RMS User Suggestions
393 results found
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Simplified Replace Guest Tool for Group Reservations
Currently, when adding guest names to room numbers as part of a group, we can use either the Quick Add, Replace Guest, or set primary methods to change from the original names on the group res.
The Quick add method is great, love it. However, we still need to delete each of the original names in the group res (usually the booker's name or the group name).
Suggestion:
Have tick boxes next to each name so users can simply tick the old names to be deleted at one go, rather than having to delete them individually.3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Ability to mark Guest Portal Messages as 'Actioned'
Have a done/ tick box for the guest portal messages .
When multiple users are responding to messages via the guest portal a tick to show it has been done or is being dealt with would be good - similar to outlook, which we use the done tick when responding to emails, to save an unprofessional double up .
At the moment the only way we can stop this is to archive the message , which is not a terrific option as it would be good to see the messages dealt with and find them quickly.12 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Option to Delete Tokens on the Receipt Screen
It would be more convenient and effiecient to be able to delete an old token whilst receipting in the Accomm Account
Whilst receipting in Accom acc and choosing existing token but token has now been replaced by the customer, it would be very convenient to be able to delete token straight away rather than trying to remember afterwards one finished receipting or having to go out of receipting to delete token. It would be alot more secure and efficient to be able to do it whilst receipting
3 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Corporate Portal - Add Credit Card Token Creation with Payment Gateways
Add the ability for Companies and Travel Agents to securely enter their credit card information in the Corporate Portal when using a payment gateway and have this create a CC Token in RMS.
20 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.
Kind Regards,
RMS Product Development
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Setup SMS Templates Per Property (Same as Form Letters)
We are an enterprise database and want our users only to see their own correspondence. Currently when a new SMS is created it attaches to all security profiles and there is no option to opt in or out of that. (which you can do with form letters/correspondence)
5 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.
There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research, market analytics and more.
We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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RMS IBE to Display Availability Calendar on Mobile
It would be great if guests could view the online availability calendar on mobile devices.
When a guest wants to book certain dates on a computer they can search for dates and if they are not available click on the online calendar to search for other dates that might be available. However when attempting to book on a mobile device the online availability calendar is not an option. I think this would be frustrating for guests having to go in and out trying different dates to find availability. Being able to view the online availability calendar would make the guest…
23 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in 2021.
Kind Regards,
RMS Product Development
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IBE - Ability to set Allowed Arrival Dates & Days on Date Picker & Availability Calendar
We have properties that close for certain periods of the year and have set arrival dates. Would like to be able set the Arrival Date so it opens on a set date and highlights on the calendar the possible arrival dates.
E.g. property opens from May to October only and has set arrival dates of Thursdays and Sundays only. We need to be able show these dates / days on the calendar and availability chart.25 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add ID Icon to Guest Profile if Photo ID Uploaded in the Guest Portal
Show if photo ID has been uploaded to the guest portal on a reservation
I need to be able to see whether a guest has uploaded photo ID on a reservation, it is to many steps to click through client area and edit, how do i know if it has been uploaded without continually clicking in all the reservations and clicking on client etc.
4 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Owner Portal - Display Owner Reservations in a Different Colour
In the owners portal, I have been asked by many owners to have a separate colour for owner bookings to make viewing easier.
10 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Include Second Deposit Due in the Guest Portal
the second deposit amount should be available for the Client Portal
4 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Triggered Correspondence Action - Pre Check-in Status
The option for triggers to work on reservations with a status of pre-check-in would be useful.
18 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that your suggestion has now been scheduled into a future development cycle.
RNP-21027 when completed will include a number of new Triggered Correspondence options including the ability to set triggers based on the ‘Pre Check-in’ status.
We will update this page once development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Marketing Opt In/Out to be available on RMS Online Booking Engine
I would like the Marketing Opt In/Out option to be available on RMS Online so the guest can select their preference at the time of booking.
13 votes -
Ability for Guests to Upload Multiple Forms of Photo ID on the Guest Portal
Need ability to upload more than one photo and choose the type of Photo ID on guest portal
Good idea to ask guests to upload a photo ID, but don't necessarily need passport. Would be good for properties to specify the type of photo ID needed, eg driver's licence, Also need the ability for guests to upload more than one photo on the Guest Portal. Currently they can only upload one photo, and the "add" a photo button in the Client page.
12 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Bulk Owner Charge - Add reservation Number on to the screen so you can link the charge to the reservations
Bulk Owner Charge - Add reservation Number on to the screen so you can link the charge to the reservations
8 votesThank you for your suggestion on a way we can improve RMS.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Add Stock Sub Category as a Build Option on the Stock Control Report
I would like to be able to print Stock Control Reports by Sub Category as well as Stock Category
TO be able to sort by Sub Categories would allow easier manual inventories of Stock categories instead of entire departments
3 votesThank you for your suggestion on a way we can improve RMS.
We are pleased to advise that your suggestion has now been scheduled into a future development cycle.
When completed REPORTS-8273 will enable building the Stock Control Margin Report by both Stock Category & Sub Category.
We will update this page once development commences and again once the feature is released.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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User, Time & Date stamp Client & Res Notes
The free type note fields in Client & Res notes should record each note like a post-it with a user, time and date stamp.
29 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Guest Portal Add Attachments
Within the guest portal could there be an added feature of guest uploading a copy of their identification?
17 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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Increase font size of Name & Address on Receipts
Since the upgrade the fonts appear small
When the receipt is placed in the envelope very hard to read the name due to the small font.4 votes -
Apply Pre-Auth to Existing CC Tokens
CC Pre-Auth Token should be able to read any tokens already saved as a CC Token.
It shouldn't be necessary to re-obtain from the guest and re-enter credit card details that have already been provided and saved.
Would also like to see consideration for the CC Pre-Auth Token to be available 3 days prior to arrival for those organisations using RMS that do not meet guests to provide access, but instead provide keysafe/lockbox details before arrival.
29 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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An option for Add-Ons to post in to Extras instead of Accommodation
This would be particularly useful as a fail safe for 3rd party bookings where the guest requires an invoice for any add-ons that was paid for by them. As we can`t disclose 3rd party rates, currently these charges have to be moved by the team in to extras manually which creates a fair bit of room for error.
38 votesThank you for your suggestion on a way we can improve RMS 9+.
All user suggestions are reviewed and kept on file, with our most popular suggestions introduced for consideration into a future development cycle.
In the meantime, we encourage you to vote on other suggestions that you would find of benefit or add any new suggestions you may have for ways we can continue to improve RMS products.
Should your suggestion become scheduled or a similar feature be introduced, we will notify you and update this page.
We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.
Kind Regards,
RMS Product Development
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