RMS User Suggestions
454 results found
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Improve Arrival Date and Pricing Adjustment Logic in RMS Cloud
In the current version of RMS Cloud, it is possible to change the arrival date for guests, but this adjustment does not affect the pricing for their stay. This limitation creates a significant issue for properties managing guests with varied lengths of stay within the same booking period.
Currently, there is no automated pricing adjustment that reflects this type of arrangement. Guests are still charged the full price based on the original check-in and check-out dates, even though they are not occupying the room for the entire duration. This leads to the following:
This situation forces us to manually adjust…
5 votes -
Transfer all oustanding payments to master account
Add a feature that allows all outstanding payments to be transferred to a designated master account with 1–2 clicks. This would significant
6 votes -
Tracking for Email Validation
Currently once you request for a batch of emails to be validated from the EDM/Report Writer section, there is no tracking so you can see the progress of this. Especially when validating a large number of emails (10k plus) this can take up to 4 hours and RMS obviously times out in that time frame.
Once you log back in you cannot see where the validation progress is up to until you get a completion email.
There was two times last week where the validation process must have crashed and never received a notification that it failed and needed to…2 votes -
When adjusting the reservation or recalculating the rate, the dynamic rate toggle
The option to activate or deactivate dynamic pricing while relocating a reservation or making other price adjustments. For instance, a visitor currently has a three-night reservation without dynamic pricing. You recreate the rate when they wish to add a night, and dynamic pricing is then activated based on occupancy. Since those nights have already been confirmed at that non-dynamic price, we don't want dynamic pricing to apply to those that have already been reserved.
3 votes -
Alert Users When Another User Is Editing the Same Reservation
Currently, multiple users can edit the same reservation simultaneously without any warnings. This often leads to conflicting changes or accidental overwrites, causing confusion and double-entry issues.
Thanks advances,
stickman hook2 votes -
Have an email/sms alert & log that shows unset triggered and WHY it didnt send.
We rely heavily on triggered emails and sms to give clients check in information and there is no alert system to show clients have not received booking confirmation, entrance instructions or anything else. When there is an error it just shows red as not sent but no information on why it hasnt sent.
7 votes -
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https://studentloan-calculator.com/1 vote -
How to increase amp rms?
I have a cheap mono amp that I wanna experiment on, I changed the integrated transformer from 12v-3 amps to 16v-5amps and now I can raise the volume 4 more clicks before sound distortion from vol. lvl 20 to 24 (max lvl 30 x trench run)
What component can I change on the amp board so I can fully use the power being supplied by the new transformer? Thanks
1 vote -
Add Security Profile to SMS Templates
Currently, any user can override an SMS template and enter any text they wish. Request to add a security profile setting for the ability to modify SMS templates from a reservation and In/Out Movements screen so that only certain users can modify pre-existing templates.
1 vote -
The Addictive World of Geometry Dash
Each level feels like a dance between chaos and perfection. The pulsating soundtrack drives your movements, pushing you to synchronize every jump with the beat. One moment you’re soaring through the air, the next you’re flipping gravity or squeezing through impossible gaps. What keeps players coming back isn’t just the challenge — it’s the satisfaction of mastering something that once felt impossible.
geometry dash1 vote -
I would like to be able to customise the email body of the AR STATEMENT email
When emailing the AR Statement from the Reports tab of RMS Cloud it only sends an auto generated email with the AR statement. RMS has been updated that you can update the email body of statements sent from guest accounts or tax invoices. However, when sending a full AR statement report for a set time period it will only send a auto generated email body that is not customizable. Having this be a section we can edit will allow business pass on critical information to debtors in one bulk action.
1 vote -
ROOM TYPE PRICE LINK
I hope there is a room type price linking function — where one room type can be set as the base price, and other room types are linked to it. This way, when the base room type’s price is updated, the linked room types’ prices will automatically adjust accordingly
1 vote -
Have a way to pre-fill new bookings with info based on "Travel Agent" field
All ATO bookings are currently coming with the correct "Travel Agent" info.
There should be a way to automate things like "Bkg Source", "Meal Plan", "Hide Rate On Correspondence", based on what "Travel Agent" the booking is made from.
Some of these can be automated from "Company" field, but that has to also be manually put into the system, when I'm trying to have to make a minimum user input possible.
Thank you!
3 votes -
Add Scheduled Automated SMS/Email Reminders for Bookings
It would be extremely helpful if RMS allowed us to schedule automatic SMS or email reminders to guests at set intervals before arrival or after departure. For example, sending a “Your booking is in 3 days” message with check-in details, or a “Thank you for staying” message with a feedback survey.
Currently, we have to manually send these reminders, which is time-consuming and prone to errors. Automated reminders would improve efficiency, ensure consistent communication, and provide guests with a better overall experience.
Thanks for reading!2 votes -
If the card expires before the arrival date, the credit card data should turn red.
We frequently receive reservations for a future month (say two months or more in advance) from Booking.com (and other OTAs), but the credit card that was used to make the reservation expires before the month in which the reservation is made, even though it may not have expired at the time of the reservation.
To make it clear that there is a problem that needs to be fixed as soon as we open them for the first time, it would be fantastic if RMS could highlight these in red, just like other invalid or expired card numbers.
Instead of requiring…
1 vote -
To make sure residents upload a clean passport photo during the online pre-registration process, we would like to see if RMS has any feature
In particular, is it possible to have the system ask users to place their passport precisely inside a reference box or camera frame before uploading? In a number of instances, our team has had trouble verifying the documents since the uploaded passport photos were not clear.
Or is there any way to guarantee that only crisp photos are allowed for online pre-registration?
Best regards,1 vote -
I would like to see "additionals" added to the exclusion list for digital policies.
I would like to see "additionals" added to the exclusion list for digital policies. Currently we can only exclude areas from the triggered correspondance, meaning that guests with bookings on sites (that have not marked a dog/cat as an additional) are still receiving the triggered digital pet policy.
1 vote -
Linen Report by Floor
Report needs to be avaiulable for linen count by floor so that Housekeepers can centrally stack trolleys for each floor with daily linen requirements
1 vote -
We would like to check if RMS has any feature or restriction that can ensure residents upload a clear passport image during the online pre-r
Specifically, is there a way to make the system prompt users to position their passport exactly within a camera frame or guide box before uploading? We have encountered several cases where the uploaded passport images were unclear, making it difficult for our team to verify the documents.
Alternatively, is there another method to ensure only clear images are accepted during online pre-registration?1 vote -
RMS Pay Settlement report - need the ability to group by transaction type
Is it possible to add an option with the RMS Pay Settlement report, to be able to group by the transaction type to easily identify refunds, authorised and settled transactions? And also to be able to group by card type (Visa, Mastercard etc) would be of benefit.
Other reports have this grouping functionality but it's missing from this report.
We are currently having to save it as an Excel report then sort and filter it ourselves, which is time consuming when it would be much easier to have the selection options in the report generation.
1 vote
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