RMS User Suggestions
451 results found
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Check Out button on Guest Portal link so guests can easily check themselves out
There needs to be a Check Out button on the main screen to select in the Guest Portal link. We send our guests a Check Out link via SMS but not many seem to be able to figure out how to check out! They need to click on the Settings cog, to then see the Check Out option. The only see Pay Total (all our guests pay 7 days prior so they don't click this as they have already paid) and Details tab on the main screen.
1 vote -
Manually pause or cancel a trigger
To be able to cancel triggered correspondance on an individual booking. There are occations where you do not need to send something to a guest and you're unable to stop a trigger from sending out.
1 vote -
To skip the shopping cart and proceed directly to checkout, add an IBE Query String.
The IBE shopping cart is helpful for reserving multiple rooms, but it is not very user-friendly for booking only one hotel, which accounts for the great majority of online reservations.
We frequently receive calls from guests who are unable to conclude their reservation because they are unable to figure it out. Other instances include IBE pencil reservations depleting inventory as guests simply keep adding rooms to the cart while believing it isn't working.
It would be fantastic if we could utilize a URL query string to get around the shopping cart, as an alternative to going back to the more…
1 vote -
I would like a report that shows the deposit paid and the outstanding amount to pay
Description - A report which shows deposits paid and outstanding Balance.
Reason - No current report shows deposits paid and outstanding amount due. Currently would have to look at multiple reports.
Justification - Increase revenue. This will allow me to see who has not paid in full and allow me to generate pay by link or contact guest for payment.Suggested REPORT Fields. -
RES NO
PROPERTY
NAME
ARRIVAL DATE
END DATE
PAYMENT / DEPOSIT TAKEN
PAYMENNT OUTSTANDING
OUTSTANDING DUE DATE4 votes -
Assets Maintenence - Add Report for Assets
Currently you can only print a PDF of the menu view which is limiting as it does not show all the fields for the Asset and has limited search/filter options.
It would be great to have a report that would have options for Property and Asset Type and then show at least the following information.
-Description
-Code
-Asset Type
-Asset Sub Type
-Associated To
-Model Name
-Serial No
-Manufacturer Warranty End
-Value New
-NotesAll fields available for printing would be ideal.
Being able to export this list to CSV and Excel would be beneficial.
We are an Enterprise User…
1 vote -
Assets - Add Filter for Property
As an Enterprise User all Assets for all properties are listed in this view. It would be beneficial to have a property filter to return results based on the selected property. It's confusing for other lodges to see Assets for Other Lodges here. Currently we need a prefix code in the asset description so we can filter results.
The results could then be printed.1 vote -
Present Requirements based on either Rate Type or Date
It would be great if we could present Requirements to guests via the IBE based on the rate type ie. room only rates present breakfast as an option but rate types that include breakfast don't. In addition it would be ideal if we could present requirements based on a date, so for example if a guest is booking a stay on an evening where a Dinner & Wine pairing event is scheduled, then the guest is presented this option as a requirement when booking.
1 vote -
1 vote
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Pre-auth and tokens
Enable a feature so you can take a pre-auth and the card details save as token automatically. this will save time at hotels that have F&B outlets when doing check in process.
2 votes -
limit/stock control set on a Requirement.
Limit the amount of requirements that can be added in one day. I.e Only two late check outs a day. or change add-the option to charge period not just per day. This will stop overbookings of requirements and overcharging for add on. Make IBE reservations more AUTOMATED
2 votes -
Text alert for a same day reservation.
It would be helpful to be able to have a text alert for a same day reservation. We're a small property and not always on property and need that notification.
2 votes -
recurring charge option in the Owner's Adhoc
A recurring charge option in the Owner's Adhoc or Manager tab would be extremely helpful.
Currently, there is a "Create Expense" function in the Manager tab, but it only supports monthly charges and still requires manual processing.
It would be ideal to have the ability to set up daily, weekly, monthly, or yearly recurring charges directly in the Adhoc tab.
Having this feature would greatly streamline processes and help prevent missed charges, especially when managing a large number of properties.
1 vote -
Integrate with dockwa.com
dockwa.com for marina bookings.
1 vote -
Traces functionality
Functionality to apply Traces against Rate Type - so when a rate is selected traces are automatically applied to the reservation.
Functionality so that within the Reservation the requirements/traces listed have a column to show what has been COMPLETED - so at a quick glance can see what is outstanding when looking at a reservation. Once marked completion no visual change to the list.
1 vote -
To Generate Group Confirmation Letters from the Group Master Containing Key Info
We are looking into creating a confirmation letter for groups, where we can generate a table from the Group Master in one go, which contains information for individual/sibling bookings within the group. The current merge fields do not allow us to capture the information we need on a single table. The table should include:
Group Confirmation Number - 16235389
Sibling Conf Numbers
Guest Name
Arrival Date
Departure Date
No of Adults and Children
Room Type
Number of Nights
Nightly Rate (excluding taxes)
Total Rate (excluding taxes)Example:
16235390 Mr Nicky Chan 01-May-25 05-May-25 1 / 0 Studio Executive Suite 4…2 votes -
Pop-Up to Alert User That a Similar Booking Exists to Avoid Duplicate Reservations
Before saving a reservation, a pop-up alert can be shown informing users that another booking exists with the same name, dates of stay, and property, to avoid duplicate bookings. User can either proceed to save, or not continue with the booking.
2 votes -
ability to edit/override triggered correspondence
The ability to edit/override triggered correspondence and/or to set up scheduled correspondence manually would be extremely useful and time saving.
2 votes -
Feature Request For Integrating Social vVideo Platform
I would love to suggest the integration of a fun and creative short video platform similar to existing social entertainment apps. This would add a new dimension of engagement for users and open up opportunities for businesses and creators alike.
Many users are interested in apps that provide a mix of trends, humor, and user-generated content. One great example is the fikfap download https://fikfapapk.net/ option which offers quick access to short, viral-style videos in a community-driven environment.
It would be exciting to see RMS Cloud explore or partner with similar social entertainment tools to enhance user experience and bring more…
1 vote -
The Booking Total and Deposit Required for Online Booking Don't Match When a Guest Enters a Promo Code
When a discount is added after the deposit rule is set, the Deposit Total should update to match the Booking Total and the Total Rate fields, especially for online booking because guests don't have the capability to manually change the deposit required field to match the total amount due after a promo code has been entered. Guests typically apply a promo code at the same time they are choosing dates and entering their RV information when making a booking online, so the deposit required should match the booking total. Having to issue a refund every time a guest uses a…
1 vote -
Add AirBNB pet fee functionality
Allow pet fees to pass from AirBNB to RMS when AirBNB guests are bringing pets.
1 vote
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