RMS User Suggestions
401 results found
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corporate portal
Availability Chart on Corporate Portal
We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.3 votes -
Tourplan channel connection
It would be great if we could RMS could connect with this channel as a number of major inbound/wholesale agents use this channel for making reservations.
3 votes -
I would like a text message notification when the MFI processor stops running
I would like a notification via text message as well as email when the MFI Processor stops running. Lately the MFI processor has been dropping out at night (power outages etc) when emails are not monitored. It would enable us to fix the issue before guests call us that they are not able to get through the boom gates.
3 votes -
Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
3 votes -
Monthly Housekeepers Productivity Report
Housekeepers productivity report - available to report on a monthly basis, not just daily
Housekeepers productivity report
We would like to be able to produce this report on a monthly basis. At the moment can only report daily.3 votes -
Set Rate on Group on the RMS Internet Booking Engine
IBE Group Reservation correspondence has never worked properly
Since the IBE payment always goes on the Group Master but the charges remain on the sibling reservations, there are no options for Group Reservations to ever receive an accurate triggered correspondence that properly shows "balance owing" or "payment made." Sibling reservations will always show a zero payment made with a full balance, and group master will always show a negative balance owing due to a payment but no charges.
Please turn this into a job so this gets corrected - it has been an issue for many years with no reasonable…
3 votes -
Simplified Replace Guest Tool for Group Reservations
Currently, when adding guest names to room numbers as part of a group, we can use either the Quick Add, Replace Guest, or set primary methods to change from the original names on the group res.
The Quick add method is great, love it. However, we still need to delete each of the original names in the group res (usually the booker's name or the group name).
Suggestion:
Have tick boxes next to each name so users can simply tick the old names to be deleted at one go, rather than having to delete them individually.3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Option to Delete Tokens on the Receipt Screen
It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account
Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting
3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add Stock Sub Category as a Build Option on the Stock Control Report
I would like to be able to print Stock Control Reports by Sub Category as well as Stock Category
TO be able to sort by Sub Categories would allow easier manual inventories of Stock categories instead of entire departments
3 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that your suggestion has now been scheduled into a future development cycle.
When completed REPORTS-8273 will enable building the Stock Control Margin Report by both Stock Category & Sub Category.
We will update this page once development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Move Location of "Book Via Interactive Map" button
When using the mobile version of the RMS IBE website, you do not see the "Book via Interactive Map" button unless you tap on the "Tap to modify reservation" option at the top. Customers have a hard time finding this unless we instruct them or they stumble across it on accident. Customers love to pick their site and this would make it a lot easier for them if the button was more visible when the results first loaded.
3 votes -
Have a way to pre-fill new bookings with info based on "Travel Agent" field
All ATO bookings are currently coming with the correct "Travel Agent" info.
There should be a way to automate things like "Bkg Source", "Meal Plan", "Hide Rate On Correspondence", based on what "Travel Agent" the booking is made from.
Some of these can be automated from "Company" field, but that has to also be manually put into the system, when I'm trying to have to make a minimum user input possible.
Thank you!
2 votes -
When adjusting the reservation or recalculating the rate, the dynamic rate toggle
The option to activate or deactivate dynamic pricing while relocating a reservation or making other price adjustments. For instance, a visitor currently has a three-night reservation without dynamic pricing. You recreate the rate when they wish to add a night, and dynamic pricing is then activated based on occupancy. Since those nights have already been confirmed at that non-dynamic price, we don't want dynamic pricing to apply to those that have already been reserved.
2 votes -
Accounts Receivable
In the AR section it would be great if the comment from the general section can be display in the AR section. This will help the finance team to get some quick basic information relating to that AR and if it is outstanding
2 votes -
a button to post sibling accommodation to the master by individual reservation
Post sibling accommodation to the master account on an individual basis. The option is there for 'POS on master' but when wanting to post accommodaiton onto the master you can choose all or nothing. The only work around is by using charge redicrection which is onerous when dealing with multiple bookings.
2 votes -
The ability to have employees Clock in and out.
I use a booking software called aluuvi in the winter. It has an awesome Clock in- Clock out interface. It would help my campground management immensely. If RMS had this feature.
2 votes -
limit/stock control set on a Requirement.
Limit the amount of requirements that can be added in one day. I.e Only two late check outs a day. or change add-the option to charge period not just per day. This will stop overbookings of requirements and overcharging for add on. Make IBE reservations more AUTOMATED
2 votes -
Text alert for a same day reservation.
It would be helpful to be able to have a text alert for a same day reservation. We're a small property and not always on property and need that notification.
2 votes -
To Generate Group Confirmation Letters from the Group Master Containing Key Info
We are looking into creating a confirmation letter for groups, where we can generate a table from the Group Master in one go, which contains information for individual/sibling bookings within the group. The current merge fields do not allow us to capture the information we need on a single table. The table should include:
Group Confirmation Number - 16235389
Sibling Conf Numbers
Guest Name
Arrival Date
Departure Date
No of Adults and Children
Room Type
Number of Nights
Nightly Rate (excluding taxes)
Total Rate (excluding taxes)Example:
16235390 Mr Nicky Chan 01-May-25 05-May-25 1 / 0 Studio Executive Suite 4…2 votes -
Pop-Up to Alert User That a Similar Booking Exists to Avoid Duplicate Reservations
Before saving a reservation, a pop-up alert can be shown informing users that another booking exists with the same name, dates of stay, and property, to avoid duplicate bookings. User can either proceed to save, or not continue with the booking.
2 votes -
ability to edit/override triggered correspondence
The ability to edit/override triggered correspondence and/or to set up scheduled correspondence manually would be extremely useful and time saving.
2 votes
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