RMS User Suggestions
393 results found
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enable notification of changes made in owner portal (by owners)
With the ability to allow owners to edit their contact details, emails address etc in within the portal, it would be good to have notification of these changes through the messaging system.
For example, we maintain an owner email distribution list external to RMS, so would need to have updates if owners adjusted their email address in the portal.
The functionally already exists for notifications of activity in the guest/client portal, so it would be great to have this enabled for the Owner Portal.
1 vote -
Ability to include invoice when sending out AR statement
When sending out AR currently. RMS do not have the ability currently to include invoices. Having invoices included would in turn faster payment as the company or TA can cross check the statement with pending invoices all in one email
1 vote -
1 vote
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Remove special characters from Owner Bank Details field.
Remove the ability to use special characters in the Owners Bank Account filed. We recently experienced a ABA file constantly failing when uploading to the bank. The only error we were getting was a line had to many characters. After hours and hours of editing down the characters in this field, we found one stray apostrophe. The bank cannot accept this character.
1 vote -
Please add a Find Next option to the RMS Booking Chart
I would like a find next available option on the booking chart. For example I have waterfront cabins and holiday makers will travel when they are available, I want to be able to find next on the booking chart rather than scrolling through
1 vote -
Add Credit Card Transaction Fee Toggle to Direct Payments
Under Utilities -> Direct Payments -> Charge Credit Card works great to bulk charge guests. But a on and off toggle for "Apply Credit Card Transaction Fee" would make it even better. Right now we apply a credit card transaction fee to all reservations, but not to water and electric charges. The ability to turn off the credit card transaction fee (by security profile - managers and above) would be very helpful. Thanks for speeding up our operations!
5 votes -
I would like to have the departure date added to the Debtors Ledger Report
Add the departure date to the Debtors Ledger Report
1 vote -
More company drop down options
At the moment, only allowed to have 500 companies in a drop down menu. For an enterprise property, we could have more than that so we aren't able to select the companies that alphabetically come later. Can this be updated to 750-1000
1 vote -
Housekeeping needs to be able to bulk mark rooms
We are a 300+ bed hostel and our housekeepers have to choose every bed individually and mark them off when they start and finish cleaning.
We clean multiple dorms at the same time and therefore desperately need a bulk function where they can tick off multiple beds/rooms when they start/finish simultaneously.
If that can be implemented, a filter would be great to search for room numbers!
1 vote -
Credit Card information
We enter all guest credit card information into our fault at check in. When I want to receipt payments, I have to enter all details again like last 4 digits, card type etc.
Would be great if I could choose existing credit cards that are already in the fault, so I don't need to re-enter everything again.
1 vote -
Booking chart Filter improvent
If I want to use the filter and look for a room 15 for example, all rooms come up that contain 15. It would be great if there was a box where I could specify that I only want matches that accurately match the search.
1 vote -
Booking chart Filter
We have 65 different rooms with multiple beds (Hostel) and if I want to move a group of people from one room to another, I'd like to be able to use the filter and search for specific rooms and then be able to move them on the booking chart.
At the moment, bookings can only be moved if no filter is active, but with hundreds of beds, it's a lot of scrolling and nearly impossible.
1 vote -
Booking Chart warning if booking is moved to another room type
It would be great if RMS would have a warning window pop up when somebody moves bookings to another room type on the booking chart.
It happened a few times to us now that bookings have been moved by accident, and now that original room type is booked out. It would be great if it asked for confirmation if we intended to do that.
1 vote -
Would like to be able to see if guests have a saved cc token on the In/Out Movement Screen
Instead of having to click into a booking to check who we need to collect CC information from, could simply view from In/Out Movement Screen all in one place
4 votes -
Fix to do chart recurring tasks
To Do Chart.
It would be good if we could have recurring tasks that don't get set as complete once one has been completed.
Ie. Every monday we take the bins out. Set this as a recurring task, but at the moment, if we select 08/07/24 and enter as completed, all future bins out tasks are also completed.It is very time consuming to have to manually enter recurring tasks for individual days.
1 vote -
Completed tasks marked as clean in staff portal to move to a different tab
Currently, we have only two options: incomplete or complete. After we inspect a room and mark it as clean, it would be beneficial if the room could be moved to a separate tab. This adjustment would help us more easily identify which rooms still need to be checked.
1 vote -
Advanced Housekeeping Tasks
Automatically calculate when rooms are DEEP/FULL cleans based on # of nights occupied. i.e. full linen/quilts/protectors every 5th night
Would be good if RMS housekeeping tasks could automatically tell us when we deep clean rooms after X amount of nights occupied (i.e. 3x 1 night stays+2 night stays - we would change on the 5th night that room has been used). We currently manually have a register for each room in our property, that we mark out every 5th night the room is used, it gets a FULL linen change i.e. duvets, mattress & pillow protectors.
If this was a…5 votes -
An utility to rearrange guests' information
Hello,
I hope you can add an utility to rearrange case guest name, number, and address details, geometry dash scratch. I need it to keep the database consistent and clean.1 vote -
Add Next Arrival in Area on the Clean Screen Task View
See next arrival on task view, so that we can allocate prioritized rooms
on the clean screen it would be great to see next arrival on the task view, this would make it easier to allocate prioritized rooms to staff.
we can now see it in the area view, but we need to write down the rooms to prioritize before switching to task view to allocate
4 votes -
Tourplan channel connection
It would be great if we could RMS could connect with this channel as a number of major inbound/wholesale agents use this channel for making reservations.
3 votes
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