RMS User Suggestions
401 results found
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Category Custom Fields - Add Yes/No Field
add Yes/No customizable labels to Site Type
Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.
1 vote -
Occupancy by Category/Area Attribute Report
Report on occupancy based on an attribute
Create a report that will give occupancy rates based on an attribute. I would like to know if our sites with a specific attribute get more rentals than others.
1 vote -
Report Writer - Add Guest Date Modified Field to Search
Add Date Modified to Guest in report writer
I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.
I am able to get a list of all owners, but I can't determine when the last time their information was updated.
I would like the field 'Date Modified' added to the report writer Guest search table.
2 votes -
Add Credit Card Transaction Fee Toggle to Direct Payments
Under Utilities -> Direct Payments -> Charge Credit Card works great to bulk charge guests. But a on and off toggle for "Apply Credit Card Transaction Fee" would make it even better. Right now we apply a credit card transaction fee to all reservations, but not to water and electric charges. The ability to turn off the credit card transaction fee (by security profile - managers and above) would be very helpful. Thanks for speeding up our operations!
5 votes -
Guest Profile Pronouns Option
A section on the guest profile to have optional pronouns for guests, similar to titles mr. miss. dr. prof, etc. Optional for guests to fill out on direct bookings.
1 vote -
Channel Manager Mapping Search & Filter
A search function on the channel manager would be really useful instead of scrolling through rate codes to find the one you are looking for.
3 votes -
Availability Chart Stats On By Default
It would be good to have the option of having 'stats on' as a default setting for the availability chart,
1 vote -
Portal Enhancement
It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.
1 vote -
Qantas / Jetstar Virtual Credit Card to drop into RMS
Currently, Qantas / Jetstar bookings don't have the VCC's drop into the system. Have them drop into RMS
5 votes -
EDM - import your own EDM template
To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.
1 vote -
Guest Portal
Pre Check In > Mandatory information
Infants are required to enter a mobile number and email address or pre check in cannot proceed.
Functionality is required to turn this requirement off.
More functionality is also required for managers to choose the information the require.
3 votes -
Form Letters
Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.
2 votes -
corporate portal
Availability Chart on Corporate Portal
We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.3 votes -
Credit Limit Within a Company Profile Applies To All Properties Within An Organisation
Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.
Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.
Example: Company A…
1 vote -
Complete Pre-Check In for Group Reservation
The ability for the guest in the master profile of a group reservation, to complete pre-check in on behalf of all guest whilst also showing a complete room list on the digital registration card they are signing on behalf.
Additionally, when completed, this recorded the group has completed pre-check in and reflects on the Pre-Check In Report.
This would be ideal for inhound groups, sporting groups or corporate groups.
1 vote -
The ability to over ride triggered correspondence when your manually sending it out.
In my business, every day guests are sent arrival codes via SMS at a time earlier than the scheduled time to trigger the SMS correspondence to them, as there is always someone who calls and asks for an early checkin.
In these circumstances you dont want the SMS to trigger at the designated time, as it has already been sent to the guest (not a good look to be sending it again and a complete waste of money sending a second time).
There needs to be either :
-a tick box when you're setting up the rules of triggered correspondence…5 votes -
I would like the international dialling code to be able to be set as mandatory.
Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.
2 votes -
I would like the country code for phone field in RMS be searchable by country name
If we could search the country name, eg Portugal, to find the country's international dialling code. I would not know it's code is PRT and code is +351. There needs to be a better way to search this field.
7 votes -
Complimentary Upgrades
When we are complimentary upgrading our guests the new update on RMS results in 'Would you like to re-create the tariff' is automatically set to YES. This is causing overcharging in our system.
The option to have this default to NO, as it did prior to the most recent RMS update would greatly help our system.4 votes -
A method to apply a percentage increase to tariffs within specific tariff periods
A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.
2 votes
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