RMS User Suggestions
425 results found
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Make it harder for an employee to be able to wipe out a previous guest profile by simply changing the name on the res.
It's all too easy for a desk clerk to wipe out a previous guest's profile by simply changing the name on a reservation rather than clicking on the "Replace Guest" button. Perhaps bring up a popup message when changing the name on a res that says something like "Are you sure that you want to remove previous guest's profile?"
13 votes -
quick part module or building block functionality when using form letters
Implement the ability to have quick part module or building block functionality when using form letters.
For example, we have our standard booking document, but perhaps for people staying near a certain location, eg Moonta, we might want to insert certain information relating to attractions or discounts just for those staying nearby.
This would be required on an ad hoc nature, so wouldn't be part of the set document, but added as required due to the location or perhaps date-driven if the inserted component was about an upcoming event.
I've been advised that this currently isn't an option, and the…
1 vote -
I would like the Travel Agent Commission Report to calculate correctly
It would be so very helpful if the Travel Agent commission report would calculate the commission owed to the Agent on the amount actually paid by the guest. Presently if a discount is applied to the accommodation base rate, the Travel Agent commission is calculated on the full amount, not the discounted amount. Ideally the report and the agent's invoice would match!
1 vote -
1 vote
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Portal link able to be sent to added guests on a reservation and to have their own account not reservation account
We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…2 votes -
1 vote
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Expand Payment Gateway Partnerships- Need CommBank "Simplify"
Please consider adding "Simplify" as a payment gateway as it is designed for small businesses with a flat fee per transaction. It is the new version of CommWeb
1 vote -
Apply Last Room Availability to certain Rate Types
Be able to set some rate types to have Last Room Availability (LRA) so that regardless of whether a certain date has restrictions set or has a room type that has sold out, the select rate type can still sell based on house availability.
1 vote -
Sundries
Be able to distinguish in reports whether a sundry was sold via IBE, guest portal or at property.
1 vote -
Mobile Version Guest Signature, ID Scanning and Registration card details.
I would like to request for a mobile version improvement. It would be better if there's a feature for Guest signature, ID Scanning on it.
2 votes -
CHANNEL MANAGER AGENT SETUP
Currently the Travel Agents that are default through the Channel manager Set-up do not appaer in the main travel agents list.
I want to be able to add Notes and requirements to the travel agents in the channel manager1 vote -
I would like Group Allotments to show on the booking chart for companies that mainly choose to utilize that chart rather than the Availiblit
I would like Group Allotments to show on the booking chart for companies that mainly choose to utilize that chart rather than the Availability Chart.
While allotments reduce in the AC, there is room for error on the BC. If this were fixed, we could then use the Group Code that was enticing to us when we joined RMS last year.1 vote -
Improve Mobile functionality for booking reservations
When using a mobile phone to make a reservation the option to scroll down and make a selection is not obvious and guests think that they can't make an option at all!
1 vote -
Move Special Requirements on the IBE confirmation email to the top with the reservation details.
The Special Requirements field on an IBE reservation which normally populates the OTA Notes is now appearing in the online confirmation on completion of a booking. It would be good if this field could be moved to the top with the other reservation details. It currently appears in the body of the correspondence with the Terms & Conditions, so it's confusing.
1 vote -
I would like the country code for phone field in RMS be searchable by country name
If we could search the country name, eg Portugal, to find the country's international dialling code. I would not know it's code is PRT and code is +351. There needs to be a better way to search this field.
7 votes -
Integrate RMS with Outlook Calendar
integrate RMS with outlook calendar
2 votes -
It would be great if consumption credits were available throughout a guest's stay
When creating packages with consumption credits, the consumption credits should be available throughout the stay and expire upon check out. Currently, we the system zeroes out these credits if not used in the day that they were given and it creates extra work on the back end to correct and apply properly for guests staying more than one night.
1 vote -
Being able to setup derived rates based on day of the week.
Can we please have the ability to set derived rates based on Day of the week and not 1 flat difference.
1 vote -
Guest Portal - Ipad check in
User experience improvement on the Finish Pre Check In button to be optimise together with the signature screen. Guest often completed signature but is not aware they need to scroll down to the finish button to complete Ipad check in
1 vote -
Qantas / Jetstar Virtual Credit Card to drop into RMS
Currently, Qantas / Jetstar bookings don't have the VCC's drop into the system. Have them drop into RMS
5 votes
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