RMS User Suggestions
95 results found
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Notification when pencil reservation expire
Could the reservation screen please feature a "Pencil Button" next to the Quote & Confirm buttons? The consumer never begins the inquiry with "can you please pencil me in" since they often wait until you have all of their information before you ask for a deposit. Instead, they ask, "Can I get back to you with that or can you just pencil me in drift boss?"
1 vote -
Add new Out of Service Permissions
We would like out of service to be a separate security from the maintenance section so we can give access to out of service and not maintenance as a whole section.
1 vote -
View 'Token Created Date' under existing token in Folio
When charging someone's credit card, it would be great if you could see the date created for the token.
1 vote -
Best Practices for Managing Multiple Properties in RMS Cloud?
Hello everyone,
I’m currently managing multiple properties through RMS Cloud, and I’ve noticed that keeping everything organized can become quite overwhelming. Does anyone have tips or best practices for efficiently managing multiple properties within the platform? Specifically, I’d like to streamline the reservation and reporting processes to save time.
If there are any guides, tutorials, or advanced features within RMS Cloud that can help with multi-property management, I’d love to check them out.
Thanks in advance for your advice!
level devil1 vote -
Choice to Refund Charges for Reservation Cancellation
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1 vote -
Enhancing User Interface Customization Options
Hi RMS Team,
I appreciate all the hard work you put into making RMS a robust and versatile platform. One feature I believe could significantly improve the user experience is expanded customization options for the user interface.
Specifically, could you consider adding more flexibility in the way users can arrange and personalize their dashboards? For example, it would be incredibly helpful to allow users to create custom widgets or choose from a broader selection of pre-built widgets that align with their unique workflows. Additionally, the ability to adjust the layout of these widgets or to save and switch between different…
1 vote -
Please add "guestroom walls" to job type. .
Please add guestroom walls to job type. There is every other part of the guestroom listed except the walls.
1 vote -
Is it possible to show the BAR on the booking chart (where special events, occupancy and pax are). If not, is there a way to see the tariff
Is it possible to show the BAR on the booking chart (where special events, occupancy and pax are). If not, is there a way to see the tariff for the day without having to open up the tariff manager all the time?
1 vote -
Payment Allocation
We would like to be able to upload Payment file from for example Booking.com so that payment can be auto allocated against each guest
1 vote -
Traces
Currently there is no visual differentiation in the reservation tab to for both traces and requirement. it will be great if an additional column can be added so the user know which one has been loaded
1 vote -
Ability to include invoice when sending out AR statement
When sending out AR currently. RMS do not have the ability currently to include invoices. Having invoices included would in turn faster payment as the company or TA can cross check the statement with pending invoices all in one email
1 vote -
1 vote
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Remove special characters from Owner Bank Details field.
Remove the ability to use special characters in the Owners Bank Account filed. We recently experienced a ABA file constantly failing when uploading to the bank. The only error we were getting was a line had to many characters. After hours and hours of editing down the characters in this field, we found one stray apostrophe. The bank cannot accept this character.
1 vote -
Housekeeping needs to be able to bulk mark rooms
We are a 300+ bed hostel and our housekeepers have to choose every bed individually and mark them off when they start and finish cleaning.
We clean multiple dorms at the same time and therefore desperately need a bulk function where they can tick off multiple beds/rooms when they start/finish simultaneously.
If that can be implemented, a filter would be great to search for room numbers!
1 vote -
Credit Card information
We enter all guest credit card information into our fault at check in. When I want to receipt payments, I have to enter all details again like last 4 digits, card type etc.
Would be great if I could choose existing credit cards that are already in the fault, so I don't need to re-enter everything again.
1 vote -
Booking chart Filter improvent
If I want to use the filter and look for a room 15 for example, all rooms come up that contain 15. It would be great if there was a box where I could specify that I only want matches that accurately match the search.
1 vote -
Booking chart Filter
We have 65 different rooms with multiple beds (Hostel) and if I want to move a group of people from one room to another, I'd like to be able to use the filter and search for specific rooms and then be able to move them on the booking chart.
At the moment, bookings can only be moved if no filter is active, but with hundreds of beds, it's a lot of scrolling and nearly impossible.
1 vote -
Booking Chart warning if booking is moved to another room type
It would be great if RMS would have a warning window pop up when somebody moves bookings to another room type on the booking chart.
It happened a few times to us now that bookings have been moved by accident, and now that original room type is booked out. It would be great if it asked for confirmation if we intended to do that.
1 vote -
Fix to do chart recurring tasks
To Do Chart.
It would be good if we could have recurring tasks that don't get set as complete once one has been completed.
Ie. Every monday we take the bins out. Set this as a recurring task, but at the moment, if we select 08/07/24 and enter as completed, all future bins out tasks are also completed.It is very time consuming to have to manually enter recurring tasks for individual days.
1 vote -
An utility to rearrange guests' information
Hello,
I hope you can add an utility to rearrange case guest name, number, and address details, geometry dash scratch. I need it to keep the database consistent and clean.1 vote
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