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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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208 results found

  1. Custom Label Added Control Panel Restrictions

    Have the ability to name a restriction in Rate Manager for our own records, or put a note against it


    Just wondering if there is currently (or could be?) the ability to name a restriction for our own records, or put a note against it?

    For example, I've just applied some Clear Stop Sell and new Stop Sell, so that I could release the restriction of 25 Dec 2024 onwards for online bookings, and then place one from 8 Jan 2025 as I start rolling out availability to online.

    It would be good to somehow have something against these that…

    1 vote

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  2. Pace Report Monthly Sub Totals

    Sub totals in Pace report

    Can you please add monthly totals to the pace report as currently you have to pull each month individually, which is time consuming.

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  3. Guest Facing Requirements to Include Long Description on the RMS IBE

    Long Descriptions to show in guest facing IBE

    'Enhance your stay' add on for requirements-
    Long description does not show guest facing, only internally when you are in the setup portion in RMS.

    1 vote

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  4. More Date Filters on Reports

    Reports to include date range of "same month last year" and "Financial year".


    I would like to be able to compare reports this month's revenue for example with the same month last year. We can only select last month, this month, next month. I know I can add a custom range, but would be quicker to have this button. Would be helpful for dashboard reports. There's no use comparing February's revenue to January's. I would like to compare this February to last February for a more helpful comparison.
    Also when most Australian businesses report in Financial years July-June, it would…

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  5. Guests Credit Cards in the Pre Check In Portal When Company is paying on 30 Day account

    When a company has been selected in the "bill to" section for both Accom and Extras there shouldnt be a requirement when completing the pre check in for a credit card to be entered.
    We have a lot of issues with guests not wanting to place a credit card if the company is covering all charges.

    1 vote

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    0 comments  ·  Portals  ·  Admin →
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  6. Category Custom Fields - Add Yes/No Field

    add Yes/No customizable labels to Site Type


    Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.

    1 vote

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  7. Occupancy by Category/Area Attribute Report

    Report on occupancy based on an attribute

    Create a report that will give occupancy rates based on an attribute. I would like to know if our sites with a specific attribute get more rentals than others.

    1 vote

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    2 comments  ·  Reports  ·  Admin →
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  8. Report Writer - Add Guest Date Modified Field to Search

    Add Date Modified to Guest in report writer

    I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.

    I am able to get a list of all owners, but I can't determine when the last time their information was updated.

    I would like the field 'Date Modified' added to the report writer Guest search table.

    1 vote

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  9. Guest Profile Pronouns Option

    A section on the guest profile to have optional pronouns for guests, similar to titles mr. miss. dr. prof, etc. Optional for guests to fill out on direct bookings.

    1 vote

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    0 comments  ·  General  ·  Admin →
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  10. Channel Manager Mapping Search & Filter

    A search function on the channel manager would be really useful instead of scrolling through rate codes to find the one you are looking for.

    1 vote

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  11. Availability Chart Stats On By Default

    It would be good to have the option of having 'stats on' as a default setting for the availability chart,

    1 vote

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  12. Portal Enhancement

    It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.

    1 vote

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    0 comments  ·  Portals  ·  Admin →
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  13. EDM - import your own EDM template

    To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.

    1 vote

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    0 comments  ·  Modules  ·  Admin →
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  14. Credit Limit Within a Company Profile Applies To All Properties Within An Organisation

    Where a credit value has been inputted within a company profile, the limit applies as a total to the company, regardless of which property they book within the Group. In addition, the credit limit value remains, regardless of the number of invoices being generated, the total of all invoices does not exceed the total available credit.

    Example: Company A has a $5,000 limit. If they book at Property A and charges are invoiced back for $4,000, then Company A only has $1,000 remaining available for all properties, until the initial $4,000k is paid, resetting their total limit.

    Example: Company A…

    1 vote

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  15. Complete Pre-Check In for Group Reservation

    The ability for the guest in the master profile of a group reservation, to complete pre-check in on behalf of all guest whilst also showing a complete room list on the digital registration card they are signing on behalf.

    Additionally, when completed, this recorded the group has completed pre-check in and reflects on the Pre-Check In Report.

    This would be ideal for inhound groups, sporting groups or corporate groups.

    1 vote

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  16. Weekly Arears Triggered Correspondence

    Could we please add an action on the triggered correspondence that would allow us to send an email to everyone who are behind on their weekly rent.

    We would like it to be based on the amount of weeks that they are on arears instead of the total dollar figure as the trigger point.

    1 vote

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  17. ETD - Departures

    In/Out Movements
    Have in the Departures section a box with the Estimated Time of Departure (ETD), rather than the ETA.
    Then we can check if a late departure is arranged without having to go into each booking.

    1 vote

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  18. Select Multiple Categories on the Internet Booking Engine Search

    I would like RMS Book now button to be able to book more than one category in the first search..

    Currently, if there is only 1 room type in the category that holds two people, and the number of people staying is 4 ADTs, the user has to add to cart and then do another search.

    1 vote

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  19. Housekeeping Tasks To Be In Pitch Order on Housekeeping Portal

    Housekeeping tasks to be in pitch order on the housekeeping portal so that it is easier to use.

    1 vote

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  20. Guest Portal - Limit guest payments to IBE

    Ability to have an option to limit only IBE reservations to make payments via the guest portal.

    Currently, if your business is paid by an OTA after departure, guests from an OTA (Booking.com or Airbnb) login to the guest portal and do make payments which then causes a refund issue.

    1 vote

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