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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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209 results found

  1. Add Spelling & Grammar Checker to Form Letter Setup

    When using the form letters it's essential that the ability to have spelling/grammar error highlighted is enabled.

    As we're all using Google Chrome, this is a part of the platform that works on other pages or sites, and would be great to have within RMS.

    As the spelling highlights appear in the reservation notes, we should be able to have them displayed in form letters.

    46 votes

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Add the Availability Calendar to the RMS IBE Search Page

    Currently when guests through RMS book now they have to put in dates then see if the property is available. I have enabled the interactive calendar while a lot better it is possible to have this show first so they do not have to got through some many steps The current way is very "clunky" and not user friendly.

    28 votes

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    Thank you for your feedback on a way we can improve RMS 9+.

    We appreciate the valuable feedback of our customers and encourage you to review other suggestions and vote on those you would find of benefit.

    We will continue monitoring this suggestion for user feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. Move Location of "Book Via Interactive Map" button

    When using the mobile version of the RMS IBE website, you do not see the "Book via Interactive Map" button unless you tap on the "Tap to modify reservation" option at the top. Customers have a hard time finding this unless we instruct them or they stumble across it on accident. Customers love to pick their site and this would make it a lot easier for them if the button was more visible when the results first loaded.

    3 votes

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  4. Housekeeping Tasks Outside of Reservations

    • Housekeeping Tasks for Spring Cleans & Bed Rotations
    • Housekeeping Tasks Every X Reservations
    • Housekeeping Tasks Every X Weeks or Months
    11 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. Blacklist Pop Up Box

    When someone is blacklisted, I would like for another pop up box to display when you are making a reservation to make the staff aware that the person is blacklisted if they have accidentally overlooked their name in the red writing.

    29 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Merging Profiles - Select which profile to keep

    When merging profiles, rather than just taking the oldest profile and updating it with the contact details from the newest one. it would be helpful if you could choose which profile to take the guest contact details from. The newest profile doesn't not always have the most information.

    39 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Ability to Delete or Archive Message Threads in the Message Centre

    If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!

    3 votes

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    Thank you for your suggestion on a way we can improve RMS.

    The ability to archive conversation threads from the Message Centre when no longer required is currently under consideration for inclusion in a future development sprint.

    We will update this page when development is scheduled, development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. Ability to Create Own Custom Tax Invoice & Receipt Templates

    Instead of paying for a custom tax invoice to be created by RMS can we have the option of creating our own custom template either in RMS or the ability to upload it to RMS to be used.

    26 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Enhancements to RMS 9+ Mobile Functionality

    Current RMS on mobile device is far from "user friendly".
    The booking.com's mobile APP (Pulse) is a good reference for what should be included and/or improved. Key push notification for "Quoted only booking", "Cancellation", "New booking", "Modification", "Sold Out".
    Easy to make/cancel/modify a booking on the mobile device. Easy to search an existing reservation.

    35 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Auto-relax Minimum Length of Stay

    Need the ability to auto-relax the MLOS restriction within "x" days of arrival. I'm surprised nobody has mentioned this as this feature is included in a lot of other PMSs that are far less robust than RMS. If I have a two night MLOS on the weekends, I want to relax that restriction three days prior as I will then take a one night reservation. Currently I have to adjust this in the rate table if I want those one-night IBE reservations.

    45 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Notification when pencil reservation expire

    It would be great to get a notification when a pencil reservation expires.

    32 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Guest Portal Enhancements

    • Display number of guests on reservation details. - Adults, Children, Infants, Other.
    • Use Total Rate including Packages and Discounts as the Reservation Total
    • Notify the Property when a guest adjusts ETA, makes a payment.
    • Pre-fill Guest Details on RMS IBE when Creating a Reservation from the Guest Portal
    • Email Statement for All Account Types in One Statement
    32 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Run all reports on either Gross or Nett revenue

    Ability to run all reports on either nett or gross revenue

    12 votes

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    0 comments  ·  Reports  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  14. Scheduled invoicing for long term guests

    To be able to schedule an automated invoice to be sent weekly/fortnightly so cash flow can be maintained for long term guests being paid for by a company.

    11 votes

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    0 comments  ·  General  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  15. "Property Logo" as a Merge Field to use on Correspondence Letters

    Add a merge field that will populate the logo that is set up in the Property Options on correspondence letters.

    56 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Guest Portal to Allow Guests to Enter Credit Card Details Securely

    When using a Payment Gateway, add the ability for guests to securely enter their Credit Card details in the Guest Portal that creates a CC Token in RMS.

    This would be particularly useful for reservations that originate from a Travel Agent where credit card details are not included as part of the booking process.

    34 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Custom Labels for Fields in the Guest Portal

    We need the ability to rename the fields in Guest Portal. We need to use the "common terms" we already use in our Form Letters and all our communication to guests in the Guest Portal as well. Customizing the name to fit our needs will avoid any confusion.

    For example, instead of "Booking Confirmation Number", we'd like it to be "NISADE Reference No." because this is what's in all of our correspondences (form letter, email, etc.).

    16 votes

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    1 comment  ·  Portals  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Ability to Test Send on Form Letter & SMS Template Setup

    When setting up a new form letter, can we have the ability to email within the form letter setup. Also same feature with SMS set up - send SMS

    22 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  19. Report with Ability to Compare Selected Fiscal Years

    Please design a report feature that allows reports to be compared from one period to another, such as - FY 2017/18 compared to FY 2018/19

    27 votes

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. Pop-Up Alert to User When Multiple Users Editing the Same Reservation

    A pop-up alert would be helpful when multiple users (one reservation member, and another at reception for instance) are updating the reservation.
    Otherwise, both of them assume they update the date, but it is not the case with no data saved..

    201 votes

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