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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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502 results found

  1. Fix to do chart recurring tasks

    To Do Chart.

    It would be good if we could have recurring tasks that don't get set as complete once one has been completed.
    Ie. Every monday we take the bins out. Set this as a recurring task, but at the moment, if we select 08/07/24 and enter as completed, all future bins out tasks are also completed.

    It is very time consuming to have to manually enter recurring tasks for individual days.

    1 vote

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    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
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  2. Completed tasks marked as clean in staff portal to move to a different tab

    Currently, we have only two options: incomplete or complete. After we inspect a room and mark it as clean, it would be beneficial if the room could be moved to a separate tab. This adjustment would help us more easily identify which rooms still need to be checked.

    1 vote

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    Gathering Interest  ·  0 comments  ·  Portals  ·  Admin →
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  3. Advanced Housekeeping Tasks

    Automatically calculate when rooms are DEEP/FULL cleans based on # of nights occupied. i.e. full linen/quilts/protectors every 5th night


    Would be good if RMS housekeeping tasks could automatically tell us when we deep clean rooms after X amount of nights occupied (i.e. 3x 1 night stays+2 night stays - we would change on the 5th night that room has been used). We currently manually have a register for each room in our property, that we mark out every 5th night the room is used, it gets a FULL linen change i.e. duvets, mattress & pillow protectors.
    If this was a…

    5 votes

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  4. An utility to rearrange guests' information

    Hello,
    I hope you can add an utility to rearrange case guest name, number, and address details, geometry dash scratch. I need it to keep the database consistent and clean.

    1 vote

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  5. Default In/Out Movement Screen Date to Audit Date

    Currently the In/Out Movement Screen defaults to the local time on your computer. After midnight, we are still checking in guests that are from the same audit date but it's defaulting to the next day. This is confusing and doesn't make any sense when checking in guests after midnight prior to the audit. I imagine most hotels are still checking in guests after midnight for the previous night. I would would suggest the same for the Booking Chart.

    2 votes

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  6. Add Next Arrival in Area on the Clean Screen Task View

    See next arrival on task view, so that we can allocate prioritized rooms

    on the clean screen it would be great to see next arrival on the task view, this would make it easier to allocate prioritized rooms to staff.

    we can now see it in the area view, but we need to write down the rooms to prioritize before switching to task view to allocate

    4 votes

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  7. GO88

    Go88 là cổng game bài đổi thưởng uy tín nhất Việt Nam. Tải Go88 bản iOS, Android, và APK hoặc chơi trực tiếp trên Go88.dealer để nhận khuyến mãi lớn.
    Website: https://go88.dealer/
    Công Ty: Go88
    Địa Chỉ: 62 Trần Quang Khải, Phường Tân Định, Quận 1, Thành phố Hồ Chí Minh, 72210, Việt Nam
    Phone : 0981212011
    Tags: #go88 #go_88 #taigo88 #linktaigo88

    1 vote

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  8. Tourplan channel connection

    It would be great if we could RMS could connect with this channel as a number of major inbound/wholesale agents use this channel for making reservations.

    3 votes

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    7 comments  ·  Interfaces  ·  Admin →
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  9. Visual status on to do chart

    Right now when we open the To Do Chart its very hard to visualize if a task has already been completed or if it is still pending.

    It would be great if the completed tasks would be crossed over or change color. Same thing for overdue tasks.

    2 votes

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  10. The ability to pause requirements being available through a bulk edit, or linked to the code groupings

    It would be extremely useful to have the ability to pause requirements being available through a bulk edit, or linked to the code grouping.

    We have an external linen provider for a location that is going to be away for a period of time, and the only way to mark the requirements as unavailable for that period was to update the validation settings in all 300 requirements.

    The requirements needs to have a bulk update option where multiple requirements can be select, or that the update can be made to groups of requirements (where connected by the code that groups…

    1 vote

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  11. Add Country and IATA number to New Travel Agent report

    Add Country and IATA number to New Travel Agent report
    Missing Country causes issues when submitting Travel Agent commissions to Onyx. Knowing which new TAs do not have a country will help to avoid commission requests not being processed.

    Adding IATA will help us find new travel agents with same or similar name as existing Travel Agent like AAA Travel or BCD Travel

    1 vote

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  12. I would like a Credit Surcharge report that shows how much we are being charged for each VCC

    I would like a Credit Surcharge report that shows how much we are being charged for each VCC. This will help us track our costs and on charge to the owners.

    1 vote

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  13. Guest Portal

    Pre Check In > Mandatory information

    Infants are required to enter a mobile number and email address or pre check in cannot proceed.

    Functionality is required to turn this requirement off.

    More functionality is also required for managers to choose the information the require.

    3 votes

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    4 comments  ·  Portals  ·  Admin →
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  14. I would like the Credit Card Gateway Token to show up if there is a Company Credit Card

    When a guest has a card in the gateway it shows up as green, so you know it is there. I would like this to show up a different colour when there is a credit card in the company account, in the guest reservation screen. This will save double handling. Currently it does not show up when booking a guest in under a company unless you go into the company itself.

    1 vote

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  15. quick part module or building block functionality when using form letters

    Implement the ability to have quick part module or building block functionality when using form letters.

    For example, we have our standard booking document, but perhaps for people staying near a certain location, eg Moonta, we might want to insert certain information relating to attractions or discounts just for those staying nearby.

    This would be required on an ad hoc nature, so wouldn't be part of the set document, but added as required due to the location or perhaps date-driven if the inserted component was about an upcoming event.

    I've been advised that this currently isn't an option, and the…

    1 vote

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  16. I would like the Travel Agent Commission Report to calculate correctly

    It would be so very helpful if the Travel Agent commission report would calculate the commission owed to the Agent on the amount actually paid by the guest. Presently if a discount is applied to the accommodation base rate, the Travel Agent commission is calculated on the full amount, not the discounted amount. Ideally the report and the agent's invoice would match!

    1 vote

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  17. 1 vote

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  18. Portal link able to be sent to added guests on a reservation and to have their own account not reservation account

    We are a ride park which requires all adult guests to agree to and sign their own legal documents before arrival at the park. Also these additional guests would need their own account to pay for their own riding fees etc
    We cannot use the additional guest feature in RMS reservations because it sends the link to the main guests portal not the additional guests portal and does not allow for them to have their own account
    Is there a way you can make it so each additional guest can receive a link to their own guest portal and have…

    2 votes

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  19. 1 vote

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  20. Expand Payment Gateway Partnerships- Need CommBank "Simplify"

    Please consider adding "Simplify" as a payment gateway as it is designed for small businesses with a flat fee per transaction. It is the new version of CommWeb

    1 vote

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