RMS User Suggestions
210 results found
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Include Second Deposit Due in the Guest Portal
the second deposit amount should be available for the Client Portal
4 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add ID Icon to Guest Profile if Photo ID Uploaded in the Guest Portal
Show if photo ID has been uploaded to the guest portal on a reservation
I need to be able to see whether a guest has uploaded photo ID on a reservation, it is to many steps to click through client area and edit, how do i know if it has been uploaded without continually clicking in all the reservations and clicking on client etc.
4 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add Stock Sub Category as a Build Option on the Stock Control Report
I would like to be able to print Stock Control Reports by Sub Category as well as Stock Category
TO be able to sort by Sub Categories would allow easier manual inventories of Stock categories instead of entire departments
3 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that your suggestion has now been scheduled into a future development cycle.
When completed REPORTS-8273 will enable building the Stock Control Margin Report by both Stock Category & Sub Category.
We will update this page once development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Corporate Portal - Add Credit Card Token Creation with Payment Gateways
Add the ability for Companies and Travel Agents to securely enter their credit card information in the Corporate Portal when using a payment gateway and have this create a CC Token in RMS.
18 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.
Kind Regards,
RMS Product Development
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RMS IBE to Display Availability Calendar on Mobile
It would be great if guests could view the online availability calendar on mobile devices.
When a guest wants to book certain dates on a computer they can search for dates and if they are not available click on the online calendar to search for other dates that might be available. However when attempting to book on a mobile device the online availability calendar is not an option. I think this would be frustrating for guests having to go in and out trying different dates to find availability. Being able to view the online availability calendar would make the guest…
19 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.
Kind Regards,
RMS Product Development
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Owner Portal - Display Owner Reservations in a Different Colour
In the owners portal, I have been asked by many owners to have a separate colour for owner bookings to make viewing easier.
8 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Increase font size of Name & Address on Receipts
Since the upgrade the fonts appear small
When the receipt is placed in the envelope very hard to read the name due to the small font.4 votesThank you for your suggestion on a way we can improve RMS.
REPORTS-7812 to improve the display of name & address for windowed envelopes is now under consideration for inclusion in future development.
We will update this page when development is scheduled, development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Bulk Owner Charge - Add reservation Number on to the screen so you can link the charge to the reservations
Bulk Owner Charge - Add reservation Number on to the screen so you can link the charge to the reservations
8 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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IBE - Ability to set Allowed Arrival Dates & Days on Date Picker & Availability Calendar
We have properties that close for certain periods of the year and have set arrival dates. Would like to be able set the Arrival Date so it opens on a set date and highlights on the calendar the possible arrival dates.
E.g. property opens from May to October only and has set arrival dates of Thursdays and Sundays only. We need to be able show these dates / days on the calendar and availability chart.25 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Ability for Guests to Upload Multiple Forms of Photo ID on the Guest Portal
Need ability to upload more than one photo and choose the type of Photo ID on guest portal
Good idea to ask guests to upload a photo ID, but don't necessarily need passport. Would be good for properties to specify the type of photo ID needed, eg driver's licence, Also need the ability for guests to upload more than one photo on the Guest Portal. Currently they can only upload one photo, and the "add" a photo button in the Client page.
10 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Marketing Opt In/Out to be available on RMS Online Booking Engine
I would like the Marketing Opt In/Out option to be available on RMS Online so the guest can select their preference at the time of booking.
11 votes -
Triggered Correspondence Action - Pre Check-in Status
The option for triggers to work on reservations with a status of pre-check-in would be useful.
16 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that your suggestion has now been scheduled into a future development cycle.
RNP-21027 when completed will include a number of new Triggered Correspondence options including the ability to set triggers based on the ‘Pre Check-in’ status.
We will update this page once development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Guest Portal Add Attachments
Within the guest portal could there be an added feature of guest uploading a copy of their identification?
13 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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User, Time & Date stamp Client & Res Notes
The free type note fields in Client & Res notes should record each note like a post-it with a user, time and date stamp.
23 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Automated Quote Reservation Process
This idea is basically an extension on the triggered correspondence functionality.
A customisable workflow solution would have triggers, decision points, actions and diary events.
For example, a quote followup workflow would be ;
- trigger quote status 7 days prior to arrival date.
- automatic workflow decisions based of field values, such as quotes for a specific agent might be ignored.
- automate a correspondence
- set a followup date.
- etc
Such workflow builders are common in CRM systems. I can provide more details if required.
Regards
Stephen7 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Individual release back times for each online channel
Have the ability to set specific release back times for individual online channels.
Ie. Booking.com releases back at 2pm but RMS Book Now releases back at 10pm.
Also be able to adjust close out times for specific days of the week.
ie. on Friday and Saturday all channels close out at 2pm and Sunday -Thursday they close out at 8pm.21 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Move Location of "Book Via Interactive Map" button
When using the mobile version of the RMS IBE website, you do not see the "Book via Interactive Map" button unless you tap on the "Tap to modify reservation" option at the top. Customers have a hard time finding this unless we instruct them or they stumble across it on accident. Customers love to pick their site and this would make it a lot easier for them if the button was more visible when the results first loaded.
3 votes -
Apply Pre-Auth to Existing CC Tokens
CC Pre-Auth Token should be able to read any tokens already saved as a CC Token.
It shouldn't be necessary to re-obtain from the guest and re-enter credit card details that have already been provided and saved.
Would also like to see consideration for the CC Pre-Auth Token to be available 3 days prior to arrival for those organisations using RMS that do not meet guests to provide access, but instead provide keysafe/lockbox details before arrival.
28 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Ability to Delete or Archive Message Threads in the Message Centre
If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!
3 votesThank you for your suggestion on a way we can improve RMS.
The ability to archive conversation threads from the Message Centre when no longer required is currently under consideration for inclusion in a future development sprint.
We will update this page when development is scheduled, development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Pre-fill Guest Details for New Reservations Made from the Guest Portal
From guest portal when making a new booking the customer fields should be automatically populated
19 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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