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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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490 results found

  1. Report Writer - Add Guest Date Modified Field to Search

    Add Date Modified to Guest in report writer

    I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.

    I am able to get a list of all owners, but I can't determine when the last time their information was updated.

    I would like the field 'Date Modified' added to the report writer Guest search table.

    2 votes

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  2. EDM - import your own EDM template

    To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.

    2 votes

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    1 comment  ·  Modules  ·  Admin →
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  3. Tariff Audit Report

    Hi Team,

    We would like to request for a report that would be able to identify any changes made in the tariff manager on any given day.

    We want to see an audit trail of Tariff Overrides, Tariff Adjustments, and Daily Bar changes that is created and deleted everyday.

    This has been asked by Auditors to make sure that we would be able to investigate any changes in the tariffs by a user access.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
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  4. ETD - Departures

    In/Out Movements
    Have in the Departures section a box with the Estimated Time of Departure (ETD), rather than the ETA.
    Then we can check if a late departure is arranged without having to go into each booking.

    2 votes

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  5. Have icons for bedrooms and bathrooms on rooms/properties online

    Our business type is holiday homes and apartments. We would love to add to the Sleep icon (number of people) other icons for bedrooms, bathrooms etc to show up on the booking page for individual areas/properties.

    2 votes

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  6. I would like 2nd deposits due to show on the Overdue Deposit List for Master Reservations.

    Currently if the RMS reservation is listed as Master, the 2nd deposit is not showing, nor does the individual reservations show up on the Overdue Deposit Report. Could we either have a) Individual reservations on overdue deposit report or b) master reservation on overdue deposit report.

    2 votes

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    0 comments  ·  General  ·  Admin →
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  7. Exclude Fixed Reservations from Inventory for Channels

    I would like channel managers (booking.com) to look at fixed reservations and not include as available inventory for "Quote" reservations

    Currently booking.com does not look at FIXED reservations when looking at inventory for available nights. Booking.com will still allow a "Quote" reservation and disregards bookings that are fixed and cannot be moved.

    2 votes

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  8. Out of order Notes to appear in owners portal (purple bar)

    The ability for Out of Order Notes to appear in the owners portal so owner can see why their property is marked as out of order For example: carpet steam cleaning, external pressure wash or gutter cleans, etc ...

    2 votes

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    0 comments  ·  Portals  ·  Admin →
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  9. A Proper case utility

    Having a utility to proper case guest name and address details would be great to keep the database clean and consistent.

    2 votes

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  10. A smooth integration with QuickBooks Online

    A smoother and cleaner QuickBooks Online integration would be great. i.e. posting general ledger values via date range.

    2 votes

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  11. Queue Arrivals

    The ability to queue an arrival when guest physically arrives but room not ready which also appears on Housekeepers reports/screen, and in/out screens. Critical for large arrival days

    2 votes

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  12. Custom Alerts for Last Area Sold in a Date Range

    It would be great if there is a notification for the last room sold for a particular period.

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  13. Add options to owners portal such as adults and children, state and country

    Add options to owners portal such as adults and children, state and country

    2 votes

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    0 comments  ·  Portals  ·  Admin →
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    Thank you for your suggestion on a way we can improve RMS.

    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.

    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.

    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.

    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.

    Kind Regards,

    RMS Product Development

  14. Allowing user to see the history of all resorts without granting them access for other resorts in the group.

    Need to review the visit history of multiple resorts for all resort personnel while ensuring that access to information about other resorts remains restricted. Currently, personnel can only view visit details for their own property. Want to emphasize that access to information regarding other properties should continue to be restricted as it is now.

    1 vote

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  15. Total outstanding box

    The Account column should include totals for Accom, Extras, Additional Requirements and a Grand Total.

    Currently it doesnt show additional Requirements or a grand total.

    Further, the cost of Additional Requirements doesnt get transferred to the confirmation email so guests see the incomplete total. ie if the guest books a suite for $200 and includes an extra bed $50 as an Add Requirement, the confirmation shows the cost as $200 not $250

    1 vote

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    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
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  16. Alert after Lost property Log

    If would be great if we could log items left by guests into the system for easy reporting. And also,
    knowing how to get rid of construction debris can significantly cut project downtime. Professional haulers streamline collection and disposal.
    https://happenventures.com/how-to-remove-construction-debris-the-right-way/

    1 vote

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    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
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  17. Fish It! Game

    fish it! has quickly become known as one of the most relaxing casual games available today. With simple controls, calm gameplay, and steady progression, the game offers a stress free experience that many players look for after a long day.

    Unlike competitive or high pressure games, Fish It! focuses on slow paced enjoyment and steady rewards, making it ideal for players who want to unwind.

    Simple Gameplay That Anyone Can Enjoy

    One of the biggest reasons Fish It! feels relaxing is its simple gameplay design. Players only need to focus on casting, catching fish, and upgrading equipment.

    There are no…

    1 vote

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    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
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  18. Make Tour bookings sit in chronological order

    Currently, a guest’s tours in their Tour Desk are not displayed in chronological order, which can make it difficult to provide a clear itinerary and can lead to confusion when sending form letters populated with this information. It would be very helpful if all tours within a guest’s Tour Desk were automatically listed chronologically by date and time, so that any correspondence or form letters populated with these details would show the itinerary in the correct sequence. This would improve clarity for both staff and guests, reduce manual adjustments, and ensure a seamless overview of the guest’s planned activities.

    1 vote

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    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
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  19. Default Rate Type on Booking Chart

    Would love the ability to set a default rate type on the booking chart. Right now, it appears to default on the last rate selected.
    I understand this is available on the Quick Quote screen - but would love to have it on the booking chart screen as well

    1 vote

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  20. Report Writer issue - balance amount (dollars) shown to four decimal points

    I created a Report Writer Template with columns for LAST NAME, FIRST NAME, BALANCE, ADULTS, CHILDREN, INFANTS, DOGS, and RESERVATION NUMBER and scheduled the report to run daily to a PDF (for ease of staff printing). I did a test report and noticed the Balance due column has four decimal points. This is supposed to be the amount of dollars due. Why are there four decimal points in the balance (in dollars)?

    I reached out to RMS support and their answer made sense. "As per checking on our resources, this is not a bug and it is an expected behaviour.…

    1 vote

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    Gathering Interest  ·  0 comments  ·  Reports  ·  Admin →
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