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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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315 results found

  1. Test & Tag Results in Asset Management

    Test & Tag results should be set up so that we are able to schedule & record results.
    Each electrical appliance must be test & tagged and each appliance tested has a unique tag and tag number attached.
    It should be available on the maintenance to do or job tasks so they can complete the results and post on to the asset/dwelling/ room number.

    2 votes

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  2. the function to auto-generate an invoice when the booking is made (and save it for portal access by a guest)

    It would be great to have the functionality to auto-generate an invoice when a booking is made.

    Basically that it generates, creates that invoice number and is then saved in the reservation (similar to building one now and choosing print, and when you want to view or save it).

    Then once the invoice is generate, guests can access it via their guest/client portal.

    This would streamline processes immensely and save guests needing to request an invoice, but not have it emailed.

    It also saves having to show a breakdown of the reservation details (accommodation & package) within a form letter,…

    2 votes

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  3. Job Management Room Search or List All

    Right now when we go to put in a Job, we need to find the select the category first and then select the room number. It'd be great if we could have an option of all rooms to pick from.

    2 votes

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  4. Zapier or IFTTT integration

    Add Zapier (https://zapier.com/developer-platform) or IFTTT integration to RMS. This way we could connect multiple other services to our account and have it trigger different things.

    2 votes

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    0 comments  ·  Interfaces  ·  Admin →
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  5. Job Management Report

    Job Management report to include the work time field

    2 votes

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  6. Reservation Made/Modified Details

    It would be great if we could see the exact time reservations are made. Currently it only shows the date, but I know it is data that is collected and available when I go into each reservation. Same could be said for the Online Reservation Transaction report. We'd really appreciate this. Thanks.

    2 votes

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  7. Visual status on to do chart

    Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.

    It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.

    2 votes

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  8. Remove Duplicate Emails in EDM > Send Campaign > Report Writer

    Please add to Report Writer the option to "Remove Duplicate Emails"

    We often have guests traveling in groups and coporate clients that use the same email address, so when we go to send an EDM, they end up getting the same email multiple times.

    2 votes

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  9. Portal link able to be sent to added guests on a reservation and to have their own account not reservation account

    We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
    We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
    Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…

    2 votes

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  10. Pan Pacific Travel - Channel connection

    Add the Pan Pacific Travel - Channel connection

    2 votes

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  11. Multiple Guest & Reservation Notes Fields

    An additional note box that is specific to either a booking or a customer.


    An additional note box to record detailed information about a guest that doesn't need to appear on the in/out movement report.

    At present we use the client note to record the data we need for every booking (where there caravan is stored) and the reservation notes that are specific to that booking. Both of these notes appear on the in / out movement report. A third note, would allow for detailed information to be recorded, which is either specific to the customer or the booking without…

    2 votes

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  12. Integrate RMS with Outlook Calendar

    integrate RMS with outlook calendar

    2 votes

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    1 comment  ·  General  ·  Admin →
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  13. Pace Report Monthly Sub Totals

    Sub totals in Pace report

    Can you please add monthly totals to the pace report as currently you have to pull each month individually, which is time consuming.

    2 votes

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    2 comments  ·  Reports  ·  Admin →
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  14. More Date Filters on Reports

    Reports to include date range of "same month last year" and "Financial year".


    I would like to be able to compare reports this month's revenue for example with the same month last year. We can only select last month, this month, next month. I know I can add a custom range, but would be quicker to have this button. Would be helpful for dashboard reports. There's no use comparing February's revenue to January's. I would like to compare this February to last February for a more helpful comparison.
    Also when most Australian businesses report in Financial years July-June, it would…

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  15. Report Writer - Add Guest Date Modified Field to Search

    Add Date Modified to Guest in report writer

    I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.

    I am able to get a list of all owners, but I can't determine when the last time their information was updated.

    I would like the field 'Date Modified' added to the report writer Guest search table.

    2 votes

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  16. Form Letters

    Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.

    2 votes

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  17. corporate portal

    Availability Chart on Corporate Portal
    We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
    We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.

    2 votes

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    0 comments  ·  Portals  ·  Admin →
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  18. I would like the international dialling code to be able to be set as mandatory.

    Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.

    2 votes

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  19. A method to apply a percentage increase to tariffs within specific tariff periods

    A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.

    2 votes

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  20. Tariff Audit Report

    Hi Team,

    We would like to request for a report that would be able to identify any changes made in the tariff manager on any given day.

    We want to see an audit trail of Tariff Overrides, Tariff Adjustments, and Daily Bar changes that is created and deleted everyday.

    This has been asked by Auditors to make sure that we would be able to investigate any changes in the tariffs by a user access.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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