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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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502 results found

  1. I would like the Credit Card Gateway Token to show up if there is a Company Credit Card

    When a guest has a card in the gateway it shows up as green, so you know it is there. I would like this to show up a different colour when there is a credit card in the company account, in the guest reservation screen. This will save double handling. Currently it does not show up when booking a guest in under a company unless you go into the company itself.

    1 vote

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  2. Job Management Report

    Job Management report to include the work time field

    2 votes

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  3. quick part module or building block functionality when using form letters

    Implement the ability to have quick part module or building block functionality when using form letters.

    For example, we have our standard booking document, but perhaps for people staying near a certain location, eg Moonta, we might want to insert certain information relating to attractions or discounts just for those staying nearby.

    This would be required on an ad hoc nature, so wouldn't be part of the set document, but added as required due to the location or perhaps date-driven if the inserted component was about an upcoming event.

    I've been advised that this currently isn't an option, and the…

    1 vote

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  4. 1 vote

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  5. Please add a Find Next option to the RMS Booking Chart

    I would like a find next available option on the booking chart. For example I have waterfront cabins and holiday makers will travel when they are available, I want to be able to find next on the booking chart rather than scrolling through

    1 vote

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  6. 1 vote

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  7. Apply Last Room Availability to certain Rate Types

    Be able to set some rate types to have Last Room Availability (LRA) so that regardless of whether a certain date has restrictions set or has a room type that has sold out, the select rate type can still sell based on house availability.

    1 vote

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  8. Sundries

    Be able to distinguish in reports whether a sundry was sold via IBE, guest portal or at property.

    1 vote

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  9. CHANNEL MANAGER AGENT SETUP

    Currently the Travel Agents that are default through the Channel manager Set-up do not appaer in the main travel agents list.
    I want to be able to add Notes and requirements to the travel agents in the channel manager

    1 vote

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  10. I would like Group Allotments to show on the booking chart for companies that mainly choose to utilize that chart rather than the Availiblit

    I would like Group Allotments to show on the booking chart for companies that mainly choose to utilize that chart rather than the Availability Chart.
    While allotments reduce in the AC, there is room for error on the BC. If this were fixed, we could then use the Group Code that was enticing to us when we joined RMS last year.

    1 vote

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  11. Improve Mobile functionality for booking reservations

    When using a mobile phone to make a reservation the option to scroll down and make a selection is not obvious and guests think that they can't make an option at all!

    1 vote

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  12. Move Special Requirements on the IBE confirmation email to the top with the reservation details.

    The Special Requirements field on an IBE reservation which normally populates the OTA Notes is now appearing in the online confirmation on completion of a booking. It would be good if this field could be moved to the top with the other reservation details. It currently appears in the body of the correspondence with the Terms & Conditions, so it's confusing.

    1 vote

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  13. It would be great if consumption credits were available throughout a guest's stay

    When creating packages with consumption credits, the consumption credits should be available throughout the stay and expire upon check out. Currently, we the system zeroes out these credits if not used in the day that they were given and it creates extra work on the back end to correct and apply properly for guests staying more than one night.

    1 vote

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  14. Being able to setup derived rates based on day of the week.

    Can we please have the ability to set derived rates based on Day of the week and not 1 flat difference.

    1 vote

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  15. Guest Portal - Ipad check in

    User experience improvement on the Finish Pre Check In button to be optimise together with the signature screen. Guest often completed signature but is not aware they need to scroll down to the finish button to complete Ipad check in

    1 vote

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  16. I would like to remove owner email address when sedning correspondence to guest

    I would like to be able to remove the owners email address as an option when sending correspondence to guests.
    As it automatically comes up, it could be accidentally clicked (in a hurry) and send a confirmation letter to an owner by mistake.

    1 vote

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  17. Flag for a reservation/in-house

    Similar to requirement section to have a Flag pop up small window that you can choose for any department to appear, example for reception to show a message on check in and or on check out. for instance, a flag is added for check in saying please wish happy birthday to Mr Smith, or on check out Flag to show guest borrow an adaptor please collect.

    3 votes

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  18. Reservation Made/Modified Details

    It would be great if we could see the exact time reservations are made. Currently it only shows the date, but I know it is data that is collected and available when I go into each reservation. Same could be said for the Online Reservation Transaction report. We'd really appreciate this. Thanks.

    1 vote

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  19. Make the Flash Report 1 Page

    I think the original intention was for the Flash Report to be 1 page, right now for us it prints on 2 with just one line on the second page. I think this should be an easy fix.

    1 vote

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  20. Add mobile rates on IBE

    Please add a functionality to create mobile-only rates and offers so that we can compete with the likes of Booking.com and Expedia's mobile discounts through our own booking engine.

    1 vote

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