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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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401 results found

  1. Portal link able to be sent to added guests on a reservation and to have their own account not reservation account

    We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
    We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
    Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…

    2 votes

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  2. 1 vote

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  3. Expand Payment Gateway Partnerships- Need CommBank "Simplify"

    Please consider adding "Simplify" as a payment gateway as it is designed for small businesses with a flat fee per transaction. It is the new version of CommWeb

    1 vote

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    1 comment  ·  Portals  ·  Admin →
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  4. Apply Last Room Availability to certain Rate Types

    Be able to set some rate types to have Last Room Availability (LRA) so that regardless of whether a certain date has restrictions set or has a room type that has sold out, the select rate type can still sell based on house availability.

    1 vote

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  5. Sundries

    Be able to distinguish in reports whether a sundry was sold via IBE, guest portal or at property.

    1 vote

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  6. Mobile Version Guest Signature, ID Scanning and Registration card details.

    I would like to request for a mobile version improvement. It would be better if there's a feature for Guest signature, ID Scanning on it.

    2 votes

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  7. CHANNEL MANAGER AGENT SETUP

    Currently the Travel Agents that are default through the Channel manager Set-up do not appaer in the main travel agents list.
    I want to be able to add Notes and requirements to the travel agents in the channel manager

    1 vote

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  8. I would like Group Allotments to show on the booking chart for companies that mainly choose to utilize that chart rather than the Availiblit

    I would like Group Allotments to show on the booking chart for companies that mainly choose to utilize that chart rather than the Availability Chart.
    While allotments reduce in the AC, there is room for error on the BC. If this were fixed, we could then use the Group Code that was enticing to us when we joined RMS last year.

    1 vote

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  9. Improve Mobile functionality for booking reservations

    When using a mobile phone to make a reservation the option to scroll down and make a selection is not obvious and guests think that they can't make an option at all!

    1 vote

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  10. Move Special Requirements on the IBE confirmation email to the top with the reservation details.

    The Special Requirements field on an IBE reservation which normally populates the OTA Notes is now appearing in the online confirmation on completion of a booking. It would be good if this field could be moved to the top with the other reservation details. It currently appears in the body of the correspondence with the Terms & Conditions, so it's confusing.

    1 vote

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  11. I would like the country code for phone field in RMS be searchable by country name

    If we could search the country name, eg Portugal, to find the country's international dialling code. I would not know it's code is PRT and code is +351. There needs to be a better way to search this field.

    7 votes

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  12. Integrate RMS with Outlook Calendar

    integrate RMS with outlook calendar

    2 votes

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  13. It would be great if consumption credits were available throughout a guest's stay

    When creating packages with consumption credits, the consumption credits should be available throughout the stay and expire upon check out. Currently, we the system zeroes out these credits if not used in the day that they were given and it creates extra work on the back end to correct and apply properly for guests staying more than one night.

    1 vote

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  14. Being able to setup derived rates based on day of the week.

    Can we please have the ability to set derived rates based on Day of the week and not 1 flat difference.

    1 vote

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  15. Guest Portal - Ipad check in

    User experience improvement on the Finish Pre Check In button to be optimise together with the signature screen. Guest often completed signature but is not aware they need to scroll down to the finish button to complete Ipad check in

    1 vote

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  16. Qantas / Jetstar Virtual Credit Card to drop into RMS

    Currently, Qantas / Jetstar bookings don't have the VCC's drop into the system. Have them drop into RMS

    5 votes

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  17. I would like to remove owner email address when sedning correspondence to guest

    I would like to be able to remove the owners email address as an option when sending correspondence to guests.
    As it automatically comes up, it could be accidentally clicked (in a hurry) and send a confirmation letter to an owner by mistake.

    1 vote

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  18. Make the Flash Report 1 Page

    I think the original intention was for the Flash Report to be 1 page, right now for us it prints on 2 with just one line on the second page. I think this should be an easy fix.

    1 vote

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  19. Add mobile rates on IBE

    Please add a functionality to create mobile-only rates and offers so that we can compete with the likes of Booking.com and Expedia's mobile discounts through our own booking engine.

    1 vote

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  20. RMS Pay by link to include credit card surcharge option

    Currently, we can't add a credit card surcharge to pay by link payments. Adding the surcharge option would increase the usage of the pay-by-link option and reduce the risk of fraud.

    1 vote

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