RMS User Suggestion Box
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Report on Duplicate Company, Guest & Travel Agent Profiles
Could you create a report that allows us to see duplicate profiles? It would be nice to have a report like that run monthly so we can tidy up the database when we have downtime.
1 voteThank you for your suggestion on a way we can improve RMS. All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle. There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more. We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products. We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months. Kind Regards, RMS Product Development -
Set Permitted Guest Type Per Category
i would like to restrict children from certain categories on IBE, is this a possibility?
for example, we have an 4 x executive rooms and a one bedroom apartment that we dont allow children/infants in and people get most upset when i ring them to advise this ( it is mentioned on all the descriptions and the like, however they don't seem to read those) and by the children/infant option being removed they then no longer have that option. Is this a possibility?
1 voteThank you for your suggestion on a way we can improve RMS. All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle. There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more. We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products. We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months. Kind Regards, RMS Product Development -
Task Management Interface
Task Management interface with products like Asana, Trello, Monday.com or Clickup to allow managing projects and tasks in the Property Management System.
Workflows/ Task Management section that we can create jobs / projects that our staff on RMS can see and tick off when their components are complete.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add Traces - Like Opera
Traces / follow up on bookings for the res team
Adding the option to report on Requirments for cancelled bookings.
We use requirements as a way of chasing up anything required for a booking (like traces in Opera). As only a small team handle refunds, we would like to be able to add a requirement for a refund to be processed but at the moment, we are unable to report on cancelled bookings. We have no other way to easily bulk refund (there could be 10,000 refunds coming up with double vaccination stauts required)
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Simplified Replace Guest Tool for Group Reservations
Currently, when adding guest names to room numbers as part of a group, we can use either the Quick Add, Replace Guest, or set primary methods to change from the original names on the group res.
The Quick add method is great, love it. However, we still need to delete each of the original names in the group res (usually the booker's name or the group name).
Suggestion:
Have tick boxes next to each name so users can simply tick the old names to be deleted at one go, rather than having to delete them individually.1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Display Nightly Rate Per Reservation Date on the Quick Quote
I would like to be able to see the rates for each night when quoting a guest
I would like to be able to see the rates for each night when quoting a guest, sometimes the rates jump to $200.00 more on a holiday or busy weekend, I would like to let the guest know what is the average so high so they can move dates if they are flexible or just able to let them know what days the rates are higher
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add a Side Scroll Bar to all Calendar Views
A scroll bar at the bottom of the chart would be very helpful. Currently, if you hit the back arrow, it goes back 10 days which is too far. Just to be able to scroll back a few days would be great.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Option to Delete Tokens on the Receipt Screen
It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account
Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add Group Name to Arrival List
The majority of our bookings are in groups and It would be helpful if the Arrival List included the guest's Group Name. There are two blank columns - ETA and Notes - one of which could be used for this purpose.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Spotlight on Reservations with a Requirement on the Booking Chart
I would like a symbol or colour to draw attention to reservations with requirements
You dont always open up every reservation and it is easy to miss one with a requirement. Is it possible to have something that draws attention to open the booking up and see what is booked. Maybe something as simple as a tick next to the surname or the surname field flashes something to draw attention
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Allocate Tasks to Housekeepers Per Week or Month
Make housekeeping usable by allowing allocation in advance for businesses who use contract cleaners
I cant use the house keeper part of RMS as it is only suitable for businesses with an inhouse housekeeping team such as hotels, who come to work everyday.
House keeping is a vital component in running things smoothly, and if your like me and operate holiday houses and apartments and your cleaners are contractors who need to kow there allocated cleanes well in advance this whole section of RMS becomes usless.
I cant email a contractor on the day of a clean and expect they…1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Message Centre Notification on Add Requirement from Guest Portal
An alert to come up when someone adds a requirement through the guest portal.
its great that with the new feature i can now display optional extras for guests in the portal. However some optional extras require arrangements to be made ahead of time like booking a tour or some hire equipment.
Could we get an alert in the message centre when someone adds an optional extra in the guest portal so it can be actioned immediately?1 vote -
Travel Managers
Add the ability to setup Travel Managers and associate them to multiple Travel Agents and Online Travel Agents.
Travel Managers need to be available as a Bill To option on the Reservation Account when their associated Travel Agent is selected.
Would be great if Travel Manager is also added to the Payment Mode as well.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Export/Print Restrictions to include Channel
Would be great Restrictions export/print could include the channel is related to as well instead of just showing multiple lines of the same restriction, which is for the different channels.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Allow a one-time (not per night) resort fee or cleaning fee to be charged when booking online which shows up as a line item in the cart
These are the two options I currently have and why they do not work:
Use the online booking fee for the cleaning fee: This does not work because the booking fee is added to the folio using the date of booking rather than the date of arrival. So the booking fee is added to our accounts receivable in advance of the actual stay which causes an issue because AR is an asset and guests can still cancel their reservation which would hit accounts receivable and reduce the asset. Accounting does not like this at all because it does not adhere…
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Report Writer field to know if a reservation is a RmMove
Currently there are fields available which will report if a reservation is part of a group («rGroupMaster» and «rGroupRes_No»).
I would like to be able to see similar fields for "RmMove" reservations.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Display Rate Period Cancellation Policy on the IBE Rate Description
I would like the cancellation policy to be shown on RMS IBE when i use rate period (not rate type)
Currently on RMS IBE if you set a cancellation policy to the Rate Type it will show an (i) and have the cancellation policy available for the rate type booked. I would like this to be the case if we are using the cancellation on the Rate Period. We have different cancellation policies for different periods throughout the year.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Collapsible Comments on the Arrival & Departure List Reports
it would be good to have the option to collapse comments on the arrivals and departures reports. similar to what has been done to the cash transactions report.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add the channel HRS - Hotel Reservation Service to channel manager
You currently connect to HRS Australasia. Which is currently only open to Australian market. A connection to HRS Hotel Reservation Service is their Global connection.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Receipt Comments Lookup Table
Include a drop-down option for receipt comments
Add a drop-down option to the comments field in the receipt function, allowing for a selection of preset comments to be added via 'Lookup Tables'.
Comments with advice pertaining to deposits or final payments can be included, date advice regarding when final payment is due, partial payment advice for group bookings etc1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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