RMS User Suggestion Box

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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  1. Add 'None' as an RV Slide Option

    We are a camping facility, and it would be great if 'None' was an option for camping slides in the IBE because not all motorhomes/trailers have slides.

    2 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  2. Attach Tax Invoices to Emailed Owner Statements

    Adding invoices to Owner statements

    Would be great to be able to add a PDF copy of invoices to Owner statements so they are emailed out each month rather than having to manually email them to all owners.

    6 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    We are pleased to advise that your suggestion has now been scheduled into a future development cycle.

    RNP-15978 once completed will enable users to add attachments including Tax Invoices to Owner Statements when sending from RMS.

    We will update this page once development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  3. Pre-fill Guest Details for New Reservations Made from the Guest Portal

    From guest portal when making a new booking the customer fields should be automatically populated

    11 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  4. Guest Portal - Message Centre Notification for any Reservation Action

    Guest Portal - need to have notification emails for any activity on the reservation by a guest

    Love the idea of the Guest Portal, but it absolutely needs to have notification emails for any activity on the reservation by the guest.

    It's essential that we get an email when there is a payment, change of date etc - otherwise the portal is currently useless to us and we can't use until there is communication to us of any changes, payments.

    Would love to see improvements sooner than later to enable better use of the portal

    54 votes

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    2 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    We are pleased to advise that your suggestion has now been scheduled into a future development cycle.

    GP-300 when completed will provide notification emails and/or messages for guest activity within the Guest Portal.

    We will update this page once development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  5. AUTOMATIC CHARGING OF VIRTUAL CREDIT CARD

    On the reservation chart all Virtual Credit Card reservations including Epass will show as light green.

    On the day of arrival at a set time, say 8.00am RMS will AUTOMATICALLY CHARGE all VCC then AUTOMATICALLY change the colour from light green to the current green colour.

    23 votes

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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  6. Manage Group Reservation on Group Master in the Guest Portal

    Guest portal to show group master booking details including deposit

    Currently a group master can log into the guest portal but it shows all child reservations

    Guest portal to show group master booking details including deposit due & ability to pay for group / tariff on group & extras

    4 votes

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    0 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  7. Add Spelling & Grammar Checker to Form Letter Setup

    When using the form letters it's essential that the ability to have spelling/grammar error highlighted is enabled.

    As we're all using Google Chrome, this is a part of the platform that works on other pages or sites, and would be great to have within RMS.

    As the spelling highlights appear in the reservation notes, we should be able to have them displayed in form letters.

    27 votes

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    6 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  8. Highlight 'Today' on the Booking Chart in a separate colour

    Different color for "TODAY" on the booking grid

    Have a TODAY marker on the booking grid always appear in the same color so you always will know if you are booking for the same day.

    Other systems I have used have had this feature so you don't accidentally book for a different day

    15 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  9. Ability to Delete or Archive Message Threads in the Message Centre

    If we complete a message from a guest on the message center, it just stays there. I know I can filter a date, but not if it is the same date. I want to whisp it away and get rid of it. Done! One more thing off the list!

    3 votes

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    The ability to archive conversation threads from the Message Centre when no longer required is currently under consideration for inclusion in a future development sprint.

    We will update this page when development is scheduled, development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  10. Security Profile Option to Assign Security Profiles to New Users

    Separate permissions for ADD Security Profiles and EDIT Security Profile settings

    As an enterprise client with 11 units we do not want to provide access to the properties to adjust security settings. We have worked hard to create specific security settings for each position, and we don't want those to change without corporate approval. If we remove security profiles from our Front Office Manager or General Manager security profile they are not able to add new users and assign security profiles at the property level. We are not able to handle all new employee creation at a corporate level, but…

    1 vote

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    0 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS.

    RNP-19333 is now under consideration for inclusion in future development.

    We will update this page when development is scheduled, development commences and again once the feature is released.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  11. Add the Availability Calendar to the RMS IBE Search Page

    Currently when guests through RMS book now they have to put in dates then see if the property is available. I have enabled the interactive calendar while a lot better it is possible to have this show first so they do not have to got through some many steps The current way is very "clunky" and not user friendly.

    16 votes

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    1 comment  ·  RMS Internet Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your feedback on a way we can improve RMS 9+.

    We appreciate the valuable feedback of our customers and encourage you to review other suggestions and vote on those you would find of benefit.

    We will continue monitoring this suggestion for user feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  12. Housekeeping Tasks Outside of Reservations

    • Housekeeping Tasks for Spring Cleans & Bed Rotations
    • Housekeeping Tasks Every X Reservations
    • Housekeeping Tasks Every X Weeks or Months
    5 votes

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    1 comment  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Blacklist Pop Up Box

    When someone is blacklisted, I would like for another pop up box to display when you are making a reservation to make the staff aware that the person is blacklisted if they have accidentally overlooked their name in the red writing.

    16 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  14. Merging Profiles - Select which profile to keep

    When merging profiles, rather than just taking the oldest profile and updating it with the contact details from the newest one. it would be helpful if you could choose which profile to take the guest contact details from. The newest profile doesn't not always have the most information.

    21 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  15. Ability to Create Own Custom Tax Invoice & Receipt Templates

    Instead of paying for a custom tax invoice to be created by RMS can we have the option of creating our own custom template either in RMS or the ability to upload it to RMS to be used.

    19 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  16. Run all reports on either Gross or Nett revenue

    Ability to run all reports on either nett or gross revenue

    10 votes

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  17. Enhancements to RMS 9+ Mobile Functionality

    Current RMS on mobile device is far from "user friendly".
    The booking.com's mobile APP (Pulse) is a good reference for what should be included and/or improved. Key push notification for "Quoted only booking", "Cancellation", "New booking", "Modification", "Sold Out".
    Easy to make/cancel/modify a booking on the mobile device. Easy to search an existing reservation.

    22 votes

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    3 comments  ·  Property Management System  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  18. Guest Portal Enhancements

    • Display number of guests on reservation details. - Adults, Children, Infants, Other.
    • Use Total Rate including Packages and Discounts as the Reservation Total
    • Notify the Property when a guest adjusts ETA, makes a payment.
    • Pre-fill Guest Details on RMS IBE when Creating a Reservation from the Guest Portal
    • Email Statement for All Account Types in One Statement
    21 votes

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    3 comments  ·  Portals  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  19. Auto-relax Minimum Length of Stay

    Need the ability to auto-relax the MLOS restriction within "x" days of arrival. I'm surprised nobody has mentioned this as this feature is included in a lot of other PMSs that are far less robust than RMS. If I have a two night MLOS on the weekends, I want to relax that restriction three days prior as I will then take a one night reservation. Currently I have to adjust this in the rate table if I want those one-night IBE reservations.

    30 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  20. Scheduled invoicing for long term guests

    To be able to schedule an automated invoice to be sent weekly/fortnightly so cash flow can be maintained for long term guests being paid for by a company.

    8 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your suggestion on a way we can improve RMS 9+.

    All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.

    In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.

    Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

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