Skip to content

RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

207 results found

  1. Custom Reservation Statuses & Colours

    Additional booking status which can be customised with the name of the travel agent and colour for the booking charts for confirmed bookings taken by booking agents

    This would allow us to confirm bookings taken by travel agents (eg. Hoseasons) who pay the fees 2 weeks after the customers have left to a different colour other than the confirmed booking colour, which is also used for customers who booked directly with us and paid their money in advance of their arrival. Meaning that when the booking status and surname is selected on the booking chart, we would be able to…

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Add Credit Card Transaction Fee Toggle to Direct Payments

    Under Utilities -> Direct Payments -> Charge Credit Card works great to bulk charge guests. But a on and off toggle for "Apply Credit Card Transaction Fee" would make it even better. Right now we apply a credit card transaction fee to all reservations, but not to water and electric charges. The ability to turn off the credit card transaction fee (by security profile - managers and above) would be very helpful. Thanks for speeding up our operations!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Tourplan channel connection

    It would be great if we could RMS could connect with this channel as a number of major inbound/wholesale agents use this channel for making reservations.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Guest Portal

    Pre Check In > Mandatory information

    Infants are required to enter a mobile number and email address or pre check in cannot proceed.

    Functionality is required to turn this requirement off.

    More functionality is also required for managers to choose the information the require.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Portals  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add Search by Guest Name to Balance Transfer and Charge Transfer

    Ability to search guest names in credit and balance transfer function

    I would like the ability to search for guest firts name and last name in the credit and balance transfer functions to avoid having to first seperatly find the account number and then come back to this function to perform the transfer.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I would like the Travel Agent Commission Report to calculate correctly

    It would be so very helpful if the Travel Agent commission report would calculate the commission owed to the Agent on the amount actually paid by the guest. Presently if a discount is applied to the accommodation base rate, the Travel Agent commission is calculated on the full amount, not the discounted amount. Ideally the report and the agent's invoice would match!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Add Next Arrival in Area on the Clean Screen Task View

    See next arrival on task view, so that we can allocate prioritized rooms

    on the clean screen it would be great to see next arrival on the task view, this would make it easier to allocate prioritized rooms to staff.

    we can now see it in the area view, but we need to write down the rooms to prioritize before switching to task view to allocate

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Expand Payment Gateway Partnerships- Need CommBank "Simplify"

    Please consider adding "Simplify" as a payment gateway as it is designed for small businesses with a flat fee per transaction. It is the new version of CommWeb

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Portals  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. More flexibility with Max Pax Occupancy settings

    We have a room type where the max occupancy is set as 4. In this room type we can either accept a max of 2a + 2c OR 3a. We can't accept 3a + 1c or 4a. We can manage the 4a scenario via the rate tables and applying a max adult amount of 3, however there currently is no way to deal with the 3a + 1c scenario meaning this room type can be overbooked via our online distribution sources. This is a urgent requirement with no current solution as per RMS support.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Visual status on to do chart

    Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.

    It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Easy Signature Collection Link

    An easy signature collection link that we can create and send to guests for their booking which will look identical/same as the signature collection in the Guest Portal but without the long and time consuming steps of the guest portal.

    We would like to be able to collect a signature for our Ts & Cs for our guests by simply sending a link if we are not troubling them with the guest portal.

    The signature collection would function the same in sending the signed digital form to correspondence.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. hitclubhomes

    Hit Club là điểm đến lý tưởng cho những ai đam mê sự hứng khởi và năng động. Với không gian hiện đại, âm nhạc sôi động và không khí sôi nổi, chúng tôi cam kết mang đến trải nghiệm vô cùng đặc biệt cho mọi khách hàng. Hãy cùng chúng tôi tạo nên những kỷ niệm đáng nhớ và đắm chìm trong không gian giải trí không giới hạn tại Hit Club!
    Website: https://hitclub.homes/
    Địa Chỉ: 76 Nguyễn Xiển, Long Thạch Mỹ, Quận 9, Thành phố Hồ Chí Minh
    Phone : 0988666888
    Tags: #Hitclub #taihitclub

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Reinstate automatic inclusion for Admins when a SR is raised from any property in a Chain

    I would like the Service Request functionality of being able to see any SR raised for any of my properties Reinstated so that it is not reliant on being "Copied In".

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Drop in Add-Ons from Online sources

    Drop in Add-Ons based on Reservation parameters. For example, if guest book 3 pax in a room that has a King bed but we allow up to 3 guests with a rollaway, add the rollaway via an Add-On automatically to the Reservation.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. RMS Pay settlement report to include receipt number

    The RMS Pay settlement report should include the option to show receipt numbers. This would save having to drill down from the reports into the account to be able to tick off the correct receipts in the bank reconciliation.
    Alternatively, the bank reconciliation screen could be modified to include the reservation number.
    Either option would be a great time saver when preparing bank reconciliations especially when you have many payments of the same amount.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. It would be great if rates were organized alphabetically in property options rate management. They are organized this way everywhere else

    It would be great if rates were organized alphabetically in property options, rate management. Rates are organized this way everywhere else in the system, but in rate management they are organized by the date they were created.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Qantas / Jetstar Virtual Credit Card to drop into RMS

    Currently, Qantas / Jetstar bookings don't have the VCC's drop into the system. Have them drop into RMS

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Pan Pacific Travel - Channel connection

    Add the Pan Pacific Travel - Channel connection

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Interfaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. A column in the IN/OUT Movements screen showing the guests Boomgate access code

    A column in the IN/OUT Movements screen showing the guests Boomgate access code, to keep track of for after hours arrivals/entries into the park that have forgotten their code and cannot enter.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. EDM: Manually remove emails + Save updated list

    Add the ability to manually untick emails in Report Writer and save the new version over the current email list.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Modules  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 10 11
  • Don't see your idea?

Feedback and Knowledge Base