Skip to content

RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

410 results found

  1. I would like a report that shows the deposit paid and the outstanding amount to pay

    Description - A report which shows deposits paid and outstanding Balance.
    Reason - No current report shows deposits paid and outstanding amount due. Currently would have to look at multiple reports.
    Justification - Increase revenue. This will allow me to see who has not paid in full and allow me to generate pay by link or contact guest for payment.

    Suggested REPORT Fields. -

    RES NO
    PROPERTY
    NAME
    ARRIVAL DATE
    END DATE
    PAYMENT / DEPOSIT TAKEN
    PAYMENNT OUTSTANDING
    OUTSTANDING DUE DATE

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Assets Maintenence - Add Report for Assets

    Currently you can only print a PDF of the menu view which is limiting as it does not show all the fields for the Asset and has limited search/filter options.

    It would be great to have a report that would have options for Property and Asset Type and then show at least the following information.

    -Description
    -Code
    -Asset Type
    -Asset Sub Type
    -Associated To
    -Model Name
    -Serial No
    -Manufacturer Warranty End
    -Value New
    -Notes

    All fields available for printing would be ideal.

    Being able to export this list to CSV and Excel would be beneficial.

    We are an Enterprise User…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Assets - Add Filter for Property

    As an Enterprise User all Assets for all properties are listed in this view. It would be beneficial to have a property filter to return results based on the selected property. It's confusing for other lodges to see Assets for Other Lodges here. Currently we need a prefix code in the asset description so we can filter results.

    The results could then be printed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Present Requirements based on either Rate Type or Date

    It would be great if we could present Requirements to guests via the IBE based on the rate type ie. room only rates present breakfast as an option but rate types that include breakfast don't. In addition it would be ideal if we could present requirements based on a date, so for example if a guest is booking a stay on an evening where a Dinner & Wine pairing event is scheduled, then the guest is presented this option as a requirement when booking.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. limit/stock control set on a Requirement.

    Limit the amount of requirements that can be added in one day. I.e Only two late check outs a day. or change add-the option to charge period not just per day. This will stop overbookings of requirements and overcharging for add on. Make IBE reservations more AUTOMATED

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Text alert for a same day reservation.

    It would be helpful to be able to have a text alert for a same day reservation. We're a small property and not always on property and need that notification.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Form Letters Merge Field to Calculate Rate for Upgraded Room Type

    Upgrading rooms is a useful way to increase income, particularly during the quieter periods.

    It would be great to have a merge field that would recalculate the total tariff based on a different room type. The merge field would need to include a parameter to indicate the room type to be calculated.

    This way we could quickly offer upgrades in our standard letters, alone the lines of.

    Thinking of upgrading your room? A Superior King Room for your «rNights» stay would be a total cost of $«rUpgradeTariff(12)». This compares to your current room type costing $«rTotalTariff». Contact us today to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. recurring charge option in the Owner's Adhoc

    A recurring charge option in the Owner's Adhoc or Manager tab would be extremely helpful.

    Currently, there is a "Create Expense" function in the Manager tab, but it only supports monthly charges and still requires manual processing.

    It would be ideal to have the ability to set up daily, weekly, monthly, or yearly recurring charges directly in the Adhoc tab.

    Having this feature would greatly streamline processes and help prevent missed charges, especially when managing a large number of properties.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Integrate with dockwa.com

    dockwa.com for marina bookings.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Traces functionality

    Functionality to apply Traces against Rate Type - so when a rate is selected traces are automatically applied to the reservation.

    Functionality so that within the Reservation the requirements/traces listed have a column to show what has been COMPLETED - so at a quick glance can see what is outstanding when looking at a reservation. Once marked completion no visual change to the list.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. To Generate Group Confirmation Letters from the Group Master Containing Key Info

    We are looking into creating a confirmation letter for groups, where we can generate a table from the Group Master in one go, which contains information for individual/sibling bookings within the group. The current merge fields do not allow us to capture the information we need on a single table. The table should include:

    Group Confirmation Number - 16235389

    Sibling Conf Numbers
    Guest Name

    Arrival Date

    Departure Date

    No of Adults and Children
    Room Type
    Number of Nights
    Nightly Rate (excluding taxes)
    Total Rate (excluding taxes)

    Example:
    16235390 Mr Nicky Chan 01-May-25 05-May-25 1 / 0 Studio Executive Suite 4…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Pop-Up to Alert User That a Similar Booking Exists to Avoid Duplicate Reservations

    Before saving a reservation, a pop-up alert can be shown informing users that another booking exists with the same name, dates of stay, and property, to avoid duplicate bookings. User can either proceed to save, or not continue with the booking.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. ability to edit/override triggered correspondence

    The ability to edit/override triggered correspondence and/or to set up scheduled correspondence manually would be extremely useful and time saving.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Feature Request For Integrating Social vVideo Platform

    I would love to suggest the integration of a fun and creative short video platform similar to existing social entertainment apps. This would add a new dimension of engagement for users and open up opportunities for businesses and creators alike.

    Many users are interested in apps that provide a mix of trends, humor, and user-generated content. One great example is the fikfap download https://fapapk.net/ option which offers quick access to short, viral-style videos in a community-driven environment.

    It would be exciting to see RMS Cloud explore or partner with similar social entertainment tools to enhance user experience and bring more…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The Booking Total and Deposit Required for Online Booking Don't Match When a Guest Enters a Promo Code

    When a discount is added after the deposit rule is set, the Deposit Total should update to match the Booking Total and the Total Rate fields, especially for online booking because guests don't have the capability to manually change the deposit required field to match the total amount due after a promo code has been entered. Guests typically apply a promo code at the same time they are choosing dates and entering their RV information when making a booking online, so the deposit required should match the booking total. Having to issue a refund every time a guest uses a…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add AirBNB pet fee functionality

    Allow pet fees to pass from AirBNB to RMS when AirBNB guests are bringing pets.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. more information with credit card payments.

    I would like to have names attached to credit card payments made through the guest portal, so that if multiple people are paying for accommodation, I can attach names to payments for clarity.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. RMS booking Screen usability

    Make RMS booking Screens mor customisable
    Using terms like Comp Id (what does even mean) How would a customer know
    Remove these questions or the option to turn off
    Yes, I would like to receive emails
    Yes, I would like to receive SMS
    If they tick these we can not send triggered corro - like a conformation email.
    This is our tool to compete with the OTAs - please improve usability
    Its the same as the Then box says “special requests” box. Have the option to turn off or rename heading

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Arrival report and true balance

    The arrival report does not give a true balance. On the account section beside Folio is shows the credit which is displayed on the report. This is not the balance due on the account. The number displayed beside it in () is the correct amount owed and is what needs to be displayed on the arrival reports.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Interest  ·  0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base