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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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393 results found

  1. Assets - Add Filter for Property

    As an Enterprise User all Assets for all properties are listed in this view. It would be beneficial to have a property filter to return results based on the selected property. It's confusing for other lodges to see Assets for Other Lodges here. Currently we need a prefix code in the asset description so we can filter results.

    The results could then be printed.

    1 vote

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  2. Reservation Search - Add Pencil Status as Default Status to Search

    When doing a Reservation Search a number of Reservation Status are checked as default status to search by. We would like to see Pencil reservations added to this list.

    1 vote

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  3. Present Requirements based on either Rate Type or Date

    It would be great if we could present Requirements to guests via the IBE based on the rate type ie. room only rates present breakfast as an option but rate types that include breakfast don't. In addition it would be ideal if we could present requirements based on a date, so for example if a guest is booking a stay on an evening where a Dinner & Wine pairing event is scheduled, then the guest is presented this option as a requirement when booking.

    1 vote

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  4. PayPal on the Booking Engine

    It would be great to offer PayPal as a payment option via RMSPay on the Booking Engine. The ability for guests to not only use PayPay but take advantage of Pay in 4 options would be ideal.

    1 vote

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  5. 1 vote

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  6. limit/stock control set on a Requirement.

    Limit the amount of requirements that can be added in one day. I.e Only two late check outs a day. or change add-the option to charge period not just per day. This will stop overbookings of requirements and overcharging for add on. Make IBE reservations more AUTOMATED

    2 votes

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  7. Text alert for a same day reservation.

    It would be helpful to be able to have a text alert for a same day reservation. We're a small property and not always on property and need that notification.

    2 votes

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  8. Form Letters Merge Field to Calculate Rate for Upgraded Room Type

    Upgrading rooms is a useful way to increase income, particularly during the quieter periods.

    It would be great to have a merge field that would recalculate the total tariff based on a different room type. The merge field would need to include a parameter to indicate the room type to be calculated.

    This way we could quickly offer upgrades in our standard letters, alone the lines of.

    Thinking of upgrading your room? A Superior King Room for your «rNights» stay would be a total cost of $«rUpgradeTariff(12)». This compares to your current room type costing $«rTotalTariff». Contact us today to…

    1 vote

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  9. recurring charge option in the Owner's Adhoc

    A recurring charge option in the Owner's Adhoc or Manager tab would be extremely helpful.

    Currently, there is a "Create Expense" function in the Manager tab, but it only supports monthly charges and still requires manual processing.

    It would be ideal to have the ability to set up daily, weekly, monthly, or yearly recurring charges directly in the Adhoc tab.

    Having this feature would greatly streamline processes and help prevent missed charges, especially when managing a large number of properties.

    1 vote

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  10. I would like an easy report to show any future bookings for a company/travel agent

    I would like an easy report to show any future bookings for a company/travel agent, that shows their/our group code, date (check in / check out) which room type and how many of each room type (not each single reservation).

    E.g. Master res no / group name / arrival/departure date / room held (room type and amount)

    It should be a very easy overview of future booking help per company.

    1 vote

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  11. Integrate with dockwa.com

    dockwa.com for marina bookings.

    1 vote

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  12. Traces functionality

    Functionality to apply Traces against Rate Type - so when a rate is selected traces are automatically applied to the reservation.

    Functionality so that within the Reservation the requirements/traces listed have a column to show what has been COMPLETED - so at a quick glance can see what is outstanding when looking at a reservation. Once marked completion no visual change to the list.

    1 vote

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  13. To Generate Group Confirmation Letters from the Group Master Containing Key Info

    We are looking into creating a confirmation letter for groups, where we can generate a table from the Group Master in one go, which contains information for individual/sibling bookings within the group. The current merge fields do not allow us to capture the information we need on a single table. The table should include:

    Group Confirmation Number - 16235389

    Sibling Conf Numbers
    Guest Name

    Arrival Date

    Departure Date

    No of Adults and Children
    Room Type
    Number of Nights
    Nightly Rate (excluding taxes)
    Total Rate (excluding taxes)

    Example:
    16235390 Mr Nicky Chan 01-May-25 05-May-25 1 / 0 Studio Executive Suite 4…

    2 votes

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  14. Pop-Up to Alert User That a Similar Booking Exists to Avoid Duplicate Reservations

    Before saving a reservation, a pop-up alert can be shown informing users that another booking exists with the same name, dates of stay, and property, to avoid duplicate bookings. User can either proceed to save, or not continue with the booking.

    2 votes

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  15. ability to edit/override triggered correspondence

    The ability to edit/override triggered correspondence and/or to set up scheduled correspondence manually would be extremely useful and time saving.

    2 votes

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  16. Feature Request For Integrating Social vVideo Platform

    I would love to suggest the integration of a fun and creative short video platform similar to existing social entertainment apps. This would add a new dimension of engagement for users and open up opportunities for businesses and creators alike.

    Many users are interested in apps that provide a mix of trends, humor, and user-generated content. One great example is the fikfap download https://fapapk.net/ option which offers quick access to short, viral-style videos in a community-driven environment.

    It would be exciting to see RMS Cloud explore or partner with similar social entertainment tools to enhance user experience and bring more…

    1 vote

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  17. Apply a Stop Sell or Black out period for specific Travel Agent allotments

    We hold allotments for a specific travel agent (who are not connected via a channel) and so there needs to be a way in which to apply a 'Stop Sell' or 'Black out' period on this allotment set up where we wish to remove the allotted dates. RMS have advised the only way to do this is to apply the travel agent allotment in to the system day by day (rather than over the time period) so that you can delete certain dates from the allotment when you wish for the stop sell on the allotment to be applied. That's…

    1 vote

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  18. The Booking Total and Deposit Required for Online Booking Don't Match When a Guest Enters a Promo Code

    When a discount is added after the deposit rule is set, the Deposit Total should update to match the Booking Total and the Total Rate fields, especially for online booking because guests don't have the capability to manually change the deposit required field to match the total amount due after a promo code has been entered. Guests typically apply a promo code at the same time they are choosing dates and entering their RV information when making a booking online, so the deposit required should match the booking total. Having to issue a refund every time a guest uses a…

    1 vote

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  19. Add a tick box to remove VOIDS from REPORTS

    VOIDS should be removed from the reports as it drives accounting department nuts and really doesn't need to be there. Also causes more paper when you need to print. Thanks

    1 vote

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  20. Add AirBNB pet fee functionality

    Allow pet fees to pass from AirBNB to RMS when AirBNB guests are bringing pets.

    1 vote

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