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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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431 results found

  1. Completed tasks marked as clean in staff portal to move to a different tab

    Currently, we have only two options: incomplete or complete. After we inspect a room and mark it as clean, it would be beneficial if the room could be moved to a separate tab. This adjustment would help us more easily identify which rooms still need to be checked.

    1 vote

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    Gathering Interest  ·  0 comments  ·  Portals  ·  Admin →
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  2. An utility to rearrange guests' information

    Hello,
    I hope you can add an utility to rearrange case guest name, number, and address details, geometry dash scratch. I need it to keep the database consistent and clean.

    1 vote

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  3. the function to auto-generate an invoice when the booking is made (and save it for portal access by a guest)

    It would be great to have the functionality to auto-generate an invoice when a booking is made.

    Basically that it generates, creates that invoice number and is then saved in the reservation (similar to building one now and choosing print, and when you want to view or save it).

    Then once the invoice is generate, guests can access it via their guest/client portal.

    This would streamline processes immensely and save guests needing to request an invoice, but not have it emailed.

    It also saves having to show a breakdown of the reservation details (accommodation & package) within a form letter,…

    2 votes

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  4. The ability to pause requirements being available through a bulk edit, or linked to the code groupings

    It would be extremely useful to have the ability to pause requirements being available through a bulk edit, or linked to the code grouping.

    We have an external linen provider for a location that is going to be away for a period of time, and the only way to mark the requirements as unavailable for that period was to update the validation settings in all 300 requirements.

    The requirements needs to have a bulk update option where multiple requirements can be select, or that the update can be made to groups of requirements (where connected by the code that groups…

    1 vote

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  5. Job Management Room Search or List All

    Right now when we go to put in a Job, we need to find the select the category first and then select the room number. It'd be great if we could have an option of all rooms to pick from.

    2 votes

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  6. Have the room type listed next to room number on Booking Chart

    It'd be great if we could view by room number on the Booking Chart but still see the room type for each room, either in an extra column or next to the room number.

    3 votes

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  7. Add Country and IATA number to New Travel Agent report

    Add Country and IATA number to New Travel Agent report
    Missing Country causes issues when submitting Travel Agent commissions to Onyx. Knowing which new TAs do not have a country will help to avoid commission requests not being processed.

    Adding IATA will help us find new travel agents with same or similar name as existing Travel Agent like AAA Travel or BCD Travel

    1 vote

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  8. I would like a Credit Surcharge report that shows how much we are being charged for each VCC

    I would like a Credit Surcharge report that shows how much we are being charged for each VCC. This will help us track our costs and on charge to the owners.

    1 vote

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  9. Zapier or IFTTT integration

    Add Zapier (https://zapier.com/developer-platform) or IFTTT integration to RMS. This way we could connect multiple other services to our account and have it trigger different things.

    2 votes

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  10. I would like the Credit Card Gateway Token to show up if there is a Company Credit Card

    When a guest has a card in the gateway it shows up as green, so you know it is there. I would like this to show up a different colour when there is a credit card in the company account, in the guest reservation screen. This will save double handling. Currently it does not show up when booking a guest in under a company unless you go into the company itself.

    1 vote

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  11. Job Management Report

    Job Management report to include the work time field

    3 votes

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  12. quick part module or building block functionality when using form letters

    Implement the ability to have quick part module or building block functionality when using form letters.

    For example, we have our standard booking document, but perhaps for people staying near a certain location, eg Moonta, we might want to insert certain information relating to attractions or discounts just for those staying nearby.

    This would be required on an ad hoc nature, so wouldn't be part of the set document, but added as required due to the location or perhaps date-driven if the inserted component was about an upcoming event.

    I've been advised that this currently isn't an option, and the…

    1 vote

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  13. 1 vote

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  14. Please add a Find Next option to the RMS Booking Chart

    I would like a find next available option on the booking chart. For example I have waterfront cabins and holiday makers will travel when they are available, I want to be able to find next on the booking chart rather than scrolling through

    1 vote

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  15. 1 vote

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  16. Apply Last Room Availability to certain Rate Types

    Be able to set some rate types to have Last Room Availability (LRA) so that regardless of whether a certain date has restrictions set or has a room type that has sold out, the select rate type can still sell based on house availability.

    1 vote

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  17. Sundries

    Be able to distinguish in reports whether a sundry was sold via IBE, guest portal or at property.

    1 vote

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  18. CHANNEL MANAGER AGENT SETUP

    Currently the Travel Agents that are default through the Channel manager Set-up do not appaer in the main travel agents list.
    I want to be able to add Notes and requirements to the travel agents in the channel manager

    1 vote

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  19. I would like Group Allotments to show on the booking chart for companies that mainly choose to utilize that chart rather than the Availiblit

    I would like Group Allotments to show on the booking chart for companies that mainly choose to utilize that chart rather than the Availability Chart.
    While allotments reduce in the AC, there is room for error on the BC. If this were fixed, we could then use the Group Code that was enticing to us when we joined RMS last year.

    1 vote

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  20. Improve Mobile functionality for booking reservations

    When using a mobile phone to make a reservation the option to scroll down and make a selection is not obvious and guests think that they can't make an option at all!

    1 vote

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