RMS User Suggestions
404 results found
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I'd like more options for group reservations.
A clear separation between multiple bookings (2 or 3 rooms) and actual group 10/20 rooms.
Also reports option. It is important to our yielding that we are aware of the groups we have on the books, once it has different cancelations policy and cutoff periods.
I know RMS offers allotments, but it does not give us much options or reports on it.1 vote -
Have the room type listed next to room number on Booking Chart
It'd be great if we could view by room number on the Booking Chart but still see the room type for each room, either in an extra column or next to the room number.
3 votes -
Traces
Currently there is no visual differentiation in the reservation tab to for both traces and requirement. it will be great if an additional column can be added so the user know which one has been loaded
2 votes -
Nationalities in order of roomnights and revenue
Need a report on nationalities in decreasing order by roomnights and revenue with the option to choose one or the other.
Nationalities are key for a property strategy and the fact that we have to manually create a report starting from the alphabetical order is not efficient, can lead to mistakes and is super time consuming.1 vote -
Allow us to schedule Auto Area Allocation rules to automatically allocate a certain no. of days in advance of arrival, defined by property
Currently the Auto Area Allocation process is a manual task to select bookings and auto allocate. Ideally we'd like a job to do the auto allocation to be able to be scheduled to run against unallocated bookings a certain no of days prior to arrival
Would be great if you could have length of booking and lead time to arrival date to be defined by property and properties opted in or out
1 vote -
Integrate Oolio POS system to Rms
Integrate Oolio POS system to Rms
1 vote -
Flag for a reservation/in-house
Similar to requirement section to have a Flag pop up small window that you can choose for any department to appear, example for reception to show a message on check in and or on check out. for instance, a flag is added for check in saying please wish happy birthday to Mr Smith, or on check out Flag to show guest borrow an adaptor please collect.
3 votes -
View 'Token Created Date' under existing token in Folio
When charging someone's credit card, it would be great if you could see the date created for the token.
1 vote -
Job Management Report
Job Management report to include the work time field
3 votes -
Best Practices for Managing Multiple Properties in RMS Cloud?
Hello everyone,
I’m currently managing multiple properties through RMS Cloud, and I’ve noticed that keeping everything organized can become quite overwhelming. Does anyone have tips or best practices for efficiently managing multiple properties within the platform? Specifically, I’d like to streamline the reservation and reporting processes to save time.
If there are any guides, tutorials, or advanced features within RMS Cloud that can help with multi-property management, I’d love to check them out.
Thanks in advance for your advice!
level devil1 vote -
Override dwelling size
It's a good idea for new staff to have the new updated warning window for the size of a dwelling not to fit on a site. However, can it be overridden as well, please? It's very frustating when lots of sites have been allocated bigger dwellings, perhaps because we know the people have the ability to park on a site or the particular dwelling will fit after talking to the guest. We can't even write a comment in the notes and save that existing reservation, because it simply won't accept that person, on a site that size. As owners we…
1 vote -
Default In/Out Movement Screen Date to Audit Date
Currently the In/Out Movement Screen defaults to the local time on your computer. After midnight, we are still checking in guests that are from the same audit date but it's defaulting to the next day. This is confusing and doesn't make any sense when checking in guests after midnight prior to the audit. I imagine most hotels are still checking in guests after midnight for the previous night. I would would suggest the same for the Booking Chart.
3 votes -
Choice to Refund Charges for Reservation Cancellation
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1 vote -
Improving Custom Reporting Capabilities: Request for Multi-Data Source Integration
Hi RMS Team,
I hope this message finds you well. I’m writing to suggest an enhancement to the custom reporting functionality within RMS. Currently, while the custom reports are incredibly useful, they are limited to pulling data from a single source.
Would it be possible to introduce a feature that allows users to integrate data from multiple sources into a single custom report? For instance, combining data from sales, inventory, and customer feedback systems into one cohesive report would significantly enhance our ability to perform comprehensive analyses and make data-driven decisions.
This multi-data source integration could include:
Cross-Source Data Filtering:…
1 vote -
Enhancing User Interface Customization Options
Hi RMS Team,
I appreciate all the hard work you put into making RMS a robust and versatile platform. One feature I believe could significantly improve the user experience is expanded customization options for the user interface.
Specifically, could you consider adding more flexibility in the way users can arrange and personalize their dashboards? For example, it would be incredibly helpful to allow users to create custom widgets or choose from a broader selection of pre-built widgets that align with their unique workflows. Additionally, the ability to adjust the layout of these widgets or to save and switch between different…
1 vote -
Housekeeping module - have an arrival block option (in addition to current departure block)
I have set up departure cleaning blocks in Housekeeping tasks for a few properties that have a long clean, and there cannot be a same day arrival.
This only puts an out-of-service block on the departure day, but what about pre-arrival blocks?
For example, if there is a booking from 24-26 September, this departure block would then make it unavailable, and a new booking could then arrive on 27 September.
However, there is the chance that a booking could be made from 22-24 September, which becomes an issue with a departure and arrival on the same day. Therefore, there needs…
1 vote -
Please add "guestroom walls" to job type. .
Please add guestroom walls to job type. There is every other part of the guestroom listed except the walls.
1 vote -
Add Search by Guest Name to Balance Transfer and Charge Transfer
Ability to search guest names in credit and balance transfer function
I would like the ability to search for guest firts name and last name in the credit and balance transfer functions to avoid having to first seperatly find the account number and then come back to this function to perform the transfer.
6 votes -
the function to auto-generate an invoice when the booking is made (and save it for portal access by a guest)
It would be great to have the functionality to auto-generate an invoice when a booking is made.
Basically that it generates, creates that invoice number and is then saved in the reservation (similar to building one now and choosing print, and when you want to view or save it).
Then once the invoice is generate, guests can access it via their guest/client portal.
This would streamline processes immensely and save guests needing to request an invoice, but not have it emailed.
It also saves having to show a breakdown of the reservation details (accommodation & package) within a form letter,…
2 votes -
Show the reason and change status for Out of Order on Clean Screen
It would be great if we could show the reason why a room is out of order on the Clean Screen. It would also be great if we could change the status/modify any out of order rooms on the clean screen instead of having to go to Utility and then Out of Order.
1 vote
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