RMS User Suggestions
361 results found
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RMS Pay Receipt to Guests / Property
I believe that guests should receive a receipt via email when they make a payment via RMS Pay.
Guests don't think to 'take a screenshot' when making a payment.
Accommodation providers don't even get a 'notification of payment' for RMS Pay payments made. If property did receive a motivation of payment, then I would email a receipt to guests. But I also think an automatic receipt should be issued through the reservation management system.
There is definitely room for improvement here to ensure better communication between guest and the property.
Regards,
Jayne1 vote -
enable notification of changes made in owner portal (by owners)
With the ability to allow owners to edit their contact details, emails address etc in within the portal, it would be good to have notification of these changes through the messaging system.
For example, we maintain an owner email distribution list external to RMS, so would need to have updates if owners adjusted their email address in the portal.
The functionally already exists for notifications of activity in the guest/client portal, so it would be great to have this enabled for the Owner Portal.
1 vote -
Traces
Currently there is no visual differentiation in the reservation tab to for both traces and requirement. it will be great if an additional column can be added so the user know which one has been loaded
1 vote -
Ability to include invoice when sending out AR statement
When sending out AR currently. RMS do not have the ability currently to include invoices. Having invoices included would in turn faster payment as the company or TA can cross check the statement with pending invoices all in one email
1 vote -
1 vote
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Remove special characters from Owner Bank Details field.
Remove the ability to use special characters in the Owners Bank Account filed. We recently experienced a ABA file constantly failing when uploading to the bank. The only error we were getting was a line had to many characters. After hours and hours of editing down the characters in this field, we found one stray apostrophe. The bank cannot accept this character.
1 vote -
I would like to have the departure date added to the Debtors Ledger Report
Add the departure date to the Debtors Ledger Report
1 vote -
More company drop down options
At the moment, only allowed to have 500 companies in a drop down menu. For an enterprise property, we could have more than that so we aren't able to select the companies that alphabetically come later. Can this be updated to 750-1000
1 vote -
Housekeeping needs to be able to bulk mark rooms
We are a 300+ bed hostel and our housekeepers have to choose every bed individually and mark them off when they start and finish cleaning.
We clean multiple dorms at the same time and therefore desperately need a bulk function where they can tick off multiple beds/rooms when they start/finish simultaneously.
If that can be implemented, a filter would be great to search for room numbers!
1 vote -
Credit Card information
We enter all guest credit card information into our fault at check in. When I want to receipt payments, I have to enter all details again like last 4 digits, card type etc.
Would be great if I could choose existing credit cards that are already in the fault, so I don't need to re-enter everything again.
1 vote -
Booking chart Filter improvent
If I want to use the filter and look for a room 15 for example, all rooms come up that contain 15. It would be great if there was a box where I could specify that I only want matches that accurately match the search.
1 vote -
Booking chart Filter
We have 65 different rooms with multiple beds (Hostel) and if I want to move a group of people from one room to another, I'd like to be able to use the filter and search for specific rooms and then be able to move them on the booking chart.
At the moment, bookings can only be moved if no filter is active, but with hundreds of beds, it's a lot of scrolling and nearly impossible.
1 vote -
Booking Chart warning if booking is moved to another room type
It would be great if RMS would have a warning window pop up when somebody moves bookings to another room type on the booking chart.
It happened a few times to us now that bookings have been moved by accident, and now that original room type is booked out. It would be great if it asked for confirmation if we intended to do that.
1 vote -
Fix to do chart recurring tasks
To Do Chart.
It would be good if we could have recurring tasks that don't get set as complete once one has been completed.
Ie. Every monday we take the bins out. Set this as a recurring task, but at the moment, if we select 08/07/24 and enter as completed, all future bins out tasks are also completed.It is very time consuming to have to manually enter recurring tasks for individual days.
1 vote -
Completed tasks marked as clean in staff portal to move to a different tab
Currently, we have only two options: incomplete or complete. After we inspect a room and mark it as clean, it would be beneficial if the room could be moved to a separate tab. This adjustment would help us more easily identify which rooms still need to be checked.
1 vote -
An utility to rearrange guests' information
Hello,
I hope you can add an utility to rearrange case guest name, number, and address details, geometry dash scratch. I need it to keep the database consistent and clean.1 vote -
The ability to pause requirements being available through a bulk edit, or linked to the code groupings
It would be extremely useful to have the ability to pause requirements being available through a bulk edit, or linked to the code grouping.
We have an external linen provider for a location that is going to be away for a period of time, and the only way to mark the requirements as unavailable for that period was to update the validation settings in all 300 requirements.
The requirements needs to have a bulk update option where multiple requirements can be select, or that the update can be made to groups of requirements (where connected by the code that groups…
1 vote -
Add Country and IATA number to New Travel Agent report
Add Country and IATA number to New Travel Agent report
Missing Country causes issues when submitting Travel Agent commissions to Onyx. Knowing which new TAs do not have a country will help to avoid commission requests not being processed.Adding IATA will help us find new travel agents with same or similar name as existing Travel Agent like AAA Travel or BCD Travel
1 vote -
I would like a Credit Surcharge report that shows how much we are being charged for each VCC
I would like a Credit Surcharge report that shows how much we are being charged for each VCC. This will help us track our costs and on charge to the owners.
1 vote -
I would like the Credit Card Gateway Token to show up if there is a Company Credit Card
When a guest has a card in the gateway it shows up as green, so you know it is there. I would like this to show up a different colour when there is a credit card in the company account, in the guest reservation screen. This will save double handling. Currently it does not show up when booking a guest in under a company unless you go into the company itself.
1 vote
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