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RMS User Suggestions

RMS User Suggestions enables RMS customers to add new feature suggestions they would find of benefit as well as vote on suggestions made by other customers.

All feedback is actively monitored by RMS Product Development with the highest voted suggestions reviewed for inclusion in a future development cycle.

The more votes a suggestion receives by customers the sooner it goes for consideration into a future development cycle.

For assistance with using RMS visit the RMS Help Centre or go to Help > Service Requests in RMS and log a new Service Request.
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464 results found

  1. I would like 2nd deposits due to show on the Overdue Deposit List for Master Reservations.

    Currently if the RMS reservation is listed as Master, the 2nd deposit is not showing, nor does the individual reservations show up on the Overdue Deposit Report. Could we either have a) Individual reservations on overdue deposit report or b) master reservation on overdue deposit report.

    2 votes

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  2. Exclude Fixed Reservations from Inventory for Channels

    I would like channel managers (booking.com) to look at fixed reservations and not include as available inventory for "Quote" reservations

    Currently booking.com does not look at FIXED reservations when looking at inventory for available nights. Booking.com will still allow a "Quote" reservation and disregards bookings that are fixed and cannot be moved.

    2 votes

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  3. Out of order Notes to appear in owners portal (purple bar)

    The ability for Out of Order Notes to appear in the owners portal so owner can see why their property is marked as out of order For example: carpet steam cleaning, external pressure wash or gutter cleans, etc ...

    2 votes

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  4. A Proper case utility

    Having a utility to proper case guest name and address details would be great to keep the database clean and consistent.

    2 votes

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  5. A smooth integration with QuickBooks Online

    A smoother and cleaner QuickBooks Online integration would be great. i.e. posting general ledger values via date range.

    2 votes

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  6. Queue Arrivals

    The ability to queue an arrival when guest physically arrives but room not ready which also appears on Housekeepers reports/screen, and in/out screens. Critical for large arrival days

    2 votes

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  7. Custom Alerts for Last Area Sold in a Date Range

    It would be great if there is a notification for the last room sold for a particular period.

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  8. Add options to owners portal such as adults and children, state and country

    Add options to owners portal such as adults and children, state and country

    2 votes

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    Thank you for your suggestion on a way we can improve RMS.


    All user suggestions are reviewed and kept on file with the highest voted user suggestions put forward for consideration into a future development cycle.


    There are many factors that influence the RMS Development Roadmap and determine which features are implemented and prioritised including user feedback and support insights as well as industry research,  market analytics and more.


    We encourage you to vote on other suggestions for features you may find beneficial or add new suggestions for ways we can continue to improve RMS products.


    We appreciate your valuable feedback and look forward to introducing exciting new features from our user suggestions in the coming months.


    Kind Regards,


    RMS Product Development

  9. Add channel connection to Glamping Hub

    Add Glamping Hub as OTA connection

    1 vote

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  10. Auto-release MLOS restriction on orphan dates

    An option to allow ( or not ) RMS to release automatically MLOS restrictions when occupancy on surrounding dates encapsulate the availabilities to a shorter length than the MLOS. Example, if July 22nd is under a 2 nights MLOS, I want RMS to automatically release this restriction if the 23rd and the 21st got booked by any other reservations. Managers who dont want to miss bookings for that reason can activate the auto-release option.

    1 vote

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    Gathering Interest  ·  0 comments  ·  General  ·  Admin →
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  11. Please add Trivago as an option in the channel manager.

    Please add Trivago as an option in the channel manager.

    1 vote

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  12. I would like to create a discount/promo code that is not the tariff name

    Currently, a promo code can only be the tariff name. This causes a problem when we want to sell cabin or rooms as 1, 2 or 3 bedroom as the tariff needs to be named 1 bedroom 1 night or 2 bedroom 1 night. This means we can not use a promo code on the IBE for these properties.
    Otherwise guests would need to type: 1bedroomPAY3STAY4, instead of just PAY3STAY4.

    Ideally, you should be able to make the promo code whatever word you want and apply it to the tariffs you want it to work on.

    1 vote

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  13. I would like to add 'Requirement' to data window

    I would like to be able to show 'Requirements' in the data window when I hover over a res. It is currently not an option to select in customising the Data Window.
    It will make it easier to see requirements for a res at a glance instead of going into each booking, or generating the Requirements List.

    1 vote

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  14. 1 vote

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    Gathering Interest  ·  0 comments  ·  Interfaces  ·  Admin →
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  15. Mandatory mobile prefix number field

    Can we please consider making the field for mobile prefix number mandatory? This will assist with further client engagement.

    1 vote

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  16. 1 vote

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  17. Message Centre - ability to ajust message centre according to user profiles

    I created a security profile for our maintenance team as well as Housekeeping Supervisor.

    Unfortunately in their message centre it is showing all new bookings and other inboxes, which are absolutely not relevant for them.
    Ideally it should only show internal communications and if they have a new job assigned, but there is not option to filter which messages should show for each user profile.

    It would be great to have a function for this.

    1 vote

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  18. I would like the maintenance function to be more user friendly for daily operations

    It is great there is a maintenance function, however currently only the desktop version is available on the phone which is very small and hard to read or use on the go. A mobile version is not available.

    There is no way for our maintenance team to see that a new job has been posted (like a notificatin sent to their phone for example). We still need to send a message in our group chat instead of just using RMS as a centralised point.

    This would be a great function to further develop and make it much more user friendly.

    1 vote

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  19. Capability to queue an arrival

    The capability to queue an arrival when a guest physically arrives at the property, even when their assigned room is not yet ready, is essential for managing guest satisfaction. This feature should also reflect on the Housekeepers' reports and screens, as well as the in/out screens used by the front desk staff. It is particularly critical during large arrival days when multiple guests check-in simultaneously, as it enables efficient room management and helps ensure that the needs of guests are met promptly. By having this system in place, staff can effectively track which arrivals are pending room readiness, survival race

    1 vote

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  20. To be able to add Charge Redirection to Payment modes

    When adding a payment mode, you should be able have the relevant sundries or charge codes added to that payment mode so that you don't have to add it into charge redirection as well.

    1 vote

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