RMS User Suggestions
460 results found
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Notification when pencil reservation expire
Could the reservation screen please feature a "Pencil Button" next to the Quote & Confirm buttons? The consumer never begins the inquiry with "can you please pencil me in" since they often wait until you have all of their information before you ask for a deposit. Instead, they ask, "Can I get back to you with that or can you just pencil me in drift boss?"
1 vote -
Add new Out of Service Permissions
We would like out of service to be a separate security from the maintenance section so we can give access to out of service and not maintenance as a whole section.
1 vote -
Option to download guest ID from profile
Would be good if we could download/open the guest photo ID from the client profile. If it has been scanned or uploaded as a small image it is almost impossible to see the details on it.
2 votes -
Add Custom Images to Guest Portal
We'd really like the option to remove the category images and replace with a standard background image just for the guest portal. We don't want a carousel of images which is quite distracting for a guest.
1 vote -
I'd like more options for group reservations.
A clear separation between multiple bookings (2 or 3 rooms) and actual group 10/20 rooms.
Also reports option. It is important to our yielding that we are aware of the groups we have on the books, once it has different cancelations policy and cutoff periods.
I know RMS offers allotments, but it does not give us much options or reports on it.1 vote -
Have the room type listed next to room number on Booking Chart
It'd be great if we could view by room number on the Booking Chart but still see the room type for each room, either in an extra column or next to the room number.
3 votes -
Traces
Currently there is no visual differentiation in the reservation tab to for both traces and requirement. it will be great if an additional column can be added so the user know which one has been loaded
2 votes -
Ability to include invoice when sending out AR statement
When sending out AR currently. RMS do not have the ability currently to include invoices. Having invoices included would in turn faster payment as the company or TA can cross check the statement with pending invoices all in one email
2 votes -
Allow us to schedule Auto Area Allocation rules to automatically allocate a certain no. of days in advance of arrival, defined by property
Currently the Auto Area Allocation process is a manual task to select bookings and auto allocate. Ideally we'd like a job to do the auto allocation to be able to be scheduled to run against unallocated bookings a certain no of days prior to arrival
Would be great if you could have length of booking and lead time to arrival date to be defined by property and properties opted in or out
1 vote -
Zapier or IFTTT integration
Add Zapier (https://zapier.com/developer-platform) or IFTTT integration to RMS. This way we could connect multiple other services to our account and have it trigger different things.
3 votes -
Integrate Oolio POS system to Rms
Integrate Oolio POS system to Rms
1 vote -
Flag for a reservation/in-house
Similar to requirement section to have a Flag pop up small window that you can choose for any department to appear, example for reception to show a message on check in and or on check out. for instance, a flag is added for check in saying please wish happy birthday to Mr Smith, or on check out Flag to show guest borrow an adaptor please collect.
3 votes -
View 'Token Created Date' under existing token in Folio
When charging someone's credit card, it would be great if you could see the date created for the token.
1 vote -
Job Management Report
Job Management report to include the work time field
3 votes -
Override dwelling size
It's a good idea for new staff to have the new updated warning window for the size of a dwelling not to fit on a site. However, can it be overridden as well, please? It's very frustating when lots of sites have been allocated bigger dwellings, perhaps because we know the people have the ability to park on a site or the particular dwelling will fit after talking to the guest. We can't even write a comment in the notes and save that existing reservation, because it simply won't accept that person, on a site that size. As owners we…
1 vote -
Default In/Out Movement Screen Date to Audit Date
Currently the In/Out Movement Screen defaults to the local time on your computer. After midnight, we are still checking in guests that are from the same audit date but it's defaulting to the next day. This is confusing and doesn't make any sense when checking in guests after midnight prior to the audit. I imagine most hotels are still checking in guests after midnight for the previous night. I would would suggest the same for the Booking Chart.
3 votes -
Choice to Refund Charges for Reservation Cancellation
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1 vote -
Please add "guestroom walls" to job type. .
Please add guestroom walls to job type. There is every other part of the guestroom listed except the walls.
1 vote -
Add Search by Guest Name to Balance Transfer and Charge Transfer
Ability to search guest names in credit and balance transfer function
I would like the ability to search for guest firts name and last name in the credit and balance transfer functions to avoid having to first seperatly find the account number and then come back to this function to perform the transfer.
6 votes -
the function to auto-generate an invoice when the booking is made (and save it for portal access by a guest)
It would be great to have the functionality to auto-generate an invoice when a booking is made.
Basically that it generates, creates that invoice number and is then saved in the reservation (similar to building one now and choosing print, and when you want to view or save it).
Then once the invoice is generate, guests can access it via their guest/client portal.
This would streamline processes immensely and save guests needing to request an invoice, but not have it emailed.
It also saves having to show a breakdown of the reservation details (accommodation & package) within a form letter,…
2 votes
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