RMS User Suggestions
352 results found
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Package Add-ons
When creating group booking it will be great is we can do a package add on in group master instead of having to add them into each reservations
3 votes -
With the Gift card/ Voucher Feature
Gift Card
It would be ideal to have access to a Dashboard of the Gift Card purchased through RMS.
You need to be able to easily find a GV to reprint or send to guest with a search area
Easily redeemable with other integarted POS like Ordermate
Need to be able to extract report of all "unused" Gift Card to see where the property liability is at
Need to be able to create COMP gift Voucher if Property owners decides to gift or Swap room nights1 vote -
Option to download guest ID from profile
Would be good if we could download/open the guest photo ID from the client profile. If it has been scanned or uploaded as a small image it is almost impossible to see the details on it.
2 votes -
Payment Allocation
We would like to be able to upload Payment file from for example Booking.com so that payment can be auto allocated against each guest
1 vote -
Need the ability to change the automatic room assignment order within a specific room type
Because RMS assigns the rooms within a room type in the same order all the time, the rooms with the lowest numerical room number get more use than the rooms with higher room numbers, so they wear faster. If this order could be manually manipulated or even set to a random selection, it would resolve this issue.
1 vote -
RMS Pay Receipt to Guests / Property
I believe that guests should receive a receipt via email when they make a payment via RMS Pay.
Guests don't think to 'take a screenshot' when making a payment.
Accommodation providers don't even get a 'notification of payment' for RMS Pay payments made. If property did receive a motivation of payment, then I would email a receipt to guests. But I also think an automatic receipt should be issued through the reservation management system.
There is definitely room for improvement here to ensure better communication between guest and the property.
Regards,
Jayne1 vote -
enable notification of changes made in owner portal (by owners)
With the ability to allow owners to edit their contact details, emails address etc in within the portal, it would be good to have notification of these changes through the messaging system.
For example, we maintain an owner email distribution list external to RMS, so would need to have updates if owners adjusted their email address in the portal.
The functionally already exists for notifications of activity in the guest/client portal, so it would be great to have this enabled for the Owner Portal.
1 vote -
Traces
Currently there is no visual differentiation in the reservation tab to for both traces and requirement. it will be great if an additional column can be added so the user know which one has been loaded
1 vote -
Ability to include invoice when sending out AR statement
When sending out AR currently. RMS do not have the ability currently to include invoices. Having invoices included would in turn faster payment as the company or TA can cross check the statement with pending invoices all in one email
1 vote -
1 vote
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Rate Displayed On Booking Chart
It would be great to be able to have an option to have a select rate display at all times on the booking chart, similar to when rates display when you make a reservation. For us, who assign rooms at the time of booking, this would be a huge help for quick revenue management observations. We generally manage rates by room type and being able to see the room type occupancy and the price on the same screen would be great.
18 votes -
Remove special characters from Owner Bank Details field.
Remove the ability to use special characters in the Owners Bank Account filed. We recently experienced a ABA file constantly failing when uploading to the bank. The only error we were getting was a line had to many characters. After hours and hours of editing down the characters in this field, we found one stray apostrophe. The bank cannot accept this character.
1 vote -
I would like to have the departure date added to the Debtors Ledger Report
Add the departure date to the Debtors Ledger Report
1 vote -
More company drop down options
At the moment, only allowed to have 500 companies in a drop down menu. For an enterprise property, we could have more than that so we aren't able to select the companies that alphabetically come later. Can this be updated to 750-1000
1 vote -
Housekeeping needs to be able to bulk mark rooms
We are a 300+ bed hostel and our housekeepers have to choose every bed individually and mark them off when they start and finish cleaning.
We clean multiple dorms at the same time and therefore desperately need a bulk function where they can tick off multiple beds/rooms when they start/finish simultaneously.
If that can be implemented, a filter would be great to search for room numbers!
1 vote -
Credit Card information
We enter all guest credit card information into our fault at check in. When I want to receipt payments, I have to enter all details again like last 4 digits, card type etc.
Would be great if I could choose existing credit cards that are already in the fault, so I don't need to re-enter everything again.
1 vote -
Booking chart Filter improvent
If I want to use the filter and look for a room 15 for example, all rooms come up that contain 15. It would be great if there was a box where I could specify that I only want matches that accurately match the search.
1 vote -
Booking chart Filter
We have 65 different rooms with multiple beds (Hostel) and if I want to move a group of people from one room to another, I'd like to be able to use the filter and search for specific rooms and then be able to move them on the booking chart.
At the moment, bookings can only be moved if no filter is active, but with hundreds of beds, it's a lot of scrolling and nearly impossible.
1 vote -
Booking Chart warning if booking is moved to another room type
It would be great if RMS would have a warning window pop up when somebody moves bookings to another room type on the booking chart.
It happened a few times to us now that bookings have been moved by accident, and now that original room type is booked out. It would be great if it asked for confirmation if we intended to do that.
1 vote -
Test & Tag Results in Asset Management
Test & Tag results should be set up so that we are able to schedule & record results.
Each electrical appliance must be test & tagged and each appliance tested has a unique tag and tag number attached.
It should be available on the maintenance to do or job tasks so they can complete the results and post on to the asset/dwelling/ room number.2 votes
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