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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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464 results found

  1. Choice to Refund Charges for Reservation Cancellation

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    1 vote

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  2. Please add "guestroom walls" to job type. .

    Please add guestroom walls to job type. There is every other part of the guestroom listed except the walls.

    1 vote

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  3. Add Search by Guest Name to Balance Transfer and Charge Transfer

    Ability to search guest names in credit and balance transfer function

    I would like the ability to search for guest firts name and last name in the credit and balance transfer functions to avoid having to first seperatly find the account number and then come back to this function to perform the transfer.

    6 votes

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  4. the function to auto-generate an invoice when the booking is made (and save it for portal access by a guest)

    It would be great to have the functionality to auto-generate an invoice when a booking is made.

    Basically that it generates, creates that invoice number and is then saved in the reservation (similar to building one now and choosing print, and when you want to view or save it).

    Then once the invoice is generate, guests can access it via their guest/client portal.

    This would streamline processes immensely and save guests needing to request an invoice, but not have it emailed.

    It also saves having to show a breakdown of the reservation details (accommodation & package) within a form letter,…

    2 votes

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  5. Show the reason and change status for Out of Order on Clean Screen

    It would be great if we could show the reason why a room is out of order on the Clean Screen. It would also be great if we could change the status/modify any out of order rooms on the clean screen instead of having to go to Utility and then Out of Order.

    1 vote

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  6. Job Management Room Search or List All

    Right now when we go to put in a Job, we need to find the select the category first and then select the room number. It'd be great if we could have an option of all rooms to pick from.

    2 votes

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  7. 1 vote

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  8. Is it possible to show the BAR on the booking chart (where special events, occupancy and pax are). If not, is there a way to see the tariff

    Is it possible to show the BAR on the booking chart (where special events, occupancy and pax are). If not, is there a way to see the tariff for the day without having to open up the tariff manager all the time?

    1 vote

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  9. To add a Front Desk Task

    To add a reoccurring Front Desk Task with sub category on the To Do Chart to a chosen day of the week for chosen frequencies i.e weekly/monthly/fortnightly for a long date frame instead of entering individually.

    1 vote

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  10. Lost Property Log

    Is there a date for the above to be released? I saw that the last entry was in 2020 and we would love to have it

    1 vote

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  11. With the Gift card/ Voucher Feature

    Gift Card
    It would be ideal to have access to a Dashboard of the Gift Card purchased through RMS.
    You need to be able to easily find a GV to reprint or send to guest with a search area
    Easily redeemable with other integarted POS like Ordermate
    Need to be able to extract report of all "unused" Gift Card to see where the property liability is at
    Need to be able to create COMP gift Voucher if Property owners decides to gift or Swap room nights

    1 vote

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  12. Reservation Made/Modified Details

    It would be great if we could see the exact time reservations are made. Currently it only shows the date, but I know it is data that is collected and available when I go into each reservation. Same could be said for the Online Reservation Transaction report. We'd really appreciate this. Thanks.

    3 votes

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  13. Payment Allocation

    We would like to be able to upload Payment file from for example Booking.com so that payment can be auto allocated against each guest

    1 vote

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  14. enable notification of changes made in owner portal (by owners)

    With the ability to allow owners to edit their contact details, emails address etc in within the portal, it would be good to have notification of these changes through the messaging system.

    For example, we maintain an owner email distribution list external to RMS, so would need to have updates if owners adjusted their email address in the portal.

    The functionally already exists for notifications of activity in the guest/client portal, so it would be great to have this enabled for the Owner Portal.

    1 vote

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  15. 1 vote

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  16. Please add a Find Next option to the RMS Booking Chart

    I would like a find next available option on the booking chart. For example I have waterfront cabins and holiday makers will travel when they are available, I want to be able to find next on the booking chart rather than scrolling through

    1 vote

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  17. Add Credit Card Transaction Fee Toggle to Direct Payments

    Under Utilities -> Direct Payments -> Charge Credit Card works great to bulk charge guests. But a on and off toggle for "Apply Credit Card Transaction Fee" would make it even better. Right now we apply a credit card transaction fee to all reservations, but not to water and electric charges. The ability to turn off the credit card transaction fee (by security profile - managers and above) would be very helpful. Thanks for speeding up our operations!

    5 votes

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  18. I would like to have the departure date added to the Debtors Ledger Report

    Add the departure date to the Debtors Ledger Report

    1 vote

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  19. More company drop down options

    At the moment, only allowed to have 500 companies in a drop down menu. For an enterprise property, we could have more than that so we aren't able to select the companies that alphabetically come later. Can this be updated to 750-1000

    1 vote

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  20. Housekeeping needs to be able to bulk mark rooms

    We are a 300+ bed hostel and our housekeepers have to choose every bed individually and mark them off when they start and finish cleaning.

    We clean multiple dorms at the same time and therefore desperately need a bulk function where they can tick off multiple beds/rooms when they start/finish simultaneously.

    If that can be implemented, a filter would be great to search for room numbers!

    1 vote

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