RMS User Suggestions
502 results found
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Drop in Add-Ons from Online sources
Drop in Add-Ons based on Reservation parameters. For example, if guest book 3 pax in a room that has a King bed but we allow up to 3 guests with a rollaway, add the rollaway via an Add-On automatically to the Reservation.
1 vote -
RMS Pay settlement report to include receipt number
The RMS Pay settlement report should include the option to show receipt numbers. This would save having to drill down from the reports into the account to be able to tick off the correct receipts in the bank reconciliation.
Alternatively, the bank reconciliation screen could be modified to include the reservation number.
Either option would be a great time saver when preparing bank reconciliations especially when you have many payments of the same amount.1 vote -
Pan Pacific Travel - Channel connection
Add the Pan Pacific Travel - Channel connection
2 votes -
A column in the IN/OUT Movements screen showing the guests Boomgate access code
A column in the IN/OUT Movements screen showing the guests Boomgate access code, to keep track of for after hours arrivals/entries into the park that have forgotten their code and cannot enter.
1 vote -
EDM: Manually remove emails + Save updated list
Add the ability to manually untick emails in Report Writer and save the new version over the current email list.
1 vote -
Remove Duplicate Emails in EDM > Send Campaign > Report Writer
Please add to Report Writer the option to "Remove Duplicate Emails"
We often have guests traveling in groups and coporate clients that use the same email address, so when we go to send an EDM, they end up getting the same email multiple times.
1 vote -
I would like the ability to schedule charges to be added for a future date in Job Management
In Job Management we currently can setup scheduled charges however they can only be posted as of the current accounting date. It would be beneficial to have the ability to setup scheduled charges to start as of a date in the future.
1 vote -
I would like the country code for phone field in RMS be searchable by country name
If we could search the country name, eg Portugal, to find the country's international dialling code. I would not know it's code is PRT and code is +351. There needs to be a better way to search this field.
5 votes -
Occupancy by Category/Area Attribute Report
Report on occupancy based on an attribute
Create a report that will give occupancy rates based on an attribute. I would like to know if our sites with a specific attribute get more rentals than others.
1 vote -
Option for 'advanced property selection' on the in/out screen and booking chart.
Option for 'advanced property selection' (view multiple properties at once, like you can on tariff manager) on the in/out screen and booking chart.
1 vote -
Different categories of "Out of Order" sites
It would be nice to have the ability to create different categories of out of order sites. Our property locks sites for a variety of reasons, and having the option to lock sites under different out of orders would be very useful. At the very least having the option to modify colors for individual Out of Order sites on the booking chart.
6 votes -
To remove the word 'booking' from the enquiry process
I use RMS for as an enquiry system, not for direct booking. I like to approve all bookings before confirmation. The wording throughout the enquiry process refers to a booking which is ambiguous and confusing for the customer. I would like the ability to change the wording myself in the booking/enquiry process.
1 vote -
Online group bookings entering each units guest details at the time of booking
Group bookings online, make guests enter the correct information of the person staying in that unit. When booking for example 4 sites online, it mirrors the main guest booking. In reality the guest cannot physically stay in 4 different units. It would be nice for all information to be collected at the time of booking, if adding a unit insert guest details, reservation details with number of adults and kids etc. Then continue on with the booking.
1 vote -
Scan barcodes to search through extras quicker.
It would make adding new inventory received much faster if you could scan the barcode to search for that specific item within extras rather than having to scroll or type in the name. Would streamline the process of adding inventory to take much less time.
1 vote -
Security profile Grouping
It would be better if there's a grouping per security profile in which we can include/exclude users to a certain security profile. As of now what we can do is define each user's account on the user information menu.
1 vote -
Mobile Version Guest Signature, ID Scanning and Registration card details.
I would like to request for a mobile version improvement. It would be better if there's a feature for Guest signature, ID Scanning on it.
1 vote -
Log all changes to profiles in the Audit Trail
This is a suggestion. When changes are made in the Profiles, the Audit Trail does not show every change. I feel it would be very important to have every/any change shown in the Audit Trail and who made the change.
1 vote -
RMS IBE offers the choice to display net rates instead of gross rates prior to adding them to the cart.
I wanted to bring to your attention a critical update that we believe would greatly enhance the user experience on the RMS IBE platform and improve our competitiveness in the market.
Currently, our system displays rates at the gross amount without explicitly indicating whether taxes are included. This lack of transparency becomes apparent only after customers proceed to add reservations to their carts. In contrast, many OTA platforms prominently display net rates and specify that taxes are excluded.
In today's fast-paced society where consumers are quick to compare prices, this discrepancy poses a significant challenge for us. We have concerns…
1 vote -
Optimization for Available unsold Nights
Since we are a seasonal business, getting the most out of the 3 months is important. We spend hours each week going through the booking chart moving reservations to back up other reservations within the same site type. Therefore there are no "holes" and hoping to move the reservations so guests do not have to jump from one cottage to another, in order to stay with us 3 nights. It would be nice if managers had the ability to hit 1 button that states "optimize" so that it would shuffle the sites to open up longer stays in a row.…
1 vote -
Complimentary Upgrades
When we are complimentary upgrading our guests the new update on RMS results in 'Would you like to re-create the tariff' is automatically set to YES. This is causing overcharging in our system.
The option to have this default to NO, as it did prior to the most recent RMS update would greatly help our system.4 votes
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