RMS User Suggestion Box
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Show Total Pax Count per Day on Booking Chart and/or Availability Chart
In additional to showing daily occupancy percentage totals on the Booking Chart it would be very useful to show total pax booked per day.
Knowing the number of people booked for a day it critical for our operations and is as important to us as the number of rooms booked.
In some of our properties we have close out rooms from sale if the number of pax in house exceeds a certain level, so having a value on the chart would assist us with monitoring this.
The only way we can currently track this is to run the Occupancy Report.
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9 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add Occupancy By Market Segment to the Occupancy Report
I would like improved reporting on the market segment field already within RMS.
Currently market segments can be set up, but gathering data from these is quite time consuming as you need to manually calculate this.
The Occupancy report is already able to report well on company, travel agent & booking source. It would be great if the market segments could be added to this option.
9 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Auto Allocate or Suggest Least Used Area on Reservations
Fair Distribution
Keep a financial year and monthly tally of revenue per room number and automatically suggest the room number which has the least amount to the room number that has the most amount of revenue when allocating room numbers to reservations.
7 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Group Update Sibling - Ability to bulk update Package
When it comes to the 'Update Sibling' function in group reservations, it would be beneficial to have the option to bulk update or set the Package field.
Currently have to load Packages individually per group sibling reservation, which can take hours if for a large group.
The ability to load Packages against group siblings in bulk - as we can currently do for the Base Rate and Rate Type - would save time and prevent manual mistakes from the current repetitive loading.
9 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Group Allotment Merge Fields
We would like to have merge fields that can auto- populate from the information put in under a group allotment. This will allow us to build contracts for room blocks.
4 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.
Kind Regards,
RMS Product Development
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Corporate Portal - Add Credit Card Token Creation with Payment Gateways
Add the ability for Companies and Travel Agents to securely enter their credit card information in the Corporate Portal when using a payment gateway and have this create a CC Token in RMS.
12 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.
Kind Regards,
RMS Product Development
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Add Total Areas Sold & Total Occupancy Summary on Rate Manager Chart (Same as Availability Chart)
Rate Manager Screen
Would be possible to move or duplicate the following tab with room occupancy and number of room sold to the rate manager screed? This will assist in adjusting rates having a clear vision of current occupancy and room sold. I understand we can select to view occupancy and rate or number of room available and rate for each room type, however there is no option of see total number of room sold or total occupancy for the day.
3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Option to Display Tax Exclusive Rate on RMS IBE for Tax Exclusive Properties
RMS IBE give us an option to REMOVE "Full Rate"
A significant goal of a hotel website is to attract clients to book direct as opposed to using an OTA. Expedia and Booking.com display rates as untaxed. They do this to make the rates seem like a BEST deal. When a potential client is comparing rates on a hotel website to the OTA, it is a negative to see a higher price so prominently on the page! I fail to understand why it is even there. There is no benefit at all in showing the maximum a traveler must pay…
13 votesThank you for your suggestion on a way we can improve RMS.
IBE-2849 is now under consideration for inclusion in a future development cycle.
We will update this page again when development is scheduled, development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Triggered Correspondence - Option to send only to Email 1 field
An option somewhere in the setup to only send out triggered correspondence to the 'Email 1' field. Sometimes the 'Email 2' field is used for travel booker details and/or third party email addresses.
16 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Having the Ability to override the IBE Pencil Booking
I would like to have the ability to over ride these IBE pencil bookings when I have a guest on the phone wanting to book. I feel we have lost control of our bookings, as these IBE Pencil bookings do not have any details of the guest booking, the IBE pencil booking sits on the screen more than 10 minutes its meant to and its frustrating when you are speaking with a guest wanting to book there and then on the spot but can't due to an IBE pencil booking that may or may not go through with the booking…
2 votes -
Triggered Correspondence - Option to Change Senders Email Address
For example our Pre Arrival & Departure letters are written from the Managers of the property but the senders address is defaulted to our central reservations email address.
We would like the correspondence to be sent from the Managers email address as it gives a more personal tone.
The same log could also be applied from other areas of the business e.g. accounts, tour desk, spa.13 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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IBE - Ability to set Allowed Arrival Dates & Days on Date Picker & Availability Calendar
We have properties that close for certain periods of the year and have set arrival dates. Would like to be able set the Arrival Date so it opens on a set date and highlights on the calendar the possible arrival dates.
E.g. property opens from May to October only and has set arrival dates of Thursdays and Sundays only. We need to be able show these dates / days on the calendar and availability chart.12 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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I would like you to fix the BUG relative to "Non-Contiguous" reservations
When a multi-day reservation arrives electronically, sometimes there is no one room which can accommodate that reservation, but there are different rooms available on different nights which could cover the reservation. For example I receive a reservation for 2 nights, and I have room 40 available for the first night and room 41 available for the second night. I term these "Non-Contiguous" reservations.
I receive a "Quote" reservation, an email and an "Urgent Action Required" notification which does not commit the rooms but the guest is told they have a reservation. I do not have a staff member permanently assigned…
1 vote -
Message centre notifications
Red bubble is very inconsistent and disappears when someone only reads the messages, not answers them. Would be great to have the ability to mark messages as unread once viewed so all team members know that they are still to be actioned. Also, the red bubble doesn't seem to work at all sometimes.
1 vote -
I would like to be able to hide tax on registration cards.
There already is a function to hide the room rate on registration cards, but tax cannot be hidden. When we print registration cards for OTA booked reservations, we hide the room rate, but the taxable amount still shows up. Please provide a function to hide this as well.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Ability to see the current house availability when assigning rooms to a group allotment
If we could see the number of rooms that are currently available at the house level then we wouldn't have to worry about over-selling a room because we added more to the allotment than we actually had in inventory at the time the allotment was set up.
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Setup SMS Templates Per Property (Same as Form Letters)
We are an enterprise database and want our users only to see their own correspondence. Currently when a new SMS is created it attaches to all security profiles and there is no option to opt in or out of that. (which you can do with form letters/correspondence)
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Weekly Rate with Variable Weekly Discount
to discount a set amount for every full week stayed
For every week booked a set discount is taken off the camping fees.
For a 7 night stay there is a £20 discount, for a 14 night stay there is a £40 discount, for a 21 night stay there is a £60 discount etc.
At present you have to use a tariff rate which is fine for 7, 14, or 21 night stays as it calculates correctly. But as this tariff rate is set at a weekly cost, a 16 night stay calculates at the same cost as a 21…
1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Guest Facing Quoted Rates Report
Present professional looking quotations
Hi There,
Sometimes we get request for quotes, would love a report option that we can pull out our room rates for selected rooms & tariffs, and price ranges or even specific dates.
I end up copy and pasting from website and send a bit of time making look pretty.
If you could help with something like this woudl be good at attracting new business.1 voteThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Package Template Setup - Ability to set Posting Frequency
You cannot change it the setup when the package is to be applied. That section of the form is only available when selected in the booking and the default setting for 'Every Period' is not always used.
Often there is a need to amend so the package is applied on the first period only so users need to remember to amend the frequency when making a booking, at one property this is required for every booking so this is a high risk of user error.
11 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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