RMS User Suggestions
401 results found
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To Generate Group Confirmation Letters from the Group Master Containing Key Info
We are looking into creating a confirmation letter for groups, where we can generate a table from the Group Master in one go, which contains information for individual/sibling bookings within the group. The current merge fields do not allow us to capture the information we need on a single table. The table should include:
Group Confirmation Number - 16235389
Sibling Conf Numbers
Guest Name
Arrival Date
Departure Date
No of Adults and Children
Room Type
Number of Nights
Nightly Rate (excluding taxes)
Total Rate (excluding taxes)Example:
16235390 Mr Nicky Chan 01-May-25 05-May-25 1 / 0 Studio Executive Suite 4…2 votes -
Pop-Up to Alert User That a Similar Booking Exists to Avoid Duplicate Reservations
Before saving a reservation, a pop-up alert can be shown informing users that another booking exists with the same name, dates of stay, and property, to avoid duplicate bookings. User can either proceed to save, or not continue with the booking.
2 votes -
ability to edit/override triggered correspondence
The ability to edit/override triggered correspondence and/or to set up scheduled correspondence manually would be extremely useful and time saving.
2 votes -
Feature Request For Integrating Social vVideo Platform
I would love to suggest the integration of a fun and creative short video platform similar to existing social entertainment apps. This would add a new dimension of engagement for users and open up opportunities for businesses and creators alike.
Many users are interested in apps that provide a mix of trends, humor, and user-generated content. One great example is the fikfap download https://fapapk.net/ option which offers quick access to short, viral-style videos in a community-driven environment.
It would be exciting to see RMS Cloud explore or partner with similar social entertainment tools to enhance user experience and bring more…
1 vote -
Apply a Stop Sell or Black out period for specific Travel Agent allotments
We hold allotments for a specific travel agent (who are not connected via a channel) and so there needs to be a way in which to apply a 'Stop Sell' or 'Black out' period on this allotment set up where we wish to remove the allotted dates. RMS have advised the only way to do this is to apply the travel agent allotment in to the system day by day (rather than over the time period) so that you can delete certain dates from the allotment when you wish for the stop sell on the allotment to be applied. That's…
1 vote -
The Booking Total and Deposit Required for Online Booking Don't Match When a Guest Enters a Promo Code
When a discount is added after the deposit rule is set, the Deposit Total should update to match the Booking Total and the Total Rate fields, especially for online booking because guests don't have the capability to manually change the deposit required field to match the total amount due after a promo code has been entered. Guests typically apply a promo code at the same time they are choosing dates and entering their RV information when making a booking online, so the deposit required should match the booking total. Having to issue a refund every time a guest uses a…
1 vote -
Add a tick box to remove VOIDS from REPORTS
VOIDS should be removed from the reports as it drives accounting department nuts and really doesn't need to be there. Also causes more paper when you need to print. Thanks
1 vote -
Add AirBNB pet fee functionality
Allow pet fees to pass from AirBNB to RMS when AirBNB guests are bringing pets.
1 vote -
more information with credit card payments.
I would like to have names attached to credit card payments made through the guest portal, so that if multiple people are paying for accommodation, I can attach names to payments for clarity.
3 votes -
RMS booking Screen usability
Make RMS booking Screens mor customisable
Using terms like Comp Id (what does even mean) How would a customer know
Remove these questions or the option to turn off
Yes, I would like to receive emails
Yes, I would like to receive SMS
If they tick these we can not send triggered corro - like a conformation email.
This is our tool to compete with the OTAs - please improve usability
Its the same as the Then box says “special requests” box. Have the option to turn off or rename heading2 votes -
Arrival report and true balance
The arrival report does not give a true balance. On the account section beside Folio is shows the credit which is displayed on the report. This is not the balance due on the account. The number displayed beside it in () is the correct amount owed and is what needs to be displayed on the arrival reports.
1 vote -
Group Confirmation or Correspondence
Hello! I hope you can also improve your correspondence wherein we are able to pull out or create a group confirmation for all the rooms, details, and sundries inside the group.
E.g. there are 5 rooms with different dates, # of pax and different sundries posted per room, I wish we can populate all these details in 1 confirmation if we pull out the correspondence from the master.
Thanks
1 vote -
Improving RMS Flexibility: Beyond Simple Maximum Occupancy
The existing RMS system has limited flexibility in terms of determining maximum occupancy. For a room type with a maximum capacity of four people, we must accommodate particular combinations such as two adults and two children or three adults. However, we cannot currently restrict combinations such as 3 adults + 1 child or 4 adults (although 4 adults Monkey Mart can be managed via rate tables). The inability to prevent bookings of three adults and one child is a major issue that could lead to overbookings through online channels, and according to RMS support, there is no current remedy. We…
1 vote -
Streamlining Multi-Property Management in the RMS Cloud: Seeking Best Practices
Hello, everyone.
I'm searching for best practices and tips for effectively managing many properties in RMS Cloud. Currently, keeping everything organized, particularly with reservations and reporting, is difficult.
Any suggestions for streamlining these processes would be much appreciated. I'm also looking for any guidelines, courses, or Geometry Dash advanced RMS Cloud capabilities created specifically for multi-property administration.
Thank you for your help!
1 vote -
Ability to Hide add ons and area class In allotment setup.
Similar to how in the availability screen you can sort by category class, the ability to filter these in the allotment screen would be helpful as we have a number of room types, add ons and other area classes setup it can be hard work to scroll through to find and add the correct rooms into allotments when creating them
1 vote -
Update the Requirements screen to show a Status column
It would be very helpful to show the Status of a requirement (e.g. Finished, Outstanding etc) as a column on the Requirements screen (both the actual requirements screen and the requirements at the bottom of a reservation). Otherwise you have to click on each requirement to open it to check it's status.
2 votes -
Master Name Listing Report
I would like the master name listing report to have date range filter so that you can use it to forecast groups that are not under allotment
3 votes -
Add charge redirection to audit trail
Add any add/delete/modification of charge redirection to audit trail of reservation & user audit trail. Currently any add/delete or modification is not shown in audit trail.
1 vote -
Housekeeping portal to record if minibar is required
Housekeeping to be able to tick a customisable field, in this case "Minibar" so the information would show up on a report run on the day by a room number basis. This report could then be given to staff member to restock minibar efficiently by only going to the rooms that minibar is required. An advanced version of this idea would a dedicated minibar section where housekeepers could record actual minibar usage.
1 vote -
Housekeeping portal to record if minibar is required
Housekeeping to be able to tick a customisable field, in this case "Minibar" so the information would show up on a report run on the day by a room number basis. This report could then be given to staff member to restock minibar efficiently by only going to the rooms that minibar is required. An advanced version of this idea would a dedicated minibar section where housekeepers could record actual minibar usage.
1 vote
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