major issue that could lead to overbookings through online channels, and according to RMS support, there is no current remedy. We…

    1 vote

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  9. Streamlining Multi-Property Management in the RMS Cloud: Seeking Best Practices

    Hello, everyone.

    I'm searching for best practices and tips for effectively managing many properties in RMS Cloud. Currently, keeping everything organized, particularly with reservations and reporting, is difficult.

    Any suggestions for streamlining these processes would be much appreciated. I'm also looking for any guidelines, courses, or Geometry Dash advanced RMS Cloud capabilities created specifically for multi-property administration.

    Thank you for your help!

    1 vote

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  10. Add charge redirection to audit trail

    Add any add/delete/modification of charge redirection to audit trail of reservation & user audit trail. Currently any add/delete or modification is not shown in audit trail.

    1 vote

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  11. An extra window in the accounts section for separate invoices

    An extra window in the accounts section for separate invoices

    1 vote

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  12. I would like to see

    Sync Housekeeping Requirements with Tasks

    When a housekeeping requirement is added to a reservation and appears in the housekeeping roster, it should automatically sync with the Housekeeping Tasks list. I have to manually re-enter it into the app, creating unnecessary double handling. Automating this would save time and reduce manual entry errors.

    1 vote

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  13. I would like to add a permission for Superusers to override dates in Guest accounts to extend expiration of their credits

    Sometimes due to extenuating circumstances, we need to extend a credit amount in a guest account. If you could add an override or permission for the Superuser to extend the credit expiration dates.

    1 vote

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  14. To be able to add a Comment to an invoice raised in the A/R payment section of RMS

    This would allow us to add comments for our Accounts team so they can seamlessly add direct payments in the correct section of RMS.

    We have a lot of group bookings that pay for their booking via invoice, so for example they pay their deposit which is entered by our accounts team into the A/R. Then the group makes a change, so we have to cancel that invoice and reissue a new one, however as it doesn’t show their amount they’ve already paid it causes confusion.

    Another problem is when they’ve paid full and then made changes to the booking,…

    1 vote

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  15. 1 vote

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  16. Have guests room numers listed on the add on report

    To have guests actual room numbers listed on the add on report, not just their surnames, the reference number and the add on number. Having their actual room number is make it a much more user friendly report.

    1 vote

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  17. Do not allow pets into non-pet units on IBE

    IBE currently accepts reservations into units that do not allow pets.

    1 vote

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  18. Option to auto-generate boom gate codes using the last 6 digits of clients phone number

    should have the option for boom gate codes to automatically be the last 6 digits of peoples phone numbers

    1 vote

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  19. Update Add a Job

    Under job management, add a job, the drop-down menu for job type, please remove breakfast area equipment because there is already breakfast room FF&E. Pleas add breakfast room floor.

    1 vote

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  20. Nationalities Ranked by Room Nights and Revenue

    Hello,
    We need a report that lists nationalities in descending order based on either room nights or revenue, with the ability to choose between the two options.

    Understanding nationalities is crucial for our property strategy, but the current process of manually generating a report in alphabetical order is inefficient. This method is prone to errors and consumes a significant amount of time.\

    Edited by geometry dash lite

    1 vote

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