RMS User Suggestions
461 results found
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Package Add-ons
When creating group booking it will be great is we can do a package add on in group master instead of having to add them into each reservations
3 votes -
Need the ability to change the automatic room assignment order within a specific room type
Because RMS assigns the rooms within a room type in the same order all the time, the rooms with the lowest numerical room number get more use than the rooms with higher room numbers, so they wear faster. If this order could be manually manipulated or even set to a random selection, it would resolve this issue.
3 votes -
Test & Tag Results in Asset Management
Test & Tag results should be set up so that we are able to schedule & record results.
Each electrical appliance must be test & tagged and each appliance tested has a unique tag and tag number attached.
It should be available on the maintenance to do or job tasks so they can complete the results and post on to the asset/dwelling/ room number.3 votes -
Have the room type listed next to room number on Booking Chart
It'd be great if we could view by room number on the Booking Chart but still see the room type for each room, either in an extra column or next to the room number.
3 votes -
Zapier or IFTTT integration
Add Zapier (https://zapier.com/developer-platform) or IFTTT integration to RMS. This way we could connect multiple other services to our account and have it trigger different things.
3 votes -
Job Management Report
Job Management report to include the work time field
3 votes -
Flag for a reservation/in-house
Similar to requirement section to have a Flag pop up small window that you can choose for any department to appear, example for reception to show a message on check in and or on check out. for instance, a flag is added for check in saying please wish happy birthday to Mr Smith, or on check out Flag to show guest borrow an adaptor please collect.
3 votes -
Reservation Made/Modified Details
It would be great if we could see the exact time reservations are made. Currently it only shows the date, but I know it is data that is collected and available when I go into each reservation. Same could be said for the Online Reservation Transaction report. We'd really appreciate this. Thanks.
3 votes -
Default In/Out Movement Screen Date to Audit Date
Currently the In/Out Movement Screen defaults to the local time on your computer. After midnight, we are still checking in guests that are from the same audit date but it's defaulting to the next day. This is confusing and doesn't make any sense when checking in guests after midnight prior to the audit. I imagine most hotels are still checking in guests after midnight for the previous night. I would would suggest the same for the Booking Chart.
3 votes -
Remove Duplicate Emails in EDM > Send Campaign > Report Writer
Please add to Report Writer the option to "Remove Duplicate Emails"
We often have guests traveling in groups and coporate clients that use the same email address, so when we go to send an EDM, they end up getting the same email multiple times.
3 votes -
Pan Pacific Travel - Channel connection
Add the Pan Pacific Travel - Channel connection
3 votes -
Pace Report Monthly Sub Totals
Sub totals in Pace report
Can you please add monthly totals to the pace report as currently you have to pull each month individually, which is time consuming.
3 votes -
Guest Portal
Pre Check In > Mandatory information
Infants are required to enter a mobile number and email address or pre check in cannot proceed.
Functionality is required to turn this requirement off.
More functionality is also required for managers to choose the information the require.
3 votes -
Form Letters
Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.
3 votes -
corporate portal
Availability Chart on Corporate Portal
We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.3 votes -
A method to apply a percentage increase to tariffs within specific tariff periods
A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.
3 votes -
I would like a text message notification when the MFI processor stops running
I would like a notification via text message as well as email when the MFI Processor stops running. Lately the MFI processor has been dropping out at night (power outages etc) when emails are not monitored. It would enable us to fix the issue before guests call us that they are not able to get through the boom gates.
3 votes -
Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
3 votes -
Set Rate on Group on the RMS Internet Booking Engine
IBE Group Reservation correspondence has never worked properly
Since the IBE payment always goes on the Group Master but the charges remain on the sibling reservations, there are no options for Group Reservations to ever receive an accurate triggered correspondence that properly shows "balance owing" or "payment made." Sibling reservations will always show a zero payment made with a full balance, and group master will always show a negative balance owing due to a payment but no charges.
Please turn this into a job so this gets corrected - it has been an issue for many years with no reasonable…
3 votes -
Simplified Replace Guest Tool for Group Reservations
Currently, when adding guest names to room numbers as part of a group, we can use either the Quick Add, Replace Guest, or set primary methods to change from the original names on the group res.
The Quick add method is great, love it. However, we still need to delete each of the original names in the group res (usually the booker's name or the group name).
Suggestion:
Have tick boxes next to each name so users can simply tick the old names to be deleted at one go, rather than having to delete them individually.3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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