RMS User Suggestions
434 results found
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Form Letters
Can we add a merge field into RMS Form letters that includes the deposit amounts based on the total charge.
3 votes -
corporate portal
Availability Chart on Corporate Portal
We would like to have an availability chart accessible to for agents so they can easily see where the gaps may be in availability. Right now there is no easy way for them to do this, other than to constantly adjust dates until they find availability. It could look like the Availability Chart we have access too or a simple booking chart.
We want to make the Corporate Portal as easy to use and informative as possible to help generate more bookings through our Agent partners.3 votes -
Report Writer - Add Guest Date Modified Field to Search
Add Date Modified to Guest in report writer
I am trying to update our owner database. I have a template based on guest type = owner and owned as at = todays date.
I am able to get a list of all owners, but I can't determine when the last time their information was updated.
I would like the field 'Date Modified' added to the report writer Guest search table.
2 votes -
Guest Profile Pronouns Option
A section on the guest profile to have optional pronouns for guests, similar to titles mr. miss. dr. prof, etc. Optional for guests to fill out on direct bookings.
1 vote -
Record Pro Forma Invoice Creation in the Audit Trail
Include the generation of proforma invoice or invoice in Audit Trail so we can check when were the invoices created
The audit trail of a reservation shows many changes but does not reflect when a proforma invoice or invoice is generated. This is useful to check when the invoice is presented to the guest.
1 vote -
I would like a text message notification when the MFI processor stops running
I would like a notification via text message as well as email when the MFI Processor stops running. Lately the MFI processor has been dropping out at night (power outages etc) when emails are not monitored. It would enable us to fix the issue before guests call us that they are not able to get through the boom gates.
3 votes -
EDM - import your own EDM template
To enhance flexibility and user experience, it's currently possible to utilize and modify existing templates within the RMS's EDM module. Expanding this capability to allow the import of custom EDM templates into RMS would significantly benefit users, offering greater personalization and efficiency and branding.
1 vote -
Custom Label Added Control Panel Restrictions
Have the ability to name a restriction in Rate Manager for our own records, or put a note against it
Just wondering if there is currently (or could be?) the ability to name a restriction for our own records, or put a note against it?
For example, I've just applied some Clear Stop Sell and new Stop Sell, so that I could release the restriction of 25 Dec 2024 onwards for online bookings, and then place one from 8 Jan 2025 as I start rolling out availability to online.
It would be good to somehow have something against these that…
1 vote -
Guest Facing Requirements to Include Long Description on the RMS IBE
Long Descriptions to show in guest facing IBE
'Enhance your stay' add on for requirements-
Long description does not show guest facing, only internally when you are in the setup portion in RMS.1 vote -
Disable New Reservation Types From Automatically Being Added To Triggered Correspondence
Whenever we add a reservation type, the new reservation type is automatically given access to all of our triggered correspondence.
If we forget to disallow the new reservation type on all of our existing triggered correspondence, customers get automatic emails from properties that they are not going to be staying at, making it a confusing experience for everyone.
4 votes -
Gift Cards with Existing Payment Gateway
We are a current client who would like to have the ability to utilise the available Gift Card functionality in RMS with our existing payment gateway - CBA.
4 votes -
I would like the international dialling code to be able to be set as mandatory.
Currently, there is no way to set the international dialling code to mandatory. If this is going to be a required field for SMS moving forward, it should be a mandatory field OR the ability to set it as mandatory for those who utilise the SMS modules.
2 votes -
Guests Credit Cards in the Pre Check In Portal When Company is paying on 30 Day account
When a company has been selected in the "bill to" section for both Accom and Extras there shouldnt be a requirement when completing the pre check in for a credit card to be entered.
We have a lot of issues with guests not wanting to place a credit card if the company is covering all charges.1 vote -
A method to apply a percentage increase to tariffs within specific tariff periods
A method to apply a percentage increase to tariffs within specific tariff periods instead of having to create new tariffs for each period.
2 votes -
Category Custom Fields - Add Yes/No Field
add Yes/No customizable labels to Site Type
Similar to custom labels for Guest, add a Yes/No customizable field to Site Type. For Example, not all of our sites are rentable so I would like to add a custom field that says 'Rental Program' with a Yes/No option.
1 vote -
Automatic bank feeds for Trust Accounting
Setup Automatic bank feeds into RMS Trust Owner Accounting Bank Rec Screen, this would make the trust bank reconciliation much easier and streamlined
3 votes -
Availability Chart Stats On By Default
It would be good to have the option of having 'stats on' as a default setting for the availability chart,
1 vote -
I would like RMS Require an active CC on file in order for the guest to be checked in
It would be very helpful to have the option to require an active credit Card on file in order for the reservation to be checked in. This way we ensure we have a CC on file as they add charges to their account during their stay.
6 votes -
Portal Enhancement
It would be great as part of own booking management within the portal if a guest could apply a discount/promo code to a booking.
1 vote -
Pre-checkin - better wording on buttons so guests don't worry that they are paying twice
Guest portal - pre-checkin - After guest accepts T&C's the button reads "Continue to payment" this has caused many guests to call saying they have paid and won't continue further, thus pre-check in is not completed. If the button read only "Continue" guests would reach the payment page which clearly states "Card details required for incidentals". This would save time for staff and guests.
7 votes
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